A.9 Auto Service Request Checklist

Use this checklist if you are planning to use Auto Service Request with the Oracle Exadata Database Machine.

Auto Service Request Considerations	Yes	No	N/A	Comment
Does the customer have a My Oracle Support account to register Auto Service Request?
What is the Oracle Support Customer Support Identifier (CSI) number?
Are the host name and IP address for the server where ASR Manager will be installed available? What are they?
Will the system need a proxy server? If so, what is the host name and IP address for the proxy server?
What is the Customer Technical Contact information that will be used for Auto Service Request? This information should include the first name, last name, and e-mail address of the nominated contact.