C.9 DBCS Endpoint Configuration Issues

Review these troubleshooting tips for commonly encountered DBCS endpoint configuration related issues when working with Oracle Key Vault.

• SSH Tunnel Add Failure
  Adding an SSH tunnel fails on the Oracle Key Vault management Console

C.9.1 SSH Tunnel Add Failure

Adding an SSH tunnel fails on the Oracle Key Vault management Console

Probable Cause

The failure may be due to invalid settings for IP address, port, or user name.

Solution

Check if any of the following settings are invalid:

• Invalid IP address
• Invalid port
• Invalid user name
• The public SSH Oracle Key Vault key is not copied to the authorized_keys file of the Oracle Key Vault user on the Database as a Service instance.
• The Database as a Service instance is not reachable because of network overload.

To fix these issues, check your input values, your connection, and then retry.