4 Known Issues with Oracle Database Appliance in This Release
The following are known issues deploying, updating, and managing Oracle Database Appliance in this release.
- Known Issues When Patching Oracle Database Appliance
Understand the known issues when patching Oracle Database Appliance to this release. - Known Issues When Deploying Oracle Database Appliance
Understand the known issues when provisioning or deploying Oracle Database Appliance. - Known Issues When Managing Oracle Database Appliance
Understand the known issues when managing or administering Oracle Database Appliance.
Known Issues When Patching Oracle Database Appliance
Understand the known issues when patching Oracle Database Appliance to this release.
- Error in updating the DCS agent when patching Oracle Database Appliance
When patching the server to Oracle Database Appliance release 19.15, an error may be encountered. - Alert message in prepatch report during database patching
When patching database home on Oracle Database Appliance, the prepatch report may display an alert. - Error in updating the operating system when patching the server
When patching the server to Oracle Database Appliance release 19.15, the operating system may not be updated. - Error in server patching during DB system patching
When patching the server during DB system patching to Oracle Database Appliance release 19.15, an error may be encountered. - Detaching of databases with additionally configured services not supported by odaugradeutil
When runningodaugradeutil
in the Data Preserving Reprovisioning process, if there are additionally configured services, then databases cannot be detached. - Additionally configured database storage not restored during Data Preserving Reprovisioning
In the Data Preserving Reprovisioning process, if there are any additionally configured database storages, an error in restoring the storage may occur. - DCS agent not stopped on remote node during cleanup in Data Preserving Reprovisioning
In the Data Preserving Reprovisioning process, DCS agent is not stopped on the remote node when running the cleanup script. - Error in restore node process in Data Preserving Reprovisioning
In the Data Preserving Reprovisioning process, during node restore, an error may be encountered. - Error due to group names in restore node process in Data Preserving Reprovisioning
In the Data Preserving Reprovisioning process, during node restore, an error may be encountered. - Error in restore node process in Data Preserving Reprovisioning
In the Data Preserving Reprovisioning process, during node restore, an error may be encountered. - Error in DB system patching
When performing operations within the DB system such as patching, an error may be encountered. - Error in database home patching on DB system
When patching database home on DB system, an error may be encountered. - Error in server patching
When patching Oracle Database Appliance which already has STIG V1R2 deployed, an error may be encountered. - AHF error in prepatch report for the update-dbhome command
When you patch server to Oracle Database Appliance release 19.15, theodacli update-dbhome
command may fail. - Error in patching prechecks report
The patchung prechecks report may display an error. - Error message displayed even when patching Oracle Database Appliance is successful
Although patching of Oracle Database Appliance was successful, an error message may be displayed. - Server status not set to Normal when patching
When patching Oracle Database Appliance, an error is encountered. - Error when patching to 12.1.0.2.190716 Bundle Patch
When patching Oracle Database release 12.1.0.2 to Oracle Database 12.1.0.2.190716 Bundle Patch, an error is encountered. - Patching of M.2 drives not supported
Patching of M.2 drives (local disks SSDSCKJB48 and SSDSCKJB480G7) is not supported.
Error in updating the DCS agent when patching Oracle Database Appliance
When patching the server to Oracle Database Appliance release 19.15, an error may be encountered.
odacli update-dcsagent
may fail. The
following error message is
displayed:DCS-12015:Could not find the user credentials in the DCS agent wallet.
Hardware Models
All Oracle Database Appliance hardware models
Workaround
Run the command odacli update-dcsagent
again and
the operation completes successfully.
This issue is tracked with Oracle bug 34158809.
Parent topic: Known Issues When Patching Oracle Database Appliance
Alert message in prepatch report during database patching
When patching database home on Oracle Database Appliance, the prepatch report may display an alert.
Rolling patching is not possible,: The database patching cannot be completed in a rolling manner because the target patched home at
"/u01/app/odaorahome/oracle/product/12.1.0.2/dbhome_2" contains non-rolling bug fixes "33613829,33808385" compared to the
source home at "/u01/app/odaorahome/oracle/product/12.1.0.2/dbhome_1".
The error may be encountered when patching database homes to Oracle Database release 19.15 or Oracle Database release 21.6.
Hardware Models
All Oracle Database Appliance hardware models
Workaround
The bug numbers listed in the warning may be any of the following:
30432118 (DSTV32-34)
31335037 (DST V35)
32327201 (DST V36 )
33613829 (DST V37)
33808367 (OJVM)
33808385 (OJVM)
If the prepatch report contains only a combination of one or more
bug numbers from the above-mentioned list and not any other bug numbers,
then ignore the alert message, and continue updating the database home to
the latest release either in the rolling or non-rolling mode. Use the
odacli update-dbhome
command with the
--local
option to update the database home in the
rolling mode.
This issue is tracked with Oracle bug 34071355.
Parent topic: Known Issues When Patching Oracle Database Appliance
Error in updating the operating system when patching the server
When patching the server to Oracle Database Appliance release 19.15, the operating system may not be updated.
DCS-10001:Internal error encountered: Failed to patch OS.
rpm -q kernel-uek
If the output of this command displays multiple RPM names, then perform the workaround.
Hardware Models
All Oracle Database Appliance hardware models
Workaround
# yum remove kernel-uek-4.14.35-1902.11.3.1.el7uek.x86_64
# yum remove kernel-uek-4.14.35-1902.301.1.el7uek.x86_64
This issue is tracked with Oracle bug 34154435.
Parent topic: Known Issues When Patching Oracle Database Appliance
Error in server patching during DB system patching
When patching the server during DB system patching to Oracle Database Appliance release 19.15, an error may be encountered.
ORA-12559: Message 12559 not found; product=RDBMS; facility=ORA
Hardware Models
All Oracle Database Appliance hardware models
Workaround
Retry server patching on the DB system.
This issue is tracked with Oracle bug 34153158.
Parent topic: Known Issues When Patching Oracle Database Appliance
Detaching of databases with additionally
configured services not supported by odaugradeutil
When running odaugradeutil
in the Data Preserving
Reprovisioning process, if there are additionally configured services, then databases
cannot be detached.
Hardware Models
All Oracle Database Appliance hardware models
Workaround
Additional services must be deleted to complete the detach
operation by running the command srvctl remove service
. If
these services are required, then before removing the service, the metadata
must be captured manually and then the services must be recreated on the
system running Oracle Database Appliance release 19.15 using the
srvctl
command from the appropriate database
home.
This issue is tracked with Oracle bug 33593287.
Parent topic: Known Issues When Patching Oracle Database Appliance
Additionally configured database storage not restored during Data Preserving Reprovisioning
In the Data Preserving Reprovisioning process, if there are any additionally configured database storages, an error in restoring the storage may occur.
Additionally configured database storages, that is, those which are
not being used by an active database are not restored in the metadata. The
underlying volume and file system are restored but when running the command
odacli list-dbstorages
does not display these
entities.
Hardware Models
All Oracle Database Appliance hardware models
Workaround
The volume and file system are present and can still be viewed
with Oracle Clusterware commands such as srvctl config
volume
and srvctl config filesystem
. But
they cannot be added into the DCS metadata with ODACLI commands. An attempt
to recreate a database storage with the same configuration fails since the
volumes and file systems already exist with Oracle Clusterware. If the
volume and file system are not required to be preserved, they can be deleted
using CRS commands ( srvctl
and asmcmd
commands ). Following this, an identical database storage can be created
using the command odacli create-dbstorage
.
This issue is tracked with Oracle bug 33848933.
Parent topic: Known Issues When Patching Oracle Database Appliance
DCS agent not stopped on remote node during cleanup in Data Preserving Reprovisioning
In the Data Preserving Reprovisioning process, DCS agent is not stopped on the remote node when running the cleanup script.
