2.2 Using the Manage Service Page

Use the Manage Service page to manage service requests, configure workspace preferences, edit workspace announcements, and view reports. Additionally, administrators use this page to clear log files, manage session state, clear cached content, manage Websheet database objects, and manage interactive report settings.

Note:

Service requests are only supported in Oracle Application Express on-premises.

• Accessing the Manage Service Page
  Access the Manage Service page to manage service requests, configure workspace preferences, edit workspace announcements, and view reports.
• Manage Service Page
  Use the Manage Service page to manage service requests, configure workspace preferences, edit workspace messages, and view workspace utilization reports.

2.2.1 Accessing the Manage Service Page

Access the Manage Service page to manage service requests, configure workspace preferences, edit workspace announcements, and view reports.

To access the Manage Service page:

Tip:

You can access many workspace administration functions (such as Manage Service) from both the Administration menu and the Workspace Administration home page. For consistency, this section navigates the user to the Workspace Administration home page.

1. Navigate to the Workspace Administration page:
   1. Sign in to Oracle Application Express.
   2. At the top of the Workspace home page, click the Administration menu and select Administration.

   The Workspace Administration home page appears.

2. Click Manage Service.

   The Manage Service page appears.

See Also:

"Manage Service Page"

2.2.2 Manage Service Page

Use the Manage Service page to manage service requests, configure workspace preferences, edit workspace messages, and view workspace utilization reports.

Note:

Service requests are only supported in Oracle Application Express on-premises.

Description of the illustration wkspc_mg_service.png

Links displaying under Manage Service:

• Make a Service Request. Request a new schema, request additional storage space, or terminate a workspace. See "Making a Service Request."

• Set Workspace Preferences. Configure login controls, App Builder, SQL Workshop, PL/SQL editing capability, RESTful service support, and Team Development. See "Configuring Workspace Preferences."

• Edit Message. Create a message that displays on the Workspace home page and on the Workspace Administration page. See "Defining a Workspace Message in Workspace Administration."

• Workspace Utilization. View a summary report about the current workspace. See "Viewing a Workspace Summary."

Dashboards

The Dashboards region displays links to specific dashboards, including: Workspace, Users, Activity, Developer Activity, Performance, Websheets, Applications, and Database. See "Viewing Workspace Dashboards."

Manage Meta Data

Links displaying under Manage Meta Data:

• Data Dictionary Cache. View the Data Dictionary Cache report to manually refresh the Data Dictionary Cache. Wizards use this information when creating new applications and pages. See "Viewing or Refreshing the Data Dictionary Cache."

• Developer Activity and Click Count Logs - Manually purge developer logs and the External Count Clicks log on the Log files page. See "Purging the Developer Activity and Click Count Log Files."

• Session State - View session details for the current session or for recent sessions, purge the current session state, or purge sessions based on their age. See "Managing Session State for a Workspace."

• Application Cache - View and purge cached regions and pages. See "Managing Page and Region Caching."

• Websheet Database Objects - View the Websheet Database Objects page. See "Removing and Validating Websheet Database Objects."

• Application Build Status - Configure Build Status at the workspace-level. See "Changing Build Status for Multiple Applications."

• File Utilization - Use the File Utilization report to identify areas using excessive storage. See "Viewing a Workspace Summary."

• Interactive Report Settings - View pages to view and manage saved interactive reports and manage email subscriptions. See "Managing Saved Interactive Reports."