Hotspot Creation for Tracking Desktop Views and Mobile Views

Use Hotspots to gain insight into how your user population is accessing the application. Are users accessing the application via mobile devices or desktop devices?

Steps

Open Google Chrome
Enter the OGL Console URL
Sign in using your username and password
In a new tab, enter the Application URL and sign in to the application
Go to the OGL console, then select the New Content button.
Select Hotspot from the Guide Type dropdown
Enter the Application URL in the Location URL field
Enter Desktop Usage Hotspot in the Display Name in Widget. Replace XX with your initials.
Enter "This Hotspot monitors the Desktop usage" or similar in the Description field
Select Create Content.
Note: The OGL editor will open in a new tab.
Select any element on the page using right-click
Select the Step Settings icon
Select Advanced Settings
Select the Target Selector icon
Select the Edit Selector icon
Enter body in the selector field
Select the Check icon to save
Verify that your element selector is body, listed below/next to the Target Selector icon
Select Activation Settings
Verify that the Advance When setting is checked and User clicks element has been selected from the dropdown
Select Save and Close to save your work and close the editor. Your item will be available in the console.
Select the Activation icon
On the Guide Activation window, select Advanced Condition
Set the condition to Display when Page has URL matching /HomePage
Select the Autoload checkbox, then select Save Condition
Select the More icon, then select Clone
Rename the cloned Hotspot by clicking the Edit Guide Name icon, then rename the Hotspot to Mobile Usage Hotspot
Select the Save icon to save the name changes
Select the Settings icon for the Mobile Usage Hotspot
Update the Description to "This Hotspot monitors the Mobile usage" or similar
Select the Mobile setting checkbox, then select Save Settings
Publish both Hotspots