4.2.4.11 Managing Deleted Issues

Issue owners or administrators can delete an issue on the Issue Details page. Manage deleted issue (that is, delete them forever or reinstate them) by navigating to Utilities, Manage Deleted Issues.

4.2.4.11.1 Deleting an Issue

Issue owners or administrators can delete an issue.

To delete an issue:

  1. View the issue:
    1. Team Development menu.
    2. Click the issue title.

      The Issue Details page appears.

  2. From the Actions menu, select Delete Issue.

    A confirmation page appears asking if you are sure you want to delete the issue.

  3. On the confirmation page, click OK.

4.2.4.11.2 Reinstating Deleted Issues

Reinstate deleted issues on the Manage Deleted Issues Page.

To reinstate a deleted issue:

  1. From the Team Development menu, select Utilities.
  2. Click Manage Deleted Issues.
  3. Select the issue.
  4. From the Update menu, select Reinstate Selected.

    Confirm your selection, and click Apply.

4.2.4.11.3 Permanently Remove Deleted Issues

Permanently remove deleted issues on the Manage Deleted Issues page.

To permanently remove deleted issues:

  1. From the Team Development menu, select Utilities.
  2. Click Manage Deleted Issues.
  3. Select the issue.
  4. To permanently delete selected issue:
    1. Select the issues to be removed.
    2. From the Update menu, select Permanently Delete Selected.

      Confirm your selection, and click Apply.

  5. To purge all deleted issues, click Purge All.