Oracle Accessibility Conformance Report

VPAT® Version 2.0 - October 2017

Name of Product:

Oracle Database Appliance X8-2S 1.0

Product Description:

Oracle Server X8-2S with the following components:

  • Oracle Server X8-2
  • Two internal 480 GB M.2 SATA SSDs (mirrored) per server for Operating System and Oracle Database software
  • Data Storage Quantity Raw Capacity - System 2 X 6.4TB for total.12.8 TB SSD
  • Usable Capacity (Double Mirroring) - TB 6.4 or (Triple Mirroring)  TB 4.2
  • Dedicated 10/100/1000 M Base-T network management port -three Public network cards
  • In-band, out-of-band, and side-band network management access
  • RJ45 serial management port

The following software is covered by the VPATs listed in the dependent products section:

  • Integrated Lights Out Manager (ILOM) 4.0.0
  • Oracle Hardware Management Pack 2.4
  • Oracle Server X8-2
  • Oracle Linux (OL) 6
  • Oracle JavaScript Extension Toolkit (JET) 7.1.0
  • Oracle Database Appliance X8-2 CLI 1.0

Date:

02-Aug-2019

Archive Note:

This VPAT applies to only version 1.0. It does not apply to any versions of Oracle Database Appliance X8-2S after this. This VPAT has been superseded by Oracle Database Appliance X8-2S 1.1.

Contact Information:

accessible_ww@oracle.com

Notes:

This VPAT does not cover the following product areas:

  • BIOS setup menus (they are loaded before the host operating system boots and are not accessible). An accessible interface to BIOS setup is offered via Oracle Integrated Lights Out Manager for configuring most of the BIOS settings.
  • Command Line Interfaces (CLI)

Dependent Products


This product interacts with or is built with the other Oracle products listedin this section. Click below to view information about the accessibility ofthese dependent products. Products listed are the versions available at thetime of publication of this document; newer documents may be available that supersedethese versions.

Evaluation Methods Used:

Oracle's policy is to design, develop and test both products and documentation to be accessible. The recommended styles of testing for accessibility include: (i) algorithmic automated tests, (ii) human judgement tests such as tool-assisted tests, visual inspection and manual operation, and (iii) testing with assistive technology by people with and without disabilities. Additional information about Oracle's accessibility program is available on http://www.oracle.com/corporate/accessibility/index.html

Accessibility Standards/Guidelines

This report covers the degree of conformance for the following accessibility standard/guideline:

Standard/GuidelineIncluded In Report
Web Content Accessibility Guidelines 2.0, at https://www.w3.org/TR/2008/REC-WCAG20-20081211/Level A - Yes
Level AA - Yes
Level AAA - No
Section 508 as published in 2017, at https://www.Section508.govYes

Terms

The terms used in the Conformance Level information are defined as follows:

Supports
The functionality of the product has at least one method that meets the criteria without known defects or meets with equivalent facilitation.
Supports with Exceptions
Some functionality of the product does not meet the criteria.
Does Not Support
Majority of functionality of the product does not meet the criteria.
Not Applicable
The criteria are not relevant to the product.

WCAG 2.0 Report

Table 1 also documents conformance with:

  • Section 508: Chapter 5 - 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 - 602.3 Electronic Support Documentation

Note: When reporting on conformance with the WCAG 2.0 Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.0 Conformance Requirements.

Table 1: WCAG Conformance Criteria

Criteria
Conformance Level
Remarks and Explanations
1.1.1 Non-text Content (Level A)Supports

The product was tested for :

  • Images that convey information have meaningful alternative text using ALT
  • Images that are decorative are marked up using ALT=”” or CSS background images
  • Information shown in complex images such as charts is also available in an alternative textual form (e.g. a data table)
  • Controls have an associated name
  • Non-text characters are not used or have meaningful alternative text
  • CAPTCHAs are not used
  • There is no time-based media
1.2.1 Audio-only and Video-only (Prerecorded) (Level A)Not ApplicableThe product has no multimedia.
1.2.2 Captions (Prerecorded) (Level A)Not ApplicableThe product has no multimedia.
1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)Not ApplicableThe product has no multimedia.
1.2.4 Captions (Live) (Level AA)Not ApplicableThe product has no multimedia.
1.2.5 Audio Description (Prerecorded) (Level AA)Not ApplicableThe product has no multimedia.
1.3.1 Info and Relationships (Level A)Supports

