A.9 Auto Service Request Checklist

Use this checklist if you are planning to use Auto Service Request with the Oracle Exadata Database Machine.

Auto Service Request Considerations Yes No N/A Comment

Does the customer have a My Oracle Support account to register Auto Service Request?

Is the Oracle Support Customer Support Identifier (CSI) number available?

Are the host name and IP address for the server where ASR Manager will be installed available?

Will the system need a proxy server? If so, what is the host name and IP address for the proxy server?

Is the Customer Technical Contact information for Auto Service Request available? This information should include the first name, last name, and e-mail address of the contact.

See Also:

"Understanding Auto Service Request" in the Oracle Exadata Database Machine Maintenance Guide