# /opt/oracle/dcs/bin/odacli restore-node -g -j
Enter new system password:
Retype new system password:
DCS-10060:Validation fails, so skip running the rest task flow. System has
already undergone provisioning with status 'FAILED'
Hardware Models
All Oracle Database Appliance hardware models
Workaround
- Run the command
systemctl stop initdcsagent
on both nodes. - Run
cleanup.pl
onNode0
, and then run it onNode1
.
DCS agent on both nodes must be stopped prior to cleaning up Node0
,
and then Node1
. The sync service does not synchronize job
reports from the metadata store as the DCS agent is not running.
This issue is tracked with Oracle bug 34090256.
Parent topic: Known Issues When Patching Oracle Database Appliance
Error in restore node process in Data Preserving Reprovisioning
In the Data Preserving Reprovisioning process, during node restore, an error may be encountered.
If incorrect VIP names or VIP IP addresses are configured, then the
detach completes successfully but the command odacli restore-node
-g
displays a validation error. This is because the earlier
releases did not validate VIP names or VIP IP addresses before
provisioning.
Hardware Models
All Oracle Database Appliance hardware models
Workaround
Follow these steps:
Manually edit the file
/opt/oracle/oak/restore/metadata/provisionInstance.json
with the correct VIP names or VIP IP addresses. Retry the command
odacli restore-node -g
. For fixing VIP names or VIP
IP addresses, nslookup
can be used to query hostnames and
IP addresses.
This issue is tracked with Oracle bug 34140344.
Parent topic: Known Issues When Patching Oracle Database Appliance
Error due to group names in restore node process in Data Preserving Reprovisioning
In the Data Preserving Reprovisioning process, during node restore, an error may be encountered.
DCS-10045: groupNames are not unique.
This error occurs if the source Oracle Database Appliance is an OAK version. This is because on the DCS stack, the same operating system group is not allowed to be assigned two or more roles.
Hardware Models
All Oracle Database Appliance hardware models
Workaround
Follow these steps:
Manually edit the file
/opt/oracle/oak/restore/metadata/provisionInstance.json
with unique group names for each role. Retry the command odacli
restore-node -g
.
This issue is tracked with Oracle bug 33790836.
Parent topic: Known Issues When Patching Oracle Database Appliance
Error in restore node process in Data Preserving Reprovisioning
In the Data Preserving Reprovisioning process, during node restore, an error may be encountered.
DCS-10045: groupNames are not unique.
This error occurs if the source Oracle Database Appliance is an OAK version. This is because on the DCS stack, the same operating system group is not allowed to be assigned two or more roles.
Hardware Models
All Oracle Database Appliance hardware models
Workaround
Follow these steps:
Manually edit the file
/opt/oracle/oak/restore/metadata/provisionInstance.json
with unique group names for each role. Retry the command odacli
restore-node -g
.
This issue is tracked with Oracle bug 34042493.
Parent topic: Known Issues When Patching Oracle Database Appliance
Error in DB system patching
When performing operations within the DB system such as patching, an error may be encountered.
ORA-00600 [kfnRConnect!ascname]
Hardware Models
All Oracle Database Appliance hardware models
Workaround
- Add the following in the
etc/udev/rules.d/70-names.rules
file in the DB system:ACTION=="add|change", KERNEL=="sd*", OPTIONS:="nowatch"
- Reload the udev rules in DB
system:
# udevadm control --reload # udevadm trigger --type=devices --action=change
- Retry the operations.
This issue is tracked with Oracle bug 34064882.
Parent topic: Known Issues When Patching Oracle Database Appliance
Error in database home patching on DB system
When patching database home on DB system, an error may be encountered.
start database -d U7iNbvm7U
PRCR-1079 : Failed to start resource ora.u7inbvm7u.db
CRS-5017: The resource action "ora.u7inbvm7u.db start" encountered the
following error:
ORA-03113: end-of-file on communication channel
Process ID: 47474
Session ID: 26 Serial number: 37622
. For details refer to "(:CLSN00107:)" in
"/u01/app/ogrid/diag/crs/scaoda807c5n2/crs/trace/crsd_oraagent_ooracle.trc".
CRS-2674: Start of 'ora.u7inbvm7u.db' on 'scaoda807c5n2' failed
CRS-2632: There are no more servers to try to place resource
'ora.u7inbvm7u.db' on that would satisfy its placement policy
ORA-00600 [kfnRConnect!ascname]
Hardware Models
All Oracle Database Appliance hardware models
Workaround
- Add the following in the
etc/udev/rules.d/70-names.rules
file in the DB system:ACTION=="add|change", KERNEL=="sd*", OPTIONS:="nowatch"
- Reload the udev rules in DB
system:
# udevadm control --reload # udevadm trigger --type=devices --action=change
- Start the database involved in the patch, running the
srvctl
command as theoracle
user. - As the
oracle
user, manually apply datapatch:dest_dbhome/OPatch/datapatch
This issue is tracked with Oracle bug 34030999.
Parent topic: Known Issues When Patching Oracle Database Appliance
Error in server patching
When patching Oracle Database Appliance which already has STIG V1R2 deployed, an error may be encountered.
odacli update-server -f version
, an error may be
displayed.
Hardware Models
All Oracle Database Appliance hardware models
Workaround
The STIG V1R2 rule OL7-00-040420 tries to change the permission of
the file /etc/ssh/ssh_host_rsa_key
from '640' to '600'
which causes the error. During patching, run the command chmod 600
/etc/ssh/ssh_host_rsa_key
command on both nodes.
This issue is tracked with Oracle bug 33168598.
Parent topic: Known Issues When Patching Oracle Database Appliance
AHF error in prepatch report for the update-dbhome command
When you patch server to Oracle Database Appliance release 19.15, the odacli update-dbhome
command may
fail.
Verify the Alternate Archive Failed AHF-4940: One or more log archive
Destination is Configured to destination and alternate log archive
Prevent Database Hangs destination settings are not as recommended
Hardware Models
All Oracle Database Appliance hardware models
Workaround
- Run the
odacli update-dbhome
command with the-f
option./opt/oracle/dcs/bin/odacli update-dbhome --dbhomeid 7c67c5b4-f585-4ba9-865f-c719c63c0a6e -v 19.15.0.0.0 -f
This issue is tracked with Oracle bug 33144170.
Parent topic: Known Issues When Patching Oracle Database Appliance
Error in patching prechecks report
The patchung prechecks report may display an error.
Failure in the pre-patch report caused by “AHF-5190: operating system boot device order is not configured as recommended”
Hardware Models
Oracle Database Appliance X-7 hardware models
Workaround
Run the odacli update-server
or odacli
update-dbhome
command with the -f
option.
This issue is tracked with Oracle bug 33631256.
Parent topic: Known Issues When Patching Oracle Database Appliance
Error message displayed even when patching Oracle Database Appliance is successful
Although patching of Oracle Database Appliance was successful, an error message may be displayed.
odacli
update-dcscomponents
command:
# time odacli update-dcscomponents -v 19.15.0.0.0
^[[ADCS-10008:Failed to update DCScomponents: 19.15.0.0.0
Internal error while patching the DCS components :
DCS-10231:Cannot proceed. Pre-checks for update-dcscomponents failed. Refer
to /opt/oracle/dcs/log/-dcscomponentsPreCheckReport.log on node 1 for
details.
Hardware Models
All Oracle Database Appliance hardware models
Workaround
This is a timing issue with setting up the SSH equivalence.
Run the odacli update-dcscomponents
command again and
the operation completes successfully.
This issue is tracked with Oracle bug 32553519.
