25.2.6.7.4 Receiving the Rejection Email
Receive an automatic rejection email when the workflow denies a patient request.
With no back office staff involvement, your Patient Onboarding workflow now automatically notifies Anya Ableton that she'll need to seek her procedure at another facility.
When Ms. Ableton's procedure request is rejected, the Patient Onboarding workflow automatically notifies her as shown below, with no back office staff involvement. The figure shows Anya's email client with the subject line "Unable to Accommodate Your Request" and a message explaining she'll need to seek the care she needs at another facility.
Figure 25-99 Anya Ableton Rejection Email from Woods Clinic Patient Onboarding Workflow
Parent topic: Emailing Users a Rejection