Can a guide be launched automatically from an email campaign or a knowledge-base article?

Yes, regardless of the use case, you can always create a link that, when opened, automatically launches a guide.

Common use cases

  • An e-mail campaign to your customers announcing a new feature. If clicked, you want the reader to be engaged with a Guided Learning tour of the new feature.
  • Linking a knowledge-base article to the relevant guide. If the article is providing an overview of a certain procedure, the user can jump directly into doing that procedure with the guide activated.
  • Integrating Guided Learning guides with your LMS

Prerequisites

  • Guided Learning must be embedded in your application
  • Sufficient knowledge of HTML or at least of creating an HTML link.
  • Sufficient permissions to add the HTML link to the email campaign, knowledge-base, or LMS

Creating a Permalink

A permalink is composed of 2 parts:

  • The link to the desired destination page. For example, if you application is hosted on http://myapp.com, the link to the user profile page could be http://myapp.com/profile.
  • A parameter that signals Guided Learning to launch the guide. This is why we need Guided Learning to be embedded.
    stStart=[api name]

For example, to launch a Guided Learning guide with the API name abcdefg that gives an overview of the profile page:

  1. Take the base page link http://myapp.com/profile
  2. Suffix "?" to indicate a URL parameter to follow
  3. AppendstStart=abcdefg
  4. End result is http://myapp.com/profile?stStart=abcdefg

IMPORTANT: Permalinks do not work with Oracle Fusion Applications.