Configuration and Administration

glog.IVR Properties

To control the behavior of Oracle Transportation Management, you can change settings in the glog.properties file or the appropriate property set.

There are default implementations for Short Message Service (SMS) and Interactive Voice Response (IVR) similar to that of FAX. If using third party software to support the IVR communication method, the * defaultHandler* properties should be replaced accordingly. Following are the properties that need to be changed along with sample data. Replacements are represented by one of these identifiers surrounded by parenthesis; for example {firstName}.

Property

New in Version

Description

glog.ivr.defaultHandler

 

glog.server.workflow.notify.DefaultIVRHandler

glog.ivr.defaultHandler.routingMode

 

message

glog.ivr.defaultHandler.routingPicture

 

::{firstName},{company},{lastName},,{rawPhone}\\n{message}

glog.ivr.email

 

ivr.gateway@oracle.com

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