Can a guide be launched automatically from an email campaign or a knowledge-base article?
Yes, regardless of the use case, you can always create a link that, when opened, automatically launches a guide.
Common use cases
- An e-mail campaign to your customers announcing a new feature. If clicked, you want the reader to be engaged with a Guided Learning tour of the new feature.
- Linking a knowledge-base article to the relevant guide. If the article is providing an overview of a certain procedure, the user can jump directly into doing that procedure with the guide activated.
- Integrating Guided Learning guides with your LMS
Prerequisites
- Guided Learning must be embedded in your application
- Sufficient knowledge of HTML or at least of creating an HTML link.
- Sufficient permissions to add the HTML link to the email campaign, knowledge-base, or LMS
Creating a Permalink
A permalink is composed of 2 parts:
- The link to the desired destination page. For example, if you application is hosted on http://myapp.com, the link to the user profile page could be http://myapp.com/profile.
- A parameter that signals Guided Learning to launch the guide. This is why we need Guided Learning to be embedded.
stStart=[api name]
For example, to launch a Guided Learning guide with the API name abcdefg that gives an overview of the profile page:
- Take the base page link http://myapp.com/profile
- Suffix "?" to indicate a URL parameter to follow
- AppendstStart=abcdefg
- End result is http://myapp.com/profile?stStart=abcdefg
IMPORTANT: Permalinks do not work with Oracle Fusion Applications.