Parent topic: Known Issues When Patching Oracle Database Appliance
Server status not set to Normal when patching
When patching Oracle Database Appliance, an error is encountered.
When patching the appliance, the odacli
update-server
command fails with the
following error:
DCS-10001:Internal error encountered: Server upgrade state is not NORMAL node_name
Hardware Models
All Oracle Database Appliance hardware models
Workaround
-
Run the command:
Grid_home/bin/cluvfy stage -post crsinst -collect cluster -gi_upgrade -n all
-
Ignore the following two warnings:
Verifying OCR Integrity ...WARNING PRVG-6017 : OCR backup is located in the same disk group "+DATA" as OCR. Verifying Single Client Access Name (SCAN) ...WARNING RVG-11368 : A SCAN is recommended to resolve to "3" or more IP
-
Run the command again till the output displays only the two warnings above. The status of Oracle Custerware status should be
Normal
again. -
You can verify the status with the command:
Grid_home/bin/crsctl query crs activeversion -f
This issue is tracked with Oracle bug 30099090.
Parent topic: Known Issues When Patching Oracle Database Appliance
Error when patching to 12.1.0.2.190716 Bundle Patch
When patching Oracle Database release 12.1.0.2 to Oracle Database 12.1.0.2.190716 Bundle Patch, an error is encountered.
The ODACLI job displays the following error:
DCS-10001:Internal error encountered: Failed to run SQL script: datapatch script.
The data patch log contains the entry
"Prereq check failed, exiting without
installing any patches.
".
Hardware Models
All Oracle Database Appliance hardware models bare metal deployments
Workaround
Install the same patch again.
This issue is tracked with Oracle bugs 30026438 and 30155710.
Parent topic: Known Issues When Patching Oracle Database Appliance
Patching of M.2 drives not supported
Patching of M.2 drives (local disks SSDSCKJB48 and SSDSCKJB480G7) is not supported.
These drives are displayed when you run the odacli
describe-component
command. Patching of neither of the two known
versions 0112 and 0121 of the M.2 disk is supported. Patching the LSI controller
version 13.00.00.00 to version 16.00.01.00 is also not supported. However, on some
Oracle Database Appliance X8-2 models, the installed LSI controller version may be
16.00.01.00.
Hardware Models
Oracle Database Appliance bare metal deployments
Workaround
None
This issue is tracked with Oracle bug 30249232.
Parent topic: Known Issues When Patching Oracle Database Appliance
Known Issues When Deploying Oracle Database Appliance
Understand the known issues when provisioning or deploying Oracle Database Appliance.
- ODACLI command output not included in system report
On Oracle Database Appliance which has multi-user access enabled, ODACLI command output is not included in the system report. - Error in databaseconversion
When converting an Oracle RAC or Oracle RAC One Node Database to single-instance Oracle Database on a customized Oracle Database Appliance deployment, an error may be encountered. - Error in creating DBVM
After patching a multi-user access enabled appliance to Oracle Database Appliance release, an error may be encountered when creating a DBVM. - Error in creating an Oracle ASM Database after patching
After patching a multi-user access enabled appliance to Oracle Database Appliance release, an error may be encountered when creating an Oracle Database on Oracle ASM storage. - Error in creating two DB systems
When creating two DB systems concurrently in two different Oracle ASM disk groups, an error is encountered. - Error in reprovisioning DB system
When reprovisioning a DB system on Oracle Database Appliance with the same name as the DB system that existed earlier and was deleted, an error may be encountered. - Error in creating database
When creating a database on Oracle Database Appliance, an error may be encountered. - Error in creating DB system
When creating a DB system on Oracle Database Appliance, an error may be encountered. - Error in recovering a TDE-enabled database
When recovering a TDE-enabled Oracle RAC One Node database from the remote node, after the database was shut down, an error may be encountered. - Error in recovering a database
When recovering a database on Oracle Database Appliance, an error is encountered. - Error in adding JBOD
When you add a second JBOD to your Oracle Database Appliance deployment on which a DB system is running, an error is encountered. - Error in provisioning appliance after running cleanup.pl
Errors encountered in provisioning applince after runningcleanup.pl
. - Error in updating a database
When updating a database on Oracle Database Appliance, an error is encountered. - Error in running tfactl diagcollect command on remote node
When running thetfactl diagcollect
command on Oracle Database Appliance, an error is encountered. - Error when upgrading database from 11.2.0.4 to 12.1 or 12.2
When upgrading databases from 11.2.0.4 to 12.1 or 12.2, an error is encountered. - Error when upgrading 12.1 single-instance database
When upgrading 12.1 single-instance database, a job failure error is encountered. - Failure in creating RECO disk group during provisioning
When provisioning Oracle Database Appliance X8-2-HA with High Performance configuration containing default storage and expansion shelf, creation of RECO disk group fails. - Simultaneous creation of two Oracle ACFS Databases fails
If you try to create two Oracle ACFS databases on a system where there is no database or database storage already created, then database creation fails for one of the databases with an error. - Error encountered after running cleanup.pl
Errors encountered in runningodacli
commands after runningcleanup.pl
. - Errors in clone database operation
Clone database operation fails due to errors. - Clone database operation fails
For Oracle Database release 12.1 databases, the database clone creation may fail because the default compatible version from Oracle binaries was set to 12.0.0.0.0
ODACLI command output not included in system report
On Oracle Database Appliance which has multi-user access enabled, ODACLI command output is not included in the system report.
The system report generated by Oracle Trace File Analyzer Collector does not have the output for ODACLI commands as the ODACLI commands do not run in the absence of required authentication.
Hardware Models
All Oracle Database Appliance hardware models
Workaround
Generate the output of the ODACLI commands separately and then provide the output to Oracle Support, if needed.
This issue is tracked with Oracle bug 33786157.
Parent topic: Known Issues When Deploying Oracle Database Appliance
Error in databaseconversion
When converting an Oracle RAC or Oracle RAC One Node Database to single-instance Oracle Database on a customized Oracle Database Appliance deployment, an error may be encountered.
odacli modify-database
,
the following error message is
displayed:DCS-10001:Internal error encountered: Failed to convert database pFgeWo to SIDB.
The failure is caused because of file permission issues which may occur in a customized deployment. Run the workaround to address this issue.
Hardware Models
All Oracle Database Appliance high-availability hardware models
Workaround
Follow these steps:
- The actual grid user must have write permissions to
the custom
grid
directory. - Allow
oinstall
group members to write to the customgrid
directory. - Run the command
odacli modify-database
again.
This issue is tracked with Oracle bug 33188928.
Parent topic: Known Issues When Deploying Oracle Database Appliance
Error in creating DBVM
After patching a multi-user access enabled appliance to Oracle Database Appliance release, an error may be encountered when creating a DBVM.
DCS-10816:User DBVM name cannot be authorized to perform the requested operation 'list-dgstorages'. Please contact the system administrator for being granted the role to perform this operation.
Hardware Models
All Oracle Database Appliance hardware models
Workaround
- Stop the running instance of DCS agent by
running the command
systemctl stop initdcsagent
logged in as theroot
user. - Connect to the MySQL database as schema
dcsagentdb
and then run the SQL statement:'insert into IDMEntitlementInfo_opsMap values((select entitlement_uuid from idm_entitlement_info where entitlement_name='METADATA-MGMT'),now(),0,(select operation_uuid from idm_operation_info where operation_name='list-dgstorages'),now()); followed by commit;'
- Restart the DCS agent using the command
command
systemctl start initdcsagent
logged in as theroot
user. - Recreate the DB system after cleaning up the failed DBVM instance.
This issue is tracked with Oracle bug 34157436.
