4.2.4.10 Closing an Issue

Close an issue on the Issues Details page.

• Closing an Issue
  View an issue and then close it.
• Viewing or Reopening a Closed Issue
  View or reopen a closed issue on the Issues page.

4.2.4.10.1 Closing an Issue

View an issue and then close it.

To close an issue:

1. View the issue:
   1. Click the Team Development menu.
   2. Click the issue title.

      The Issue Details page appears.

2. From the Actions menu, select Close Issue.

   The icon adjacent to the issue title changes from green to red and contains a red check mark. In addition, a new event is added to the Event Timeline which reads:

   set status for this issue to CLOSED Now

4.2.4.10.2 Viewing or Reopening a Closed Issue

View or reopen a closed issue on the Issues page.

To view or reopen a closed issue:

1. Click the Team Development menu.
   The Issues page appears. Open issues have a green icon and closed issues have a red icon and check mark.

   
   Description of the illustration open_closed_issues.png
2. Find the closed issue and click the issue title.

   The Issue Details page appears.

3. From the Actions menu, select Reopen Issue.
   
   Description of the illustration reopen_issue.png

   The icon adjacent to the issue title changes from red to green and the red check mark disappears.

   A new event is added to the Event Timeline which reads:

   set status for this issue to OPEN Now