The product was tested for:

  • User interface component labels are associated with the fields they are labeling
  • Headings are encoded with HTML heading tags
  • List markup is used for marking up lists
  • Table markup is used for marking up data tables, including row and column headers and table captions/summaries where appropriate
  • Data tables specify SUMMARY or CAPTION
  • Groups of components are marked up with their description
  • Style sheets are used only to change the layout and presentation on the screen
1.3.2 Meaningful Sequence(Level A)Supports

The product was tested for:

  • The sequence of elements in the DOM matches a logical reading sequence
1.3.3 Sensory Characteristics(Level A)Supports

The product was tested for :

  • Instructions provided do not refer to things solely based on their sensory characteristics such as shape, size, visual location, orientation, color, or sound
  • Instructions provided which refer to graphics include a reference to the text alternative of the graphic
1.4.1 Use of Color(Level A)Supports

The product was tested for :

  • Information conveyed by color is available in alternative formats, such as shape, text, font weight
  • Information conveyed by color has a contrast ratio of at least 3:1

 

 

1.4.2 Audio Control(Level A)Not ApplicableThe product has no multimedia.
1.4.3 Contrast (Minimum) (Level AA)Supports with Exceptions

The product was tested for :

  • Large-scale text and images of large-scale text have a contrast ratio of at least 3:1
  • All other text and images of text have a contrast ratio of at least 4.5:1

Exceptions :

27045417 The "Forgot Password" link on the Login page needs to be a darker shade so as not blend in with the background color

1.4.4 Resize text(Level AA)Supports

The GUI was tested for:

  • Text can be resized up to 200% without loss of content or functionality when rendered in a GUI-based terminal application that supports text rendering sizes up to 200% larger than normal

The documentation was tested for:

  • Text can be resized up to 200% without loss of content or functionality
1.4.5 Images of Text(Level AA)Supports

The product was tested for :

  • Images of text are not used
2.1.1 Keyboard(Level A)Supports

The product was tested for:

  • Ability to perform functions from the keyboard only, and without requiring specific timings for individual keystrokes
  • Proper operation of unique keystrokes and access keys, including those listed in the product documentation
  • The ability to use the product with OS keyboard aids: StickyKeys and FilterKeys (feature names may be different on different platforms)
2.1.2 No Keyboard Trap (Level A)Supports

The product was tested for:

  • Movement of focus through each control only using the keyboard, with no "keyboard trap" that prevents focus from moving away from any control.
2.2.1 Timing Adjustable(Level A)Supports

The GUI was tested for :

  • The user is warned before time expires and given at least 20 seconds to extend the time limit with a simple action (for example, "press the space bar"), and the user is allowed to extend the time limit at least ten times

The documentation was tested for:

  • Time limits are not used
2.2.2 Pause, Stop, Hide (Level A)Supports with Exceptions

The GUI was tested for :

  • Moving, blinking, or scrolling content that is pure decoration can be stopped or hidden
  • Multiple refreshes do not occur

Exception :

27051501 The web console should disable/enable components based on user choices instead of hiding/un-hiding them

The documentation was tested for:

  • There is no moving, blinking or scrolling content
2.3.1 Three Flashes or Below Threshold(Level A)Supports

The product was tested for:

  • No portion of the screen flickers or flashes with a frequency between 2 Hz and 55 Hz
2.4.1 Bypass Blocks(Level A)Supports

The product was tested for :

  • Structure and hierarchy is marked up with Header elements outside of repetitive navigation links
2.4.2 Page Titled(Level A)Supports

The GUI was tested for:

  • The name of the software application is meaningful

The documentation was tested for:

  • Pages have a meaningful title specified in the TITLE element
2.4.3 Focus Order(Level A)Supports

The product was tested for:

  • Logical movement through the focusable components using only the keyboard, in an order that follows a meaningful sequence
2.4.4 Link Purpose (In Context)(Level A)Supports

The product was tested for:

