Oracle Accessibility Conformance Report

• Images that convey information have meaningful alternative text on the ALT attribute
• Images that are decorative have an empty ALT attribute
• Non-text characters are not used or have meaningful alternative text
• Pages, pop ups, modals, and applets have meaningful and unique titles
• Form elements have a meaningful labels
• Information shown in complex images such as charts is also available in an alternative textual form
• In addition, CAPTCHAs are not used and the product does not contain time-based media

The product was tested for:  

• Form elements have a meaningful labels 
• Data tables have a meaningful summary attribute or caption element 
• Sections of content have meaningful headers (text only no links) and their structure and hierarchy is meaningful and groups of components are marked up with their description 
• Style sheets are used only to change the layout and presentation on the screen

Exceptions:

• Each of the following areas has one or two missing labels: Order Search form, Cancel Order modal, Create Exchange Request, Create Purchase List, Acknowledge Receipts. (31707046)

• The sequence of elements in the DOM matches a logical reading sequence

• Instructions provided do not refer to things solely based on their sensory characteristics such as shape, size, visual location, orientation, color, or sound
• Instructions provided which refer to graphics include a reference to the text alternative of the graphic 

The product was tested for:

• Text is displayed in both device orientations without loss of functionality or visibility of the text

The product was tested for:

• Text fields which collect information about the user contain the appropriate autocomplete content attribute

Exceptions:

• On the Agent Console login screen, the name, email address, and password fields lack input purpose values. (31742141)

• Information conveyed by color is available in alternative formats, such as shape, text, font weight; i.e., no information is conveyed by color alone

• Text and images of text have a contrast ratio of at least of 4.5:1
• Large text and images of large text have a contrast ratio of at least 3:1

• Text can be resized up to 200% without loss of content or functionality

The product was tested for:

• Images of text are not used

The product was tested for:   

• Text information reflows so that only one direction of scrolling is required while at 400% zoom.
• Content that requires two-dimensional layout only presents scroll bars in the component used to present the two-dimensional content.

Exceptions:

• At 400% zoom, there is a loss of content or functionality, and/or the user must scroll both vertically and horizontally to view all content, in the following areas: Return, Exchange, Account Contacts, Order History, and Order Details screens; empty tables of orders in the Profile area; icons for Home, Return Request, User, and My Recent Order; Add from Catalog button in Create Order screen; Contact tab in Registration Request; Price group dropdown on Agent Home Page; (31701151, 31701154, 31701153, 31701152, 31701150, 31701155, 31701157, 31707044, 31742139)

The product was tested for:

• Non-text items have a contrast ratio of at least 3:1

Exceptions:

• Borders of tables and borders of input fields across the Agent application, when compared with their backgrounds, do not satisfy contrast ratio requirements. (31717368)

The product was tested for:

When the following attributes and no others are modified there is no loss in functionality or content:

• Line height (line spacing) to at least 1.5 times the font size
• Spacing following paragraphs to at least 2 times the font size
• Letter spacing (tracking) to at least 0.12 times the font size
• Word spacing to at least 0.16 times the font size

Exceptions:

• When text spacing is increased as specified in the guideline, there is loss of functionality when the user navigates between tabs; the price group dropdown is not visible in the Create Order screen; and the order date is not displayed properly in Order History. (31707042)

The product was tested for:

• Dismissable - Content on hover or focus can be dismissed without moving the pointer or keyboard focus
• Hoverable - When pointer hover triggers additional content, the pointer can be moved over the additional content without the additional content disappearing
• Persistent - Content on hover remains visible until the hover or focus trigger is removed, the user dismisses it, or its information is no longer valid

• Fields and controls are accessible via the keyboard (by tabbing, enter, arrows or by documented shortcuts/access keys) 
• Mouse-overs are not used unless they don't provide information essential for usage and comprehension of the application (image zoom hover over would be ok for example) or the information is provided some other way for assistive technologies to access. 
• Proper operation of unique keystrokes and access keys, including those listed in the product documentation
• The ability to use the product with OS keyboard aids: FilterKeys (feature names may be different on different platforms)