Parent topic: Known Issues When Deploying Oracle Database Appliance
Error in creating an Oracle ASM Database after patching
After patching a multi-user access enabled appliance to Oracle Database Appliance release, an error may be encountered when creating an Oracle Database on Oracle ASM storage.
odaadmin
after patching a
multi-user access enabled appliance, that was initially provisioned
in Oracle Database Appliance release 19.13 with
isRoleSeparated=false
and two operating
system groups, fails. The following error message may be
displayed:[FATAL] [DBT-05801] THERE ARE NO ASM DISK GROUPS DETECTED.
Hardware Models
All Oracle Database Appliance hardware models
Workaround
Follow these steps:
The user odaadmin
must be added to the operating system
group corresponding to the groupRole=dba
. This is a
one-time activity that must be performed manually before
re-attempting to create an Oracle ASM database.
This issue is tracked with Oracle bug 34126894.
Parent topic: Known Issues When Deploying Oracle Database Appliance
Error in creating two DB systems
When creating two DB systems concurrently in two different Oracle ASM disk groups, an error is encountered.
CRS-2672: Attempting to start 'vm_name.kvm' on 'oda_server'
CRS-5017: The resource action "vm_name.kvm start" encountered the following
error:
CRS-29200: The libvirt virtualization library encountered the following
error:
Timed out during operation: cannot acquire state change lock (held by
monitor=remoteDispatchDomainCreate)
. For details refer to "(:CLSN00107:)" in
"/u01/app/grid/diag/crs/<oda_server>/crs/trace/crsd_orarootagent_root.trc".
CRS-2674: Start of 'vm_name.kvm' on 'oda_server' failed
CRS-2679: Attempting to clean 'vm_name.kvm' on 'oda_server'
CRS-2681: Clean of 'vm_name.kvm' on 'oda_server' succeeded
CRS-4000: Command Start failed, or completed with errors.
Hardware Models
All Oracle Database Appliance hardware models
Workaround
Do not create two DB systems concurrently. Instead, complete the creation of one DB system and then create the other.
This issue is tracked with Oracle bug 33275630.
Parent topic: Known Issues When Deploying Oracle Database Appliance
Error in reprovisioning DB system
When reprovisioning a DB system on Oracle Database Appliance with the same name as the DB system that existed earlier and was deleted, an error may be encountered.
Hardware Models
All Oracle Database Appliance hardware models
Workaround
Delete all non-OMF paths created with the earlier DB system before reprovisioning a DB system.
This issue is tracked with Oracle bug 33829611.
Parent topic: Known Issues When Deploying Oracle Database Appliance
Error in creating database
When creating a database on Oracle Database Appliance, an error may be encountered.
db_1
). The
following error message may be
displayed:DCS-10001:Internal error encountered: Failed to copy password file for database.
Hardware Models
All Oracle Database Appliance hardware models
Workaround
Do not use underscore in the database name.
This issue is tracked with Oracle bug 33816343.
Parent topic: Known Issues When Deploying Oracle Database Appliance
Error in creating DB system
When creating a DB system on Oracle Database Appliance, an error may be encountered.
odacli create-dbsystem
command, the following error message may be
displayed:DCS-10001:Internal error encountered: ASM network is not online in all nodes
Hardware Models
All Oracle Database Appliance hardware models
Workaround
- Manually bring the offline resources
online:
crsctl start res -all
- Run the
odacli create-dbsystem
command.
This issue is tracked with Oracle bug 33784937.
Parent topic: Known Issues When Deploying Oracle Database Appliance
Error in recovering a TDE-enabled database
When recovering a TDE-enabled Oracle RAC One Node database from the remote node, after the database was shut down, an error may be encountered.
When attempting to start the TDE-enabled Oracle RAC One Node
database from the remote node, that is, the node other than node mentioned
in the dbTargetNodeNumber
in the database object, then the
following error message may be displayed:
DCS-10001:Internal error encountered: DCS-10001:Internal error encountered:
Missing arguments : required sqlplus connection information is not provided..
Hardware Models
All Oracle Database Appliance hardware models
Workaround
Run the odacli recover-database
command from the
node mentioned in the dbTargetNodeNumber
in the database
object.
This issue is tracked with Oracle bug 33851593.
Parent topic: Known Issues When Deploying Oracle Database Appliance
Error in recovering a database
When recovering a database on Oracle Database Appliance, an error is encountered.
odacli recover-database
on a Standard Edition High Availability database, the following error message is
displayed:DCS-10001:Internal error encountered: Unable to get valid database node number to post recovery.
Hardware Models
All Oracle Database Appliance high-availability hardware models
Workaround
srvctl config database -db db_name | grep “Configured nodes” | awk
‘{print $3}’, whose output is nodeX,nodeY
srvctl modify database -db db_name -node nodeX
odacli recover-database
srvctl stop database -db db_name
srvctl modify database -db db_name -node nodeX,nodeY
srvctl start database -db db_name
This issue is tracked with Oracle bug 32928688.
Parent topic: Known Issues When Deploying Oracle Database Appliance
Error in adding JBOD
When you add a second JBOD to your Oracle Database Appliance deployment on which a DB system is running, an error is encountered.
ORA-15333: disk is not visible on client instance
Hardware Models
All Oracle Database Appliance hardware models bare metal and dbsystem
Workaround
Shut down dbsystem before adding the second JBOD.systemctl restart initdcsagent
This issue is tracked with Oracle bug 32586762.
Parent topic: Known Issues When Deploying Oracle Database Appliance
Error in provisioning appliance after running cleanup.pl
Errors encountered in provisioning applince after running
cleanup.pl
.
After running cleanup.pl
, provisioning the appliance fails because
of missing Oracle Grid Infrastructure image (IMGGI191100). The following error
message is displayed:
DCS-10042:User oda-cliadmin cannot be authorized.
Hardware Models
All Oracle Database Appliance hardware models for bare metal deployments
Workaround
After running cleanup.pl, and before provisioning the appliance, update the repository as follows:
# odacli update-repository -f /**gi**
This issue is tracked with Oracle bug 32707387.
Parent topic: Known Issues When Deploying Oracle Database Appliance
Error in updating a database
When updating a database on Oracle Database Appliance, an error is encountered.
odacli update-dbhome
, the
following error message is
displayed:PRGO-1069 :Internal error [# rhpmovedb.pl-isPatchUpg-1 #]..
To confirm that the MMON process occupies the lock, connect to the target database which failed to patch, and run the command:
SELECT s.sid, p.spid, s.machine, s.program FROM v$session s, v$process p
WHERE s.paddr = p.addr and s.sid = (
SELECT sid from v$lock WHERE id1= (
SELECT lockid FROM dbms_lock_allocated WHERE name = 'ORA$QP_CONTROL_LOCK'
));
If
in the displayed result, s.program in the output is similar to to the format
oracle_user@host_box_name (MMON)
,
then the error is caused by the MMON process. Run the workaround to address
this issue.
Hardware Models
All Oracle Database Appliance high-availability hardware models
Workaround
- Stop the MMON
process:
# ps -ef | grep MMON root 71220 70691 0 21:25 pts/0 00:00:00 grep --color=auto MMON
Locate the process ID from step (1) and stop it:# kill -9 71220
- Manually run datapatch on target database:
- Locate the database home where the target database is
running:
odacli describe-database -in db_name
- Locate the database home
location:
odacli describe-dbhome -i DbHomeID_found_in_step_a
- On the running node of the target
database:
[root@node1 ~]# sudo su - oracle Last login: Thu Jun 3 21:24:45 UTC 2021 [oracle@node1 ~]$ . oraenv ORACLE_SID = [oracle] ? db_instance_name ORACLE_HOME = [/home/oracle] ? dbHome_location
- If the target database is a non-CDB database, then run
the
following:
$ORACLE_HOME/OPatch/datapatch
- If the target database is a CDB database, then run the
following to find the PDB
list:
select name from v$containers where open_mode="READ WRITE";
- Exit SQL*Plus and run the
following:
$ORACLE_HOME/OPatch/datapatch -pdbs pdb_names_gathered_by_the_SQL_statement_in_step_e_separated_by_comma
- Locate the database home where the target database is
running:
This issue is tracked with Oracle bug 32827353.