  • The text of links and their surrounding paragraph, list, or table cell (with marked up table headers) is sufficient to describe their purpose
2.4.5 Multiple Ways(Level AA)Supports

The product was tested for :

  • Pages are fully inter-linked to each other
  • Page contains controls that enable reaching all pages
2.4.6 Headings and Labels(Level AA)Supports

The product was tested for:

  • Headers describe the topic or purpose of the content below them
  • Labels describe the purpose of the associated field
2.4.7 Focus Visible(Level AA)Supports

The product was tested for:

  • Visual indication of the location of the focus
3.1.1 Language of Page(Level A)Supports

The product was tested for:

  • Properly set lang attribute for each page
3.1.2 Language of Parts(Level AA)Supports

The product was tested for:

  • There is no mixture of languages in any page; each page contains properly set lang attribute
3.2.1 On Focus(Level A)Supports with Exceptions

The product was tested for:

  • When an element receives focus, it does not result in a substantial change to the page, an additional change of keyboard focus, or the spawning of a pop-up window

Exception :

27051501 The web console should disable/enable components based on user choices instead of hiding/un-hiding them

3.2.2 On Input(Level A)Supports with Exceptions

The product was tested for:

  • Changes in the value of user interface components does not result in a substantial change to the page, an additional change of keyboard focus, or the spawning of a pop-up window

Exception :

27051501 The web console should disable/enable components based on user choices instead of hiding/un-hiding them

3.2.3 Consistent Navigation(Level AA)Supports

The product was tested for:

  • Pages that are grouped together into sets with a common navigation mechanism utilize that navigation mechanism in the same fashion, with navigation elements appearing in the same relative order each time
3.2.4 Consistent Identification(Level AA)Supports

The product was tested for:

  • Images and controls are used and identified consistently throughout the product
3.3.1 Error Identification(Level A)Supports

The product was tested for:

  • When input errors are detected, they are described to the user in text, including identifying the item where the error occurred
3.3.2 Labels or Instructions (Level A)Supports

The product was tested for:

  • Labels or instructions are provided when the product requires user input
3.3.3 Error Suggestion (Level AA)Supports

The product was tested for:

  • Where suggestions for fixing an input error are known, they are provided to the use
3.3.4 Error Prevention (Legal, Financial, Data)(Level AA)Supports

The GUI was tested for:

  • Data is checked for input errors with an opportunity for the user to correct them
  • Data can be reviewed, corrected, and confirmed by the user before they are finalized

The documentation was tested for:

  • Submissions can be reversed by the user
4.1.1 Parsing(Level A)Supports

The product was tested for:

  • Elements in HTML content have complete start and end tags, are properly nested, do not contain duplicate attributes, and have unique IDs
  • Pages validate to the HTML specification
4.1.2 Name, Role, Value (Level A)Supports

The product was tested for:

  • HTML controls have a programmatically associated name, derived from the appropriate HTML elements and attributes including LABEL, TITLE, SUMMARY, CAPTION, etc.
  • Additional state information is programmatically exposed for HTML controls, such as whether a field is ‘required’.
  • Custom controls have appropriate roles specified using the role attribute
  • Custom controls have appropriate state and property information conveyed using the relevant WAI-ARIA or HTML5 attributes
  • Custom controls have a meaningful programmatically exposed name
  • Frames have a meaningful title specified in the title attribute

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2017 Section 508 Report

Chapter 3: Functional Performance Criteria (FPC)

Criteria
Conformance Level
Remarks and Explanations
302.1 Without VisionNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.2 With Limited VisionNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.3 Without Perception of ColorNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.4 Without HearingNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.5 With Limited HearingNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.6 Without SpeechNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.7 With Limited ManipulationNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.8 With Limited Reach and StrengthNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.9 With Limited Language, Cognitive, and Learning AbilitiesNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.

