Auto Clock In/Clock Out
Since Non-WMS and Ad hoc activities are captured through clocking, WFM ensures that the users are clocked into facility and activity in the right sequence. However, if users start their day with WMS mobile transactions, it’s possible that a user may forget to clock into facility before starting the activity. Although this would not impact warehouse operations, it would result in incorrect productivity calculations for the user.
The auto clock feature in WFM can be used to automatically clock users into a facility enabling users to focus on performing WMS activities rather than following SOPs for clocking appropriately. The clocking is automatically done by WFM behind the scenes without any manual intervention.
Auto clock feature can be enabled by setting the facility parameter AUTO_CICO to “Yes”. When this parameter is enabled, WFM automatically clocks the user into a facility when the user logs into mobile options.
Note that even if the facility parameter is enabled, it is only applicable to users with group permission Track Record/Require CICO Validations. Auto clock in/clock out will not be performed for users that do not have this permission. Also, unlike other permissions, this permission is not enabled for ADMINISTRATOR ROLE by default.
Auto Facility Clock In
| Current User Status | WFM Response |
|---|---|
| User is already clocked into the current facility | No further action is taken by WFM. |
| User is clocked into a different facility | WFM clocks the user out of the other facility before clocking into the current facility. Note that, auto clock feature needs to be enabled in the other facility for WFM to perform auto clock out from the other facility. |
| User is found to be inactive. A user is considered
inactive in the following scenarios:
OR
Facility Parameter: CICO_INACTIVITY_TOLERANCE_MINS
|
User is clocked into the current facility. However, before clocking the user into the facility, WFM checks if the user has any open clock records. If yes, WFM systematically clocks the user out of all such entities in the right sequence. For example, if the user was clocked into a break before becoming inactive, WFM will clock the user out of break and the facility before clocking user into current facility. As of Release 26B, a 24-hour restriction has
been introduced between facility clock in and clock out.
Depending on the user's last facility clock-in, facility
clock-out timestamp for the user will be determined as
follows depending on whichever event is latest:
Open break or activity records will be closed with the same timestamp as the clock in timestamp of such records. Any other user activity that is outside the
24-hour window will remain orphaned without any clock
records and need to be manually addressed by supervisors.
Note: Auto Clock out from facility
is not triggered based on any other action such as
mobile log out, UI logout, mobile idle time or UI idle
time. It is ONLY triggered when user logs into mobile
and is found to have been inactive. User Inactive Scenarios Scenario 1: Clock Record entry greater than 24 hours; No activity in between
Scenario 2: Clock Record entry greater than 24 hours; Activity in between
Scenario 3: Clock Record entry less than 24 hours; CICO_INACTIVTY_TOLERANCE_MINS = 120 mins
|