Parent topic: Known Issues When Deploying Oracle Database Appliance
Error in running tfactl diagcollect command on remote node
When running the tfactl diagcollect
command on Oracle
Database Appliance, an error is encountered.
Hardware Models
All Oracle Database Appliance hardware models KVM and bare metal systems
Workaround
- Run the following command on each node so that Oracle Trace File
Analyzer generates new certificates and distributes to the other
node:
tfactl syncnodes -remove -local
- Connect using SSH with
root
credentials on one node and run the following.tfactl syncnodes
This issue is tracked with Oracle bug 32921859.
Parent topic: Known Issues When Deploying Oracle Database Appliance
Error when upgrading database from 11.2.0.4 to 12.1 or 12.2
When upgrading databases from 11.2.0.4 to 12.1 or 12.2, an error is encountered.
UpgradeResults.html
file, when upgrading database from 11.2.0.4 to 12.1
or 12.2:
Database is using a newer time zone file version than the Oracle home
Hardware Models
All Oracle Database Appliance bare metal deployments
Workaround
- Refer to the Database Upgrade Guide for manual steps for fixing the time zone.
- After manually completing the database upgrade, run the following command to update
DCS
metadata:
/opt/oracle/dcs/bin/odacli update-registry update-registry -n db -f
This issue is tracked with Oracle bug 31125985.
Parent topic: Known Issues When Deploying Oracle Database Appliance
Error when upgrading 12.1 single-instance database
When upgrading 12.1 single-instance database, a job failure error is encountered.
Hardware Models
All Oracle Database Appliance hardware models bare metal deployments
Workaround
- Before upgrading the 12.1 single-instance database, run the following PL/SQL
command to change the
local_listener
to an empty string:ALTER SYSTEM SET LOCAL_LISTENER='';
- After upgrading the 12.1 single-instance database successfully, run the
following PL/SQL command to change the
local_listener
to the desired value:ALTER SYSTEM SET LOCAL_LISTENER='-oracle-none-';
This issue is tracked with Oracle bugs 31202775 and 31214657.
Parent topic: Known Issues When Deploying Oracle Database Appliance
Failure in creating RECO disk group during provisioning
When provisioning Oracle Database Appliance X8-2-HA with High Performance configuration containing default storage and expansion shelf, creation of RECO disk group fails.
Hardware Models
All Oracle Database Appliance X8-2-HA with High Performance configuration
Workaround
- Power off storage expansion shelf.
- Reboot both nodes.
- Proceed with provisioning the default storage shelf (first JBOD).
- After the system is successfully provisioned
with default storage shelf (first JBOD), check
that
oakd
is running on both nodes in foreground mode.# ps -aef | grep oakd
- Check that all first JBOD disks have the status
online, good in
oakd
, and CACHED in Oracle ASM. - Power on the storage expansion shelf (second JBOD), wait for a few minutes for the operating system and other subsystems to recognize it.
- Run the following command from the master node
to add the storage expansion shelf disks (two JBOD
setup) to
oakd
and Oracle ASM.#odaadmcli show ismaster OAKD is in Master Mode # odaadmcli expand storage -ndisk 24 -enclosure 1 Skipping precheck for enclosure '1'... Check the progress of expansion of storage by executing 'odaadmcli show disk' Waiting for expansion to finish ... #
- Check that the storage expansion shelf disks
(two JBOD setup) are added to
oakd
and Oracle ASM.
Replace odaadmcli
with
oakcli
commands on Oracle
Database Appliance Virtualized Platform in the
procedure.
For more information, see the chapter Managing Storage in the Oracle Database Appliance X8-2 Deployment Guide.
This issue is tracked with Oracle bug 30839054.
Parent topic: Known Issues When Deploying Oracle Database Appliance
Simultaneous creation of two Oracle ACFS Databases fails
If you try to create two Oracle ACFS databases on a system where there is no database or database storage already created, then database creation fails for one of the databases with an error.
DCS-10001:Internal error encountered: Fail to run command Failed to create
volume.
Hardware Models
All Oracle Database Appliance bare metal deployments
Workaround
Manually delete the DATA volume (and REDO volume, in case of Oracle Database Appliance X8-2) from the system.
su - GRID_USER
export ORACLE_SID=+ASM1(in case of first node) /+ASM2(in case of second
node);
export ORACLE_HOME=GRID_HOME;
GRID_HOME/bin/asmcmd --nocp voldelete -G Data datdbname
su - GRID_USER
export ORACLE_SID=+ASM1(in case of first node) /+ASM2(in case of second
node);
export ORACLE_HOME=GRID_HOME;
GRID_HOME/bin/asmcmd --nocp voldelete -G Reco rdodbname
su - GRID_USER
export ORACLE_SID=+ASM1(in case of first node) /+ASM2(in case of second
node);
export ORACLE_HOME=GRID_HOME;
GRID_HOME/bin/asmcmd --nocp voldelete -G Flash datdbname (if volume exists in FLASH disk group)
GRID_HOME/bin/asmcmd --nocp voldelete -G data datdbname (if volume exists in DATA disk group)
su - GRID_USER
export ORACLE_SID=+ASM1(in case of first node) /+ASM2(in case of second
node);
export ORACLE_HOME=GRID_HOME;
GRID_HOME/bin/asmcmd --nocp voldelete -G Flash rdodbname
This issue is tracked with Oracle bug 30750497.
Parent topic: Known Issues When Deploying Oracle Database Appliance
Error encountered after running cleanup.pl
Errors encountered in running odacli
commands after running cleanup.pl
.
After running cleanup.pl
, when you try to use odacli
commands, the following error is encountered:
DCS-10042:User oda-cliadmin cannot be authorized.
Hardware Models
All Oracle Database Appliance hardware models for bare metal deployments
Workaround
Run the following commands to set up the credentials for the user oda-cliadmin
on the agent wallet:
# rm -rf /opt/oracle/dcs/conf/.authconfig
# /opt/oracle/dcs/bin/setupAgentAuth.sh
This issue is tracked with Oracle bug 29038717.
Parent topic: Known Issues When Deploying Oracle Database Appliance
Errors in clone database operation
Clone database operation fails due to errors.
If the source database is single-instance or Oracle RAC One Node, or running on the remote node, the clone database operation fails, because the paths are not created correctly in the control file.
Clone database operation may also fail with errors if the source database creation time stamp is too close to the clone operation (at least within 60 minutes).
Hardware Models
All Oracle Database Appliance high-availability hardware models for bare metal deployments
Workaround
Create the clone database from the source database instance that is running on the same node from which the clone database creation is triggered.
SQL> alter system checkpoint;
This issue is tracked with Oracle bugs 29002563, 29002004, 29001906, 29001855, 29001631, 28995153, 28986643, 30309971, and 30228362.
Parent topic: Known Issues When Deploying Oracle Database Appliance
Clone database operation fails
For Oracle Database release 12.1 databases, the database clone creation may fail because the default compatible version from Oracle binaries was set to 12.0.0.0.0
Hardware Models
All Oracle Database Appliance high-availability hardware models for bare metal deployments
Workaround
- Change the parameter
value.
SQL> ALTER SYSTEM SET COMPATIBLE = '12.1.0.2.0' SCOPE=SPFILE;
- Shut down the database.
SQL> SHUTDOWN IMMEDIATE
- Start the database.
