2.2.8.1 Identify Failed Tasks in a Workflow Execution

If a workflow execution fails, review the Timeline tab and status indicators to quickly locate failed tasks, then refer to the Summary or Task List tabs for more troubleshooting details.

1. Open the navigation menu and click Executions.
2. Click the Workflows tab.
   Details of all executed workflows are displayed.
3. Optional. Apply search criteria to filter and identify the workflow executions which are in the FAILED or TIMED_OUT status. See Search and View Executed Workflows.
4. Click the Workflow ID that you want to view.
   The status of the workflow execution and error message is displayed as shown in the following image for a sample workflow that validates documents and processes a bank loan. Note the status of the workflow execution and the error message. In the Diagram tab, you can identify the task that failed.
   

   

   
   
5. Click the Summary tab. The Reason field describes the cause for failure.
   
   

   

   
   
6. Click the Timeline tab to see a visual representation of the failed tasks on a timeline as shown in the following image.
   
   

   

   
   
7. Click the Task List tab to identify tasks in the failed status as shown in the following image.
   
   

   

   
   
8. Click the task reference for the failed task.

   Details of the task are displayed in the right pane as shown in the following image.

   
   

   

   
   
9. Click the Logs tab in the right pane to view additional details that can help you troubleshoot as shown in the following image.