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Chapter 4: Hardware

Criteria
Conformance Level
Remarks and Explanations
 402 Closed FunctionalityHeading cell - no response requiredHeading cell - no response required
 402.2 GeneralHeading cell - no response requiredHeading cell - no response required
 402.2 Speech-Output EnabledHeading cell - no response requiredHeading cell - no response required
402.2.1 Information Displayed On-ScreenNot ApplicableThe product is not closed hardware.
402.2.2 Transactional OutputsNot ApplicableThe product is not closed hardware.
402.2.3 Speech Delivery Type and CoordinationNot ApplicableThe product is not closed hardware.
402.2.4 User ControlNot ApplicableThe product is not closed hardware.
402.2.5 Braille InstructionsNot ApplicableThe product is not closed hardware.
 402.3 VolumeHeading cell - no response requiredHeading cell - no response required
402.3.1 Private ListeningNot ApplicableThe product is not closed hardware.
402.3.2 Non-private ListeningNot ApplicableThe product is not closed hardware.
402.4 Characters on Display ScreensNot ApplicableThe product is not closed hardware.
402.5 Characters on Variable Message SignsNot ApplicableThe product is not closed hardware.
 403 BiometricsHeading cell - no response requiredHeading cell - no response required
403.1 GeneralSupports

This product was tested for: 

  • Biometrics are not used
 404 Preservation of Information Provided for AccessibilityHeading cell - no response requiredHeading cell - no response required
404.1 GeneralSupports

The product is tested for: 

  • There is no removal of accessibility information transmitted. 
 405 PrivacyHeading cell - no response requiredHeading cell - no response required
405.1 GeneralSupports

The product was tested for :

  • The screen does not blank automatically
  • Speech output is not used
 406 Standard ConnectionsHeading cell - no response requiredHeading cell - no response required
406.1 GeneralSupports

The product was test for:

  • One industry standard output is provided
 407 Operable PartsHeading cell - no response requiredHeading cell - no response required
407.2 ContrastNot ApplicableThe product has functions intended to be located in spaces that are frequented only by service personnel for maintenance, repair, or occasional monitoring of equipment.
 407.3 Input ControlsHeading cell - no response requiredHeading cell - no response required
407.3.1 Tactilely DiscernibleNot ApplicableThe product has functions intended to be located in spaces that are frequented only by service personnel for maintenance, repair, or occasional monitoring of equipment.
407.3.2 Alphabetic KeysNot ApplicableThe product has functions intended to be located in spaces that are frequented only by service personnel for maintenance, repair, or occasional monitoring of equipment.
407.3.3 Numeric KeysNot ApplicableThe product has functions intended to be located in spaces that are frequented only by service personnel for maintenance, repair, or occasional monitoring of equipment.
407.4 Key RepeatNot ApplicableThe product has functions intended to be located in spaces that are frequented only by service personnel for maintenance, repair, or occasional monitoring of equipment.
407.5 Timed ResponseNot ApplicableThe product has functions intended to be located in spaces that are frequented only by service personnel for maintenance, repair, or occasional monitoring of equipment.
407.6 OperationNot ApplicableThe product has functions intended to be located in spaces that are frequented only by service personnel for maintenance, repair, or occasional monitoring of equipment.
407.7 Tickets, Fare Cards, and KeycardsNot ApplicableThe product has functions intended to be located in spaces that are frequented only by service personnel for maintenance, repair, or occasional monitoring of equipment.
 407.8 Reach Height and DepthHeading cell - no response requiredHeading cell - no response required
407.8.1 Vertical Reference PlaneNot ApplicableThe product has functions intended to be located in spaces that are frequented only by service personnel for maintenance, repair, or occasional monitoring of equipment.
407.8.1.1 Vertical Plane for Side ReachNot ApplicableThe product has functions intended to be located in spaces that are frequented only by service personnel for maintenance, repair, or occasional monitoring of equipment.
407.8.1.2 Vertical Plane for Forward ReachNot ApplicableThe product has functions intended to be located in spaces that are frequented only by service personnel for maintenance, repair, or occasional monitoring of equipment.
407.8.2 Side ReachNot ApplicableThe product has functions intended to be located in spaces that are frequented only by service personnel for maintenance, repair, or occasional monitoring of equipment.
407.8.2.1 Unobstructed Side ReachNot ApplicableThe product has functions intended to be located in spaces that are frequented only by service personnel for maintenance, repair, or occasional monitoring of equipment.
407.8.2.2 Obstructed Side ReachNot ApplicableThe product has functions intended to be located in spaces that are frequented only by service personnel for maintenance, repair, or occasional monitoring of equipment.
407.8.3 Forward ReachNot ApplicableThe product has functions intended to be located in spaces that are frequented only by service personnel for maintenance, repair, or occasional monitoring of equipment.
407.8.3.1 Unobstructed Forward ReachNot ApplicableThe product has functions intended to be located in spaces that are frequented only by service personnel for maintenance, repair, or occasional monitoring of equipment.
407.8.3.2 Obstructed Forward ReachNot ApplicableThe product has functions intended to be located in spaces that are frequented only by service personnel for maintenance, repair, or occasional monitoring of equipment.
407.8.3.2.1 Operable Part height for ICT with Obstructive Forward ReachNot ApplicableThe product has functions intended to be located in spaces that are frequented only by service personnel for maintenance, repair, or occasional monitoring of equipment.
407.8.3.2.2 Knee and Toe Space under ICT with Obstructed Forward ReachNot ApplicableThe product has functions intended to be located in spaces that are frequented only by service personnel for maintenance, repair, or occasional monitoring of equipment.
 408 Display ScreensHeading cell - no response requiredHeading cell - no response required
408.2 VisibilitySupports