• Movement of focus through the controls using only the keyboard, with no "keyboard trap" that prevents focus from moving away from any control

The product was tested for:

• Single character keyboard shortcuts can be turned off or remapped, or are only active when the component has focus

The product was tested for:

• Time limits in the product can be extended with at least 20 seconds warning up to 10 times

Exceptions:

• The Agent Console UI does not provide a warning prompt before session timeout, nor allow the end user to extend the session. (21860980)

The product was tested for:

• The product does not contain moving or blinking information

• No portion of the screen flickers or flashes with a frequency between 2 Hz and 55 Hz 

The product was tested for:

• A ‘Skip to Main Content’ link is provided to skip repetitive navigation links at the top of the page.
• Structure and hierarchy is marked up with header elements outside of repetitive navigation link

• Pages have a meaningful title specified in the TITLE element

The product was tested for:

• Logical movement through the focusable components using only the keyboard, in an order that follows a meaningful sequence

• The purpose of a link can be determined by its text 

• Pages are fully inter-linked to one another
• Page contains controls that enable reaching other pages

The product was tested for:

• Form elements have a meaningful label either as a displayed label or using title 
• Row and column headers are identified for data tables and their meaning is clear 
• Headers describe the topic or purpose of the content below them

• Visual indication of the location of the focus 

The product was tested for:

• Multipoint or path-based gesture actions can be completed using a different input modality

The product was tested for:

• The down-event of the pointer is not used to execute any part of a function
• Completion of a function is on the up-event, and a mechanism is available to abort the function before completion or undo the function after completion

The product was tested for:

• User interface components that include text or images of text and have a label, have a name that contains the text that is presented visually

The product was tested for:

• There are no functions that require motion of the device

• Pages have properly set lang attributes

• Proper use of lang attribute for text passages that are in a different language than that of the page

• When an element receives focus, it does not result in a substantial change to the page, or an additional change of keyboard focus, or the spawning of a pop-up window

• Changes in the value of user interface components does not result in a substantial change to the page, an additional change of keyboard focus, or the spawning of a pop-up window 
• In circumstances where changing the value of the components causes a substantial change to the page, an additional change of keyboard focus, or the spawning of a pop-up window, warning is given prior to the user interacting with those user-interface components 

• Navigation mechanisms that are used in multiple pages are consistent

• Images and controls are used and identified consistently throughout the product

• When input errors are detected, they are described to the user in text, including identifying the item where the error occurred

• Form elements have a meaningful labels (input, select, textarea), either as a displayed label or using title 

• Where suggestions for fixing an input error are known, they are provided to the user

• Submissions can be reversed by the user
• Data is checked for input errors with an opportunity for the user to correct them
• Data can be reviewed, corrected, and confirmed by the user before they are finalized

The product was tested for:

• Pages validate to the HTML specification

Exceptions:

• Duplicate IDs are found on the Order Details page when an order has an item with quantities sent to the same shipping addresses with different shipping methods. (27734624)

• HTML controls have a programmatically associated name, derived from the appropriate HTML elements and attributes including LABEL, TITLE, SUMMARY, CAPTION, etc.
• Additional state information is programmatically exposed for HTML controls, such as whether a field is ‘required’.
• Custom controls have appropriate roles specified using the role attribute
• Custom controls have appropriate state and property information conveyed using the relevant WAI-ARIA or HTML5 attributes
• Custom controls have a meaningful programatically exposed name
• Frames have a meaningful title specified in the title attribute

The product was tested for:

• Status messages have role or properties set so information is conveyed to assistive technology without the component receiving focus

"Using Oracle Commerce Cloud Agent Console" contains a chapter, "Understand the Agent Console," with a section on Accessibility Tasks, explaining how to navigate the user interface using the keyboard. 

Product documentation is available in electronic format.