Hands-on Performance Exams

1. What is a Hands-on Performance-based exam for a professional-level credential?

A Hands-on Performance-based exam for a professional-level credential requires candidates to evaluate pre-configured setups in a given environment, assess how various parameters influence system behavior, and answer questions based on their observations. This exam format measures a candidate’s ability to interpret, analyze, and apply technical concepts to determine appropriate outcomes or actions.



2. What is the exam format of a Hands-on Performance-based exam for a professional-level credential?

A Hands-on Performance-based exam for a professional-level credential includes standard multiple-choice questions as well as questions tied to specific configurations in the provided Oracle Cloud Applications environment.

These configuration-based questions require candidates to:

Candidates are evaluated on their ability to analyse how various parameters and configurations affect system behaviour and determine which actions or settings result in specific outcomes.



3. Will I have enough time to complete the Hands-on Performance-based professional-level exam?

You will have 90 minutes to complete the exam. The exam is designed to allow sufficient time for you to review the configurations and answer the questions comfortably.



4. What should I do if I cannot access Redwood pages to review configurations in Oracle Fusion Cloud Applications during the professional-level exam?

If you cannot access a page or review a configuration using the Redwood interface, use the alternative navigation path in the Classic UI to access the resource and review the configuration.



5. Which are Oracle’s Hands-on Performance-based exams for a professional-level credential?

Oracle Cloud Applications / SaaS



6. Which are the Hands-on Performance-based Master level certifications?

Oracle offers the following three master level certifications for Oracle Fusion Cloud Applications AI Agent Studio, specifically for SCM, ERP, and HCM.



7. What does the Oracle Fusion Cloud Applications AI Agent Studio Master certification validate?

The Oracle Master certification is an expert-level exam that validates your ability to design and build AI agents that solve complex business scenarios in a live Oracle Fusion Cloud Applications environment. It evaluates both your product knowledge and hands-on implementation skills.



8. What is the eligibility to be awarded for the Oracle Fusion Cloud Applications AI Agent Studio Master credential?

To be awarded the master credential, you must pass the relevant Master certification exam and additionally hold:

• Any two active professional certifications in the respective pillar (HCM, ERP, or SCM).

• The AI Agent Studio Developer Professional certification.



9. Can I take the Oracle Fusion Cloud Applications AI Agent Studio Master certification exam before earning the eligible certifications?

Yes, you may take the Master certification exam first. However, the Master e-certificate and badge will be awarded only after you have passed the eligible certification exams.



10. What is the exam format of the Oracle Fusion Cloud Applications AI Agent Studio Master certification?

The Master certification exam has two sections: 5 multiple-choice questions (MCQs) followed by 1 hands-on challenge. The MCQs assess knowledge, understanding, and decision-making. The challenge requires you to apply your skills to a real-world business use case. You will be required to design and build an AI agent that meets the stated requirements in a live Oracle Fusion AI Agent Studio environment.



11. What is the duration of the Oracle Fusion Cloud Applications AI Agent Studio Master certification?

The Master certification exam has two sections: 5 multiple-choice questions (MCQs) followed by 1 hands-on challenge. You have 3 hours for both sections, including time to review your answers. One timer runs throughout the exam. The exam ends when time runs out or you submit it for grading.



12. How should I manage my time during the Oracle Fusion Cloud Applications AI Agent Studio Master certification exam?

Plan to start the master certification hands-on challenge with at least 2 hrs 30 mins remaining. That allows about 30 mins for the MCQs and the rest for practical work.



13. What knowledge and skills should I prepare to take the Oracle Fusion Cloud Applications AI Agent Studio Master certification?

Review the entire Exam Topics list on the exam registration page to understand the scope of the exam. Know that there is also a corresponding master class training available for subscribed users.



14. How is the Oracle Fusion Cloud Applications AI Agent Studio Master certification hands-on challenge evaluated?

The solution you build as part of the Oracle Fusion Cloud AI Agent Studio Master certification hands-on challenge will be evaluated on how well it:

• Supports the required business flow

• Applies decision logic

• Optimizes LLM usage

• Uses tokens efficiently

• Handles errors

• Applies security measures

• Demonstrates sound agent design

• Meets the business requirements



15. Do I need to pass both sections of the Oracle Fusion Cloud Applications AI Agent Studio Master certification exam?

Yes, you must pass both sections (MCQs + Hands-on Challenge) in the same exam attempt to pass the Oracle Fusion Cloud AI Agent Studio Master certification exam. You will either receive a PASS or a FAIL as your score.



16. What are the system requirements and supported browsers for Hands-on Performance-based exams, either professional level or master level?

Check the Exam Preparation page.


If your issue remains unresolved (Requires Oracle Login):

Contact Support



17. Is there any video of the exam experience for Oracle’s Hands-on Performance-based exam?

Check the Hands-on Performance Exam: Day of Exam Experience page.


If your issue remains unresolved (Requires Oracle Login):

Contact Support



18. Who can I connect with if I run into issues during System Diagnostics Test?

You can connect with the Support team during the Check-in process:

  1. Click on the Extension icon in the upper right corner of the browser
  2. Click on the Shield icon
  3. Click Chat With Support


If your issue remains unresolved (Requires Oracle Login):

Contact Support



19. Where can I get the login credentials to access the environment during the exam?

Click on the Login Credentials option along the top corner of your exam page to access the environment URL and credentials during the exam.


If your issue remains unresolved (Requires Oracle Login):

Contact Support



20. Can I use external tools or applications during the exam?

No. External tools are not permitted during the exam.



21. Can I use pen and paper or a calculator during the exam?

Pen and paper are not allowed. Instead, you can use the digital Calculator and Whiteboard from the exam control panel.


If your issue remains unresolved (Requires Oracle Login):

Contact Support



22. Can I download artifacts during the exam?

No. Do not attempt to download artifacts during the exam. Doing so will exit the exam.


If your issue remains unresolved (Requires Oracle Login):

Contact Support



23. How can I get assistance during the exam?

Click Exam Support on the exam control panel to chat with the proctor.


If your issue remains unresolved (Requires Oracle Login):

Contact Support



24. How do I provide feedback for any question?

Use the Have Feedback? option along the top corner of your exam page to provide feedback.


If your issue remains unresolved (Requires Oracle Login):

Contact Support



To report any issue, you need to raise an SR by logging a ticket within 48 hours of your exam attempt.


If your issue remains unresolved (Requires Oracle Login):

Contact Support



26. When and where can I see my score for the Hands-on Performance-based exams, for either professional level or master level?

Your Score Report will be generated within 30 minutes to a couple of hours and will be available in Oracle CertView. You will also receive an email of your exam result.

If you still don’t see it, please raise an SR by logging a ticket within 24 hours of your exam attempt.


If your issue remains unresolved (Requires Oracle Login):

Contact Support



27. How do I request a re-evaluation of my score for the Hands-on Performance-based exams, for either professional level or master level?

The scoring is an automated process and accurately reflects your exam score. However, if you still want a re-evaluation, please raise an SR by logging a ticket within 48 hours of your exam attempt.

We will not be able to honor any request for re-evaluation after the 48-hour window.


If your issue remains unresolved (Requires Oracle Login):

Contact Support



28. Why am I not seeing the SR (service request) ticket that I raised?

Please note: Newly created Service Requests may take up to 25 minutes to appear on My Support Requests. We appreciate your patience while your request is being processed. Do not raise a duplicate SR as this will only cause delays in the processing.