The product was tested for:

  • Display screens are not provided.
408.3 FlashingSupports

The product was tested for:

  • Flashes do not exceed the general flash and red flash thresholds
 409 Status IndicatorsHeading cell - no response requiredHeading cell - no response required
409.1 GeneralNot ApplicableThe product has functions intended to be located in spaces that are frequented only by service personnel for maintenance, repair, or occasional monitoring of equipment.
 410 Color CodingHeading cell - no response requiredHeading cell - no response required
410.1 GeneralSupports

The product was tested for:

  • Information conveyed by color is available in alternative formats, such as shape or text
 411 Audible SignalsHeading cell - no response requiredHeading cell - no response required
411.1 GeneralSupports

The product was tested for:

  • Audible signals or cues are not the only means of conveying information, indicating an action, or prompting a response
 41ICT with Two-Way Voice CommunicationHeading cell - no response requiredHeading cell - no response required
412.2.1 Volume Gain for Wireline TelephonesNot ApplicableThe product does not have Two-Way Voice Communication
412.2.2 Volume Gain for Non-Wireline ICTNot ApplicableThe product does not have Two-Way Voice Communication
 412.3 Interference Reduction and Magnetic CouplingHeading cell - no response requiredHeading cell - no response required
412.3.1 Wireless HandsetsNot ApplicableThe product does not have Two-Way Voice Communication
412.3.2 Wireline handsetsNot ApplicableThe product does not have Two-Way Voice Communication
412.4 Digital Encoding of SpeechNot ApplicableThe product does not have Two-Way Voice Communication
 412.5 Real-Time Text Functionality [Reserved]Heading cell - no response requiredHeading cell - no response required
412.6 Caller IDNot ApplicableThe product does not have Two-Way Voice Communication
412.7 Video CommunicationNot ApplicableThe product does not have Two-Way Voice Communication
 413 Closed Caption Processing TechnologiesHeading cell - no response requiredHeading cell - no response required
413.1.1 Decoding and Display of Closed CaptionsNot ApplicableThe product has no multimedia.
413.1.2 Pass-Through of Closed Caption DataNot ApplicableThe product has no multimedia.
 414 Audio Description Processing TechnologiesHeading cell - no response requiredHeading cell - no response required
414.1.1 Digital Television TunerNot ApplicableThe product has no multimedia.
414.1.2 Other ICTNot ApplicableThe product has no multimedia.
 415 User Controls for Captions and Audio DescriptionsHeading cell - no response requiredHeading cell - no response required
415.1.1 Caption ControlsNot ApplicableThe product has no multimedia.
415.1.2 Audio Description ControlsNot ApplicableThe product has no multimedia.