SQL> Startup
- Verify the parameter for the new
value.
SQL> SELECT name, value, description FROM v$parameter WHERE name ='compatible';
This issue is tracked with Oracle bug 30309914.
Parent topic: Known Issues When Deploying Oracle Database Appliance
Known Issues When Managing Oracle Database Appliance
Understand the known issues when managing or administering Oracle Database Appliance.
- Error in back up of database
When backing up a database on Oracle Database Appliance, an error is encountered. - Error in configuring Oracle Data Guard
When running the commandodacli configure-dataguard
on Oracle Database Appliance, an error may be encountered. - Error in automatic back up of database
When patching Oracle Database Appliance, there may be an error in automatic backup of database. - OpenSSH command vulnerability
OpenSSH command vulnerability issue detected in Qualys and Nessus scans. - AHF permissions error
When running the OERR tool in the AHF_HOME on Oracle Database Appliance, an error is encountered. - Error in cleaning up a deployment
When cleaning up a Oracle Database Appliance, an error is encountered. - Error in TDE wallet management
When changing the TDE wallet password or rekeying the TDE wallet of a database which hasTDE Wallet Management
set to the valueEXTERNAL
, an error is encountered. - Error in display of file log path
File log paths are not displayed correctly on the console but all the logs that were generated for a job have actually logged the correct paths. - Error in configuring Oracle Data Guard
When running the commandodacli configure-dataguard
on Oracle Database Appliance, an error may be encountered. - Error in reinstating on Oracle Data Guard
When running the commandodacli reinstate-dataguard
on Oracle Database Appliance, an error is encountered. - Error in configuring Oracle Data Guard
- Error in viewing Oracle Data Guard status
When viewing Oracle Data Guard status on Oracle Database Appliance, an error is encountered. - Error in reinstate operation on Oracle Data Guard
When running the commandodacli reinstate-dataguard
on Oracle Data Guard an error is encountered. - Error in running concurrent database or database home creation jobs
When running concurrent database or database home creation jobs, an error is encountered. - Error in the enable apply process after upgrading databases
When running the enable apply process after upgrading databases in an Oracle Data Guard deployment, an error is encountered. - Error in creating Oracle Data Guard status
When configuring Oracle Active Data Guard on Oracle Database Appliance, an error is encountered. - Error in restoring a database
When restoring a database on Oracle Database Appliance, if the DB Home ID is provided in the commandodacli irestore-database
, then an error may be encountered. - Error in registering a database
When restoring a database on Oracle Database Appliance, if the NLS setting on the standby database is not America/American, then an error may be encountered. - Error in Reinstating Oracle Data Guard
When reinstating Oracle Data Guard on Oracle Database Appliance, an error is encountered. - Failure in Reinstating Oracle Data Guard
When reinstating Oracle Data Guard on Oracle Database Appliance, an error is encountered. - Error in updating Role after Oracle Data Guard operations
When performing operations with Oracle Data Guard on Oracle Database Appliance, an error is encountered in updating the Role. - Error when recovering a single-instance database
When recovering a single-instance database, an error is encountered. - Inconsistency in ORAchk summary and details report page
ORAChk report summary on the Browser User Interface may show different counts of Critical, Failed, and Warning issues than the report detail page. - Missing DATA, RECO, and REDO entries when dbstorage is rediscovered
Running theodacli update-registry
command with-n all --force
or-n dbstorage --force
option can result in metadata corruption. - The odaeraser tool does not work if oakd is running in non-cluster mode
After cleaning up the deployment, the Secure Eraser tool does not work if oakd is running in non-cluster mode. - Unrecognized Token Messages Appear in /var/log/messages
After updating Oracle Database Appliance, unrecognized token messages appear in/var/log/messages
.
Error in back up of database
When backing up a database on Oracle Database Appliance, an error is encountered.
odacli
create-backup
on new primary database fails with the following
message:DCS-10001:Internal error encountered: Unable to get the
rman command status commandid:xxx
output:STATUS
-------------------------
[COMPLETED WITH WARNINGS] error:.
Hardware Models
All Oracle Database Appliance hardware models
Workaround
- On the new primary database, connect to RMAN as
oracle
and edit the archivelog deletion policy.rman target / RMAN> CONFIGURE ARCHIVELOG DELETION POLICY TO BACKED UP 1 TIMES TO 'SBT_TAPE';
- On the new primary database, as the
root
user, take a backup:odacli create-backup -in db_name -bt backup_type
This issue is tracked with Oracle bug 33181168.
Parent topic: Known Issues When Managing Oracle Database Appliance
Error in configuring Oracle Data Guard
When running the command odacli configure-dataguard
on
Oracle Database Appliance, an error may be encountered.
odacli configure-dataguard
on
Oracle Database Appliance, the following error message may be displayed at
CONFIGUREDG - DCS-10001: UNABLE TO CONFIGURE BROKER DGMGRL> SHOW
CONFIGURATION;
:ORA-16783: cannot resolve gap for database tgtpodpgtb
Hardware Models
All Oracle Database Appliance hardware models
Workaround
- Disable the scheduled auto backup of primary database with the
command:
odacli update-schedule
- Restore archive log of the primary
database.
odacli restore-archivelog
- Configure Oracle Data Guard with the command
odacli configure-dataguard
.
This issue is tracked with Oracle bug 34008520.
Parent topic: Known Issues When Managing Oracle Database Appliance
Error in automatic back up of database
When patching Oracle Database Appliance, there may be an error in automatic backup of database.
DCS-10001:Internal error encountered: 1.
Hardware Models
All Oracle Database Appliance hardware models
Workaround
After the appliance is successfully patched, the automatic database backup processes complete successfully.This issue is tracked with Oracle bug 33699091.
Parent topic: Known Issues When Managing Oracle Database Appliance
OpenSSH command vulnerability
OpenSSH command vulnerability issue detected in Qualys and Nessus scans.
OPENSSH COMMAND INJECTION VULNERABILITY
. Refer to
CVE-2020-15778 for details.
Hardware Models
All Oracle Database Appliance hardware models
Workaround
None.
This issue is tracked with Oracle bug 33217970.
Parent topic: Known Issues When Managing Oracle Database Appliance
AHF permissions error
When running the OERR tool in the AHF_HOME on Oracle Database Appliance, an error is encountered.
odacli
create-backup
on new primary database fails with the following
message:cd /opt/oracle/dcs/oracle.ahf/bin
../oerr
-bash: ./oerr: Permission denied
Hardware Models
All Oracle Database Appliance hardware models
Workaround
sh
, as
follows:cd /opt/oracle/dcs/oracle.ahf/bin
sh oerr
Use AHF XXXX format... Exiting
This issue is tracked with Oracle bug 33293560.
Parent topic: Known Issues When Managing Oracle Database Appliance
Error in cleaning up a deployment
When cleaning up a Oracle Database Appliance, an error is encountered.
Hardware Models
All Oracle Database Appliance hardware models with DB systems
Workaround
- Stop the NFS service on both
nodes:
service nfs stop
- Clean up the bare metal system. See the Oracle Database Appliance Deployment and User's Guide for your hardware model for the steps.
This issue is tracked with Oracle bug 33289742.
Parent topic: Known Issues When Managing Oracle Database Appliance
Error in TDE wallet management
When changing the TDE wallet password or rekeying the TDE wallet of a
database which has TDE Wallet Management
set to the value
EXTERNAL
, an error is encountered.
DCS-10089:Database DB_NAME is in an invalid state 'NOT_RUNNING'.Database DB_NAME must be running
Hardware Models
All Oracle Database Appliance hardware models
Workaround
NONE. The operations such as changing the TDE wallet password or
rekeying the TDE wallet is not supported on a database which has TDE
Wallet Management
set to the value
EXTERNAL
.
