4.7.8 Managing Notification Preferences

Enables administrators to manage notification preferences.

Whenever a users interacts with an issue, Team Development creates an event. For example, an event can be creating an issue, closing an issue, or adding a comment. Notifications are a record of these events. Users can view their own notifications on the User Profile, Notification page. Administrators can configure user notifications preferences by going to Utilities, Manage User Notification Preferences.

4.7.8.1 Editing Your Own Notification Preferences

Edit your own notification preferences.

To edit your notification preferences:

  1. Click the Team Development menu.
  2. On the Issues page, click the Notifications icon.

    The Notifications page appears displaying notifications for all issues you own or are monitoring.

  3. Click Notification Preferences to specify which notifications you would like to receive.

    The Notification Preferences dialog appears.

  4. On Notification Preferences:
    1. For Receives Emails? - Choose whether the user receives emails for subscribed events.
    2. Frequency - If the user has opted to receive emails, this setting determines how often emails are sent. Select a Frequency:
      • Immediately

      • Hourly Summary

      • Daily Summary

    3. Receive Notifications When - Select the types of notifications the user is interested in.

      If the user is receiving emails, the selected notifications are sent at the selected Frequency. If the user has opted not to receive emails, notifications are viewable using the user's profile page.

  5. Click Save Settings.

4.7.8.2 Adding User Notification Preferences

Users with administrator privileges can add notification preferences for any user.

To add user notification preferences for any user:

  1. From the Team Development menu, select Utilities.
  2. Click Manage User Notification Preferences.

    The Manage Notification Preferences page appears.

  3. To add a new notification, click Add Preference for User.
  4. On Manage Notification Preference:
    1. Add User - Indicates the user whose notification preferences are being added. Only users who do not already have notification preferences set will appear in this list.
    2. For Receives Emails? - Choose whether the user receives emails for subscribed events.
    3. Frequency - If the user has opted to receive emails, this setting determines how often emails are sent. Select a Frequency:
      • Immediately

      • Hourly Summary

      • Daily Summary

    4. Receive Notifications - Select the types of notifications the user is interested in.

      If the user is receiving emails, the selected notifications are sent at the selected Frequency. If the user has opted not to receive emails, notifications are viewable using the user's profile page.

  5. Click Save Settings.

4.7.8.3 Editing Notification Preferences for Other Users

Users with administrator privileges can edit notification preferences for other users.

To user notification preferences for other users:

  1. From the Team Development menu, select Utilities.
  2. Click Manage User Notification Preferences.

    The Manage Notification Preferences page appears.

  3. Select a user to edit.
  4. On Manage Notification Preference:
    1. Edit User - Displays the current user.
    2. For Receives Emails? - Choose whether the user receives emails for subscribed events.
    3. Frequency - If the user has opted to receive emails, this setting determines how often emails are sent. Select a Frequency:
      • Immediately

      • Hourly Summary

      • Daily Summary

    4. Receive Notifications When - Select the types of notifications the user is interested in.

      If the user is receiving emails, the selected notifications are sent at the selected Frequency. If the user has opted not to receive emails, notifications are viewable using the user's profile page.

  5. Click Save Settings.