Tracking Feedback Team in Development

Track all feedback within a workspace in Team Development.

Administrators and developers can track all feedback within a workspace in Team Developmen. Each feedback entry tracks the application and page ID and name, displays any feedback comments. Administrators and developers can assign a status and classify the information as a Bug, To Do, or Feature.

Accessing the Feedback Report in Team Development

To access the feedback report in Team Development:

  1. On the Workspace home page, click the Team Development icon.
  2. Click the Feedback icon.
    The Feedback Dashboard appears.
  3. Click the Report tab.
  4. Select a feedback number.
    The View/Edit Feedback dialog appears.
  5. On View/Edit Feedback:
    1. Review the user feedback.
    2. Type - Classify the feedback. Select one of the following:
      • General Comment

      • Enhancement Request

      • Bug

    3. Disposition - Determine how to log the feedback. Select one of the following:
      • Log as Bug.

        Enter the appropriate information and click Create Bug.

      • Log as To Do.

        Enter the appropriate information and click Create To Do.

      • Log as Feature.

        Enter the appropriate information and click Create Feature.

  6. For Status, select a status of the feedback entry:
    • 0. No Status
    • 1. Acknowledged
    • 2. Additional information requested
    • 3. Open Processing Feedback
    • 4. Closed
  7. To delete a feedback entry, click Delete.
  8. To save your changes, click Apply Changes.

Viewing Feedback by Filing User

To view feedback by filing user:

  1. On the Workspace home page, click the Team Development icon.
  2. Click the Feedback icon.

    The Feedback Dashboard appears.

  3. Click the By Filing User tab.
    The By Filing User report appears.
  4. To customize the report, use the Actions menu in Search bar at the top of the page. Click Reset return the report to the default view.
  5. Click user under Filing User to view the associated feedback.

Viewing the Feedback Calendar

To view the Feedback Calendar:

  1. On the Workspace home page, click the Team Development icon.
  2. Click the Feedback icon.

    The Feedback Dashboard appears.

  3. Click the Calendar tab.
    The Calendar appears.