This issue is tracked with Oracle bug 33278653.
Parent topic: Known Issues When Managing Oracle Database Appliance
Error in display of file log path
File log paths are not displayed correctly on the console but all the logs that were generated for a job have actually logged the correct paths.
Hardware Models
All Oracle Database Appliance hardware models with virtualized platform
Workaround
None.
This issue is tracked with Oracle bug 33580574.
Parent topic: Known Issues When Managing Oracle Database Appliance
Error in configuring Oracle Data Guard
When running the command odacli configure-dataguard
on
Oracle Database Appliance, an error may be encountered.
odacli configure-dataguard
on
Oracle Database Appliance, the following error message may be displayed at step
Restore missing archivelog (Primary
site)
:DCS-10114:Failed to acquire exclusive access
Hardware Models
All Oracle Database Appliance hardware models
Workaround
- Before running the command
odacli configure-dataguard
, disable auto-backup schedules for the primary database and verify that the existing backup jobs are completed.- Check the database backup schedule for the primary
database:
odacli list-schedules
- Disable the backup schedules for database and archive logs of the
primary
database:
odacli update-schedule -i schedule_id -d
- Check the database backup schedule for the primary
database:
- Run the command
odacli configure-dataguard
. - After the command
odacli configure-dataguard
completes successfully, reenable auto backup for the primary database, if desired.odacli update-schedule -i schedule_id -e
This issue is tracked with Oracle bug 33724368.
Parent topic: Known Issues When Managing Oracle Database Appliance
Error in reinstating on Oracle Data Guard
When running the command odacli reinstate-dataguard
on
Oracle Database Appliance, an error is encountered.
DCS-10001:Internal error encountered: Unable to reinstate Dg.
Hardware Models
All Oracle Database Appliance hardware models
Workaround
Manually flashback old primary database.- On the new primary machine, get the
standby_became_primary_scn
:SQL> select standby_became_primary_scn from v$database; STANDBY_BECAME_PRIMARY_SCN -------------------------- 4370820
- On the old primary database, as
oracle
user, run the following.rman target / RMAN> set decryption identified by 'password' RMAN> FLASHBACK DATABASE TO SCN STANDBY_BECAME_PRIMARY_SCN;
- On the new primary database, run the
odacli reinstate-dataguard
command.
This issue is tracked with Oracle bug 33190261.
Parent topic: Known Issues When Managing Oracle Database Appliance
Error in configuring Oracle Data Guard
Enable redo transport and
apply
:Warning: ORA-16629: database reports a different protection level from the protection mode standbydb - Physical standby database (disabled)
Hardware Models
All Oracle Database Appliance hardware models
Workaround
DGMGRL> Enable database tgtptdcnvo
Enabled.
This issue is tracked with Oracle bug 33749492.
Parent topic: Known Issues When Managing Oracle Database Appliance
Error in viewing Oracle Data Guard status
When viewing Oracle Data Guard status on Oracle Database Appliance, an error is encountered.
Check if DataGuard config
is updated
. Oracle Data Guard operations, though, are
successful.
Hardware Models
All Oracle Database Appliance high-availability systems
Workaround
Use DGMGRL
to verify Oracle Data Guard status.
This issue is tracked with Oracle bug 33411769.
Parent topic: Known Issues When Managing Oracle Database Appliance
Error in reinstate operation on Oracle Data Guard
When running the command odacli reinstate-dataguard
on
Oracle Data Guard an error is encountered.
dcs-agent.log
:DCS-10001:Internal error encountered: Unable to reinstate Dg." and can
further find this error "ORA-12514: TNS:listener does not currently know of
service requested
Hardware Models
All Oracle Database Appliance hardware models
Workaround
Ensure that the database you are reinstating is started in MOUNT mode.
srvctl start database -d db-unique-name -o mount
After the command completes successfully, run the command odacli
reinstate-dataguard
job. If the database is already in MOUNT mode, this
can be an temporary error. Check the Data Guard status again a few minutes later
with odacli describe-dataguardstatus
or odacli
list-dataguardstatus
, or check with DGMGRL> SHOW
CONFIGURATION;
to see if the reinstatement is successful.
This issue is tracked with Oracle bug 32367676.
Parent topic: Known Issues When Managing Oracle Database Appliance
Error in running concurrent database or database home creation jobs
When running concurrent database or database home creation jobs, an error is encountered.
Hardware Models
All Oracle Database Appliance hardware models
Workaround
Do not run concurrent database or database home creation job.This issue is tracked with Oracle bug 32376885.
Parent topic: Known Issues When Managing Oracle Database Appliance
Error in the enable apply process after upgrading databases
When running the enable apply process after upgrading databases in an Oracle Data Guard deployment, an error is encountered.
Error: ORA-16664: unable to receive the result from a member
Hardware Models
All Oracle Database Appliance hardware models
Workaround
- Restart standby database in upgrade mode:
srvctl stop database -d <db_unique_name> Run PL/SQL command: STARTUP UPGRADE;
- Continue the enable apply process and wait for log apply process to refresh.
- After some time, check the Data Guard status with the DGMGRL
command:
SHOW CONFIGURATION;
This issue is tracked with Oracle bug 32864100.
Parent topic: Known Issues When Managing Oracle Database Appliance
Error in creating Oracle Data Guard status
When configuring Oracle Active Data Guard on Oracle Database Appliance, an error is encountered.
odacli
configure-dataguard
command fails at step
NewDgconfig
with the following error on the standby
system:ORA-16665: TIME OUT WAITING FOR THE RESULT FROM A MEMBER
Verify the status of the job with the odacli
list-jobs
command.
Hardware Models
All Oracle Database Appliance hardware models with Oracle Data Guard configuration
Workaround
Follow these steps:
- On the standby system, run the following:
export DEMODE=true; odacli create-dataguardstatus -i dbid -n dataguardstatus_id_on_primary -r configdg.json export DEMODE=false; configdg.json example
configdg.json
file for a single-node
system:{
"name": "test1_test7",
"protectionMode": "MAX_PERFORMANCE",
"replicationGroups": [
{
"sourceEndPoints": [
{
"endpointType": "PRIMARY",
"hostName": test_domain1",
"listenerPort": 1521,
"databaseUniqueName": "test1",
"serviceName": "test",
"sysPassword": "***",
"ipAddress": "test_IPaddress"
},
],
"targetEndPoints": [
{
"endpointType": "STANDBY",
"hostName": "test_domain2",
"listenerPort": 1521,
"databaseUniqueName": "test7",
"serviceName": "test",
"sysPassword": "***",
"ipAddress": "test_IPaddress3"
},
],
"transportType": "ASYNC"
}
]
}
This issue is tracked with Oracle bug 32719173.
Parent topic: Known Issues When Managing Oracle Database Appliance
Error in restoring a database
When restoring a database on Oracle Database Appliance, if the DB Home ID is
provided in the command odacli irestore-database
, then an error may be
encountered.
odacli irestore-database -r dbs2_check.json -n name2 -dh
3462a80c-0c6a-419b-82e1-c3944dedd892
Enter SYS user password:
Retype SYS user password:
DCS-10001:Internal error encountered: java.lang.NullPointerException.
Hardware Models
All Oracle Database Appliance hardware models
Workaround
- Unmount the NFS client
location.
umount NFS_client_location
- Add the
no_root_squash
option in the/etc/export
file against the NFS server location.nfs_server_locationIP_address_of_NFS_Client(rw,syn,no_root_squash)
- Restart the NFS server at the NFS server
machine.
/bin/systemctl restart nfs.service
- Remount the NFS
client.
mount -t nfs IP_address_of_NFS_server:NFS_server_location NFS_client_location
- Perform irestore of database from NFS backup.
