Known Behaviors in Redwood Mobile WMS

Quantity entry fields currently do not support formatted entry, meaning it will not prevent the user from entering invalid data, such as alpha characters in a quantity field. The user must be careful to enter valid data. Formatted entry and validation will be added in a subsequent update.

Date entry fields also do not supported formatted entry, however it will error out if an in validate format is used. Formatted entry will be added in a subsequent update.

When used on a tablet or larger window size, the … secondary actions menu (control key menu) will be replaced by an “Actions” menu. This is expected behavior.

When used on a computer, even if the window is sized to a mobile screen proportion, the … secondary actions menu (control key menu) may have a superfluous sub-menu called “Actions”. This is expected. When installed as an app on an actual mobile device with the phone form factor and in portrait mode, this superfluous entry will not appear. After switching to landscape mode, this extra entry may start showing up.

Secondary actions, or control key actions can be activated either using touch, or the actual control key. However certain control keys will not be available on certain browser and/or operating system combinations. The solution for this is to remap those keys using the RF key remapping feature available in the WMS using other control keys or function keys.

On a screen with multiple entry fields, only one entry field will be enabled for user entry. When you type in a value and press tab (or a barcode is scanned), it will move to the next entry and that will be enabled. It is not possible to use touch to switch focus to another entry field. However you can use up or down arrows to navigate. Mobile devices without an attached physical keyboard may require a third party keyboard with arrow keys to be installed, if such navigation is required. Touch based entry field navigation is a roadmap item for a future release. Camera-based barcode scanning will not have the auto-tabbing behavior that is normally configured with built in laser scanners; users will have to touch next to move to the next field or page.

The RF timeout feature applies to Redwood mobile as well. If inactive for longer than the RF timeout (default 30 minutes), nothing visual will indicate this has happened. When you try to continue using the app, it may display an error and log back into the app and reload the RF menu.

Using Ctrl-V to paste text into an entry field, such as when using the app on a windows computer, is not recommended. Instead please use the browser’s right click paste. Using Ctrl-V can trigger a secondary action, if that page has Ctrl-V as one of the options. So it’s best to avoid it.

Redwood mobile supports all the languages supported by the RF app. There are a few minor exceptions, the “Next” button that is present on most screens, the “Actions” secondary menu that shows up on certain screen sizes and the “Ok/Cancel” buttons on dialog boxes. These will be addressed in a future update.