Known Behaviors in Redwood Mobile WMS

Quantity entry fields may behave differently on certain browsers/devices. In most browsers, quantity entry field will only allow you to type in numbers. However, in certain browsers or operating systems, it may allow you to type in alphabetic characters, but will not allow you to proceed. There will be an error below the field indicating that only numbers are allowed.

When used on a tablet or larger window size, the … secondary actions menu (control key menu) will be replaced by an “Actions” menu. This is expected behavior.

When used on a computer, even if the window is sized to a mobile screen proportion, the … secondary actions menu (control key menu) may have a superfluous sub-menu called “Actions”. This is expected. When installed as an app on an actual mobile device with the phone form factor and in portrait mode, this superfluous entry will not appear. After switching to landscape mode, this extra entry may start showing up.

Secondary actions, or control key actions can be activated either using touch, or the actual control key. However certain control keys will not be available on certain browser and/or operating system combinations. The solution for this is to remap those keys using the RF key remapping feature available in the WMS using other control keys or function keys.

On a screen with multiple entry fields, one entry field will be first be focused on for user entry. When you type in a value and press tab (or a barcode is scanned with a scanner), it will move to the next entry. You can also use touch to switch focus to another entry field. You can also use up or down arrows to navigate.

Camera-based barcode scanning will not have the auto-tabbing behavior that is normally configured with built in laser scanners; users will have to touch next to move to the next field or page. Camera based scanning is not as fast or accurate as laser scanners (as noted elsewhere), so this behavior is provided to give an opportunity for the user to check the scanned value. An optional capability to auto-tab for camera barcodes is a roadmap item for a future release.

The RF timeout feature applies to Redwood mobile as well. If inactive for longer than the RF timeout (default 30 minutes), nothing visual will indicate this has happened. When you try to continue using the app, it may display an error and log back into the app and reload the RF menu.

Using Ctrl-V to paste text into an entry field, such as when using the app on a windows computer, is not recommended. Instead please use the browser’s right click paste. Using Ctrl-V can trigger a secondary action, if that page has Ctrl-V as one of the options. So it’s best to avoid it.

Redwood mobile supports all the languages supported by the RF app.