- Unmount the NFS client
location.
umount NFS_client_location
- Remove
no_root_squash
option in the/etc/export
file against the NFS server location.nfs_server_location IP_address_of_NFS_Client(rw,sync)
- Perform steps 3 and step 4 again.
This issue is tracked with Oracle bug 34149711.
Parent topic: Known Issues When Managing Oracle Database Appliance
Error in registering a database
When restoring a database on Oracle Database Appliance, if the NLS setting on the standby database is not America/American, then an error may be encountered.
An error occurs when running the RMAN duplicate task. The RMAN log described in the error message may show RMAN-06136 and ORA-00907 errors.
Hardware Models
All Oracle Database Appliance hardware models
Workaround
None.
This issue is tracked with Oracle bug 32349703.
Parent topic: Known Issues When Managing Oracle Database Appliance
Error in Reinstating Oracle Data Guard
When reinstating Oracle Data Guard on Oracle Database Appliance, an error is encountered.
odacli reinstate-dataguard
command fails with
the following
error:Unable to reinstate Dg. Reinstate job was executed within 24hrs after failover job.
The dcs-agent.log file has the following error entry:
DGMGRL> Reinstating database "xxxx",
please wait...
Oracle Clusterware is restarting database "xxxx" ...
Connected to "xxxx"
Continuing to reinstate database "xxxx" ...
Error: ORA-16653: failed to reinstate database
Hardware Models
All Oracle Database Appliance hardware models with Oracle Data Guard configuration
Workaround
Follow these steps:
- On the primary machine, get the
standby_became_primary_scn:
SQL> select standby_became_primary_scn from v$database; STANDBY_BECAME_PRIMARY_SCN -------------------------- 3522449
- On the old primary database, flashback to this SCN with
RMAN with the backup encryption
password:
RMAN> set decryption identified by 'rman_backup_password' ; executing command: SET decryption RMAN> FLASHBACK DATABASE TO SCN 3522449 ; ... Finished flashback at 24-SEP-20 RMAN> exit
- On the new primary machine, run the
odacli reinstate-dataguard
command.
This issue is tracked with Oracle bug 31884506.
Parent topic: Known Issues When Managing Oracle Database Appliance
Failure in Reinstating Oracle Data Guard
When reinstating Oracle Data Guard on Oracle Database Appliance, an error is encountered.
odacli reinstate-dataguard
command fails with
the following
error:Message:
DCS-10001:Internal error encountered: Unable to reinstate Dg.
The dcs-agent.log file has the following error entry:
ORA-12514: TNS:listener does not currently know of service requested in connect descriptor
Hardware Models
All Oracle Database Appliance hardware models with Oracle Data Guard configuration
Workaround
Follow these steps:
- Make sure the database you are reinstating is started in
MOUNT mode. To start the database in MOUNT mode, run this
command:
srvctl start database -d db-unique-name -o mount
- After the above command runs successfully, run the
odacli reinstate-dataguard
command.
This issue is tracked with Oracle bug 32047967.
Parent topic: Known Issues When Managing Oracle Database Appliance
Error in updating Role after Oracle Data Guard operations
When performing operations with Oracle Data Guard on Oracle Database Appliance, an error is encountered in updating the Role.
odacli
describe-database
command is not updated after Oracle Data Guard
switchover, failover, and reinstate operations on Oracle Database
Appliance.
Hardware Models
All Oracle Database Appliance hardware models with Oracle Data Guard configuration
Workaround
Run odacli update-registry -n db --force/-f
to update the
database metadata. After the job completes, run the odacli
describe-database
command and verify that dbRole is updated.
This issue is tracked with Oracle bug 31378202.
Parent topic: Known Issues When Managing Oracle Database Appliance
Error when recovering a single-instance database
When recovering a single-instance database, an error is encountered.
DCS-10001:Internal error encountered: DCS-10001:Internal error encountered:
Missing arguments : required sqlplus connection information is not
provided
Hardware Models
All Oracle Database Appliance hardware models
Workaround
Perform recovery of the single-instance database on the node where the database is running.
This issue is tracked with Oracle bug 31399400.
Parent topic: Known Issues When Managing Oracle Database Appliance
Inconsistency in ORAchk summary and details report page
ORAChk report summary on the Browser User Interface may show different counts of Critical, Failed, and Warning issues than the report detail page.
Hardware Models
Oracle Database Appliance hardware models bare metal deployments
Workaround
Ignore counts of Critical, Failed, and Warning issues in the ORAchk report summary on the Browser User Interface. Check the report detail page.
This issue is tracked with Oracle bug 30676674.
Parent topic: Known Issues When Managing Oracle Database Appliance
Missing DATA, RECO, and REDO entries when dbstorage is rediscovered
Running the odacli update-registry
command with -n
all --force
or -n dbstorage --force
option can result in metadata corruption.
Hardware Models
All Oracle Database Appliance hardware models bare metal deployments
Workaround
Run the -all
option when all the databases created in the system
use OAKCLI in migrated systems. On other systems
that run on DCS stack, update all components other
than dbstorage individually, using the
odacli update-registry -n
component_name_to_be_updated_excluding_dbstorage
.
This issue is tracked with Oracle bug 30274477.
Parent topic: Known Issues When Managing Oracle Database Appliance
The odaeraser tool does not work if oakd is running in non-cluster mode
After cleaning up the deployment, the Secure Eraser tool does not work if oakd is running in non-cluster mode.
Hardware Models
All Oracle Database Appliance Hardware bare metal systems
Workaround
After cleanup of the deployment, oakd
is started in the non-cluster mode, and it cannot be stopped using "odaadmcli stop oak" command. In such a case, if the Secure Erase tool is run, then the odaeraser command fails.
Use the command odaadmcli shutdown oak
to stop oakd
.
This issue is tracked with Oracle bug 28547433.
Parent topic: Known Issues When Managing Oracle Database Appliance
Unrecognized Token Messages Appear in /var/log/messages
After updating Oracle Database Appliance, unrecognized token messages appear in /var/log/messages
.
Updating to Oracle Database Appliance 12.1.2.11.0 updates the Oracle VM Server version to 3.4.3. After updating, the following messages appear in /var/log/messages
:
Unrecognized token: "max_seq_redisc"
Unrecognized token: "rereg_on_guid_migr"
Unrecognized token: "aguid_inout_notice"
Unrecognized token: "sm_assign_guid_func"
Unrecognized token: "reports"
Unrecognized token: "per_module_logging"
Unrecognized token: "consolidate_ipv4_mask"
You can ignore the messages for these parameters, they do not impact the InfiniBand compliant Subnet Manager and Administration (opensm) functionality. However, Oracle recommends removing the parameters to avoid flooding /var/log/messages
.
Hardware Models
Oracle Database Appliance X6-2-HA and X5-2 with InfiniBand
Workaround
Perform the following to remove the parameters:
-
After patching, update the /
etc/opensm/opensm.conf
file in bare metal deployments and in Dom0 in virtualized platform environment to remove the parameters.cat /etc/opensm/opensm.conf | egrep -w 'max_seq_redisc|rereg_on_guid_migr|aguid_inout_notice|sm_assign_guid_func|repo rts|per_module_logging|consolidate_ipv4_mask' | grep -v ^# max_seq_redisc 0 rereg_on_guid_migr FALSE aguid_inout_notice FALSE sm_assign_guid_func uniq_count reports 2 per_module_logging FALSE consolidate_ipv4_mask 0xFFFFFFFF
-
Reboot. The messages will not appear after rebooting the node.
This issue is tracked with Oracle bug 25985258.
Parent topic: Known Issues When Managing Oracle Database Appliance