Guide Mysteriously Skipping a Step

If the guide you are working on is skipping a step, always check the DevTools Console tab first to see if you can troubleshoot the issue there.

console

The highlighted line is the one that represents the step being skipped. Based on this log file, it looks like the step was advanced normally, but it is not appearing when the guide is run. If this is what you are seeing in the Console, try the following.

Instructions

  1. In the step that is skipping, go to the "Activation Settings/Show tip after line" value
  2. Enter 5 seconds
  3. Retest
  4. If the guide now works properly, experiment with reducing the number of seconds to get a value that is as small as possible while ensuring that the step displays properly

This has been seen when the previous step is a drop down value being chosen. What is happening is that the click on the drop down is "echoing" and getting registered in the following step. The delay allows the click to complete before the next step appears, thereby avoiding the skip.