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Chapter 5: Software

Criteria
Conformance Level
Remarks and Explanations
501.1 Scope - Incorporation of WCAG 2.0 AASupportsSee the responses in the WCAG 2.0 section of this report.
 502 Interoperability with Assistive TechnologyHeading cell - no response requiredHeading cell - no response required
502.2.1 User Control of Accessibility FeaturesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.2.2 No Disruption of Accessibility FeaturesNot ApplicableThe product is designed to be isolated from the underlying platform.
 502.3 Accessibility ServicesHeading cell - no response requiredHeading cell - no response required
502.3.1 Object InformationNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.2 Modification of Object InformationNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.3 Row, Column, and HeadersNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.4 ValuesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.5 Modification of ValuesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.6 Label RelationshipsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.7 Hierarchical RelationshipsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.8 TextNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.9 Modification of TextNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.10 List of ActionsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.11 Actions on ObjectsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.12 Focus CursorNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.13 Modification of Focus CursorNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.14 Event NotificationNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.4 Platform Accessibility FeaturesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
 503 ApplicationsHeading cell - no response requiredHeading cell - no response required
503.2 User PreferencesNot ApplicableThe product is designed to be isolated from the underlying platform.
503.3 Alternative User InterfacesNot ApplicableThe product does not have assistive technology features.
 503.4 User Controls for Captions and Audio DescriptionHeading cell - no response requiredHeading cell - no response required
503.4.1 Caption ControlsNot ApplicableThe product has no multimedia.
503.4.2 Audio Description ControlsNot ApplicableThe product has no multimedia.
 504 Authoring ToolsHeading cell - no response requiredHeading cell - no response required
504.2 Content Creation or EditingNot ApplicableThe product is not an authoring tool.
504.2.1 Preservation of Information Provided for Accessibility in Format ConversionNot ApplicableThe product is not an authoring tool.
504.2.2 PDF ExportNot ApplicableThe product is not an authoring tool.
504.3 PromptsNot ApplicableThe product is not an authoring tool.
504.4 TemplatesNot ApplicableThe product is not an authoring tool.

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Chapter 6: Support Documentation and Services

Criteria
Conformance Level
Remarks and Explanations
 602 Support DocumentationHeading cell - no response requiredHeading cell - no response required
602.2 Accessibility and Compatibility FeaturesSupports

Product documentation was tested for:

  • Describes workarounds.
  • Describes how to use the software accessibility features that are part of the product and that provide compatibility with assistive technology.
  • Accessibility related documentation can be found within the product documentation.

Documentation for user accessibility options is provided in the accessibility guide at https://docs.oracle.com/en/engineered-systems/oracle-database-appliance/18.5/acoda/index.html

602.3 Scope - Incorporation of WCAG 2.0 AASupportsSee the responses in the WCAG 2.0 section of this report.
602.4 Alternate Formats for Non-Electronic Support DocumentationNot Applicable

Product documentation is in electronic format.

 603 Support ServicesHeading cell - no response requiredHeading cell - no response required
603.2 Information on Accessibility and Compatibility FeaturesSupportsOracle Global Customer Support can provide information about accessibility features of the product.
603.3 Accommodation of Communication NeedsSupportsOracle customers have access to electronic support through My Oracle Support or by calling Oracle Support at 1.800.223.1711. Hearing-impaired customers in the U.S. who wish to speak to an Oracle Support representative may use a telecommunications relay service (TRS). Information about the TRS is available at http://www.fcc.gov/cgb/consumerfacts/trs.html, and a list of telephone numbers is available at https://www.fcc.gov/general/telecommunications-relay-services-directory. International hearing-impaired customers should use the TRS at +1.605.224.1837. An Oracle Support engineer will respond to technical issues according to the standard service request process.

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Oracle Legal Disclaimer

The information above describes this product's ability to support the applicableStandards/Guidelines, subject to Oracle's interpretation of those standards(available at https://www.oracle.com/corporate/accessibility/policy.html#standards-tab) and the remarks in this document. For more information regarding the accessibility status of this product or other Oracle products, see http://www.oracle.com/corporate/accessibility or contact: accessible_ww@oracle.com.

This document is provided for information purposes only and the contents hereof are subject to change without notice. Oracle Corporation does not warrant that this document is error free, nor does it provide any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. Oracle Corporation specifically disclaims any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document. Oracle further makes no representation concerning the ability of assistive technologies or other products to interoperate with Oracle products. This document addresses the named product(s) only and not prerequisite products for which Oracle supplies restricted use licenses.