4 Known Issues with Oracle Database Appliance in This Release
The following are known issues deploying, updating, and managing Oracle Database Appliance in this release.
- Known Issues When Patching Oracle Database Appliance
Understand the known issues when patching Oracle Database Appliance to this release. - Known Issues When Deploying Oracle Database Appliance
Understand the known issues when provisioning or deploying Oracle Database Appliance. - Known Issues When Managing Oracle Database Appliance
Understand the known issues when managing or administering Oracle Database Appliance.
Known Issues When Patching Oracle Database Appliance
Understand the known issues when patching Oracle Database Appliance to this release.
- TFA not running after server or database patching
Oracle TFA does not run after server or database patching. - Error in patching Oracle Database Appliance server
When patching Oracle Database Appliance, an error is encountered. - Disk firmware not updated after patching
After patching Oracle Database Appliance, disk firmware is not updated on some Oracle Database Appliance hardware models. - Error in server patching
An error is encountered when patching the server. - Error in database patching
An error is encountered when patching the database. - Server status not set to Normal when patching
When patching Oracle Database Appliance, an error is encountered. - Error when patching to 12.1.0.2.190716 Bundle Patch
When patching Oracle Database release 12.1.0.2 to Oracle Database 12.1.0.2.190716 Bundle Patch, an error is encountered. - Patching of M.2 drives not supported
Patching of M.2 drives (local disks SSDSCKJB48 and SSDSCKJB480G7) is not supported. - Versions of some components not updated after cleaning up and reprovisioning Oracle Database Appliance
Oracle Auto Service Request (ASR), or Oracle TFA Collector, or Oracle ORAchk versions are not updated after cleaning up and reprovisioning Oracle Database Appliance.
TFA not running after server or database patching
Oracle TFA does not run after server or database patching.
TFA is shut down during patching of Oracle Database and Oracle Database Appliance.
Hardware Models
All Oracle Database Appliance bare metal deployments
Workaround
Run tfactl start
to start TFA manually.
This issue is tracked with Oracle bug 31091006.
Parent topic: Known Issues When Patching Oracle Database Appliance
Error in patching Oracle Database Appliance server
When patching Oracle Database Appliance, an error is encountered.
When patching the appliance, Oracle Grid
Infrastructure clone.pl
failed to run.
Hardware Models
All Oracle Database Appliance hardware models with custom grid user name which was migrated from OAKCLI to ODACLI stack in Oracle Database Appliance release 18.3
Workaround
- Remove the directory
/u01/app/19.0.0.0
on both nodes. - Create the directory
/u01/app/grid_user
on both nodes. - Set permissions to 755 for the directory created in step 2.
- Set owner as
grid_user
for the directory created in step 2. - Retry patching by running the
odacli update-server
command.For example, for grid user
tmpgrid
, the steps are:rm -rf /u01/app/19.0.0.0 mkdir /u01/app/tmpgrid chmod 755 /u01/app/tmpgrid chown tmpgrid /u01/app/tmpgrid odacli update-server -v 19.6.0.0
This issue is tracked with Oracle bug 31111872.
Parent topic: Known Issues When Patching Oracle Database Appliance
Disk firmware not updated after patching
After patching Oracle Database Appliance, disk firmware is not updated on some Oracle Database Appliance hardware models.
The odacli describe-component
command shows available
version for disks as 0112 but the odacli update-storage
and
odacli update-server
commands do not update the disk
firmware.
Hardware Models
All Oracle Database Appliance X7-2-HA hardware models
Workaround
None
This issue is tracked with Oracle bug 30841243.
Parent topic: Known Issues When Patching Oracle Database Appliance
Error in server patching
An error is encountered when patching the server.
odacli update-server -v
release_number
, the following error is encountered:
DCS-10001:Internal error encountered: patchmetadata for 19.6.0.0.0 missing
target version for GI.
Hardware Models
All Oracle Database Appliance hardware models
Workaround
- Change the file ownership temporarily to the appropriate
grid
user for theosdbagrp
binary in thegrid_home/bin
location. For example:$ chown -R grid:oinstall /u01/app/18.0.0.0/grid/bin/osdbagrp
- Run either the
update-registry -n gihome
or theupdate-registry -n system
command.
This issue is tracked with Oracle bug 31125258.
Parent topic: Known Issues When Patching Oracle Database Appliance
Error in database patching
An error is encountered when patching the database.
When running the command odacli update-dbhome -v
release_number
on database homes that have Standard Edition
High Availability enabled, an error is encountered.
Hardware Models
All Oracle Database Appliance hardware models
Workaround
- Find all databases running from the database home. For
example:
odacli list-databases|grep DB home resource ID
- Find the PDBs for each database:
#su oracle #export ORACLE_HOME=Database home location #export ORACLE_SID=Database SID #sqlplus "/as sysdba" SQL> SELECT NAME, OPEN_MODE FROM V$CONTAINERS WHERE OPEN_MODE='READ WRITE';
This query returns all PDB names including
CDB$ROOT
if the PDB is in "READ WRITE" mode. - Exit from SQL*Plus.
- Run datapatch:
#su oracle #export ORACLE_HOME=Database home location #export ORACLE_SID=Database SID #$ORACLE_HOME/OPatch/datapatch -pdbs "PDB name","PDB name"
- As
root
user, run theodacli update-dbhome
command again to correct the metadata entries.# odacli update-dbhome -i dbhome id -v 19.7.0.0.0
This issue is tracked with Oracle bug 31399885.
Parent topic: Known Issues When Patching Oracle Database Appliance
Server status not set to Normal when patching
When patching Oracle Database Appliance, an error is encountered.
When patching the appliance, the odacli
update-server
command fails with the
following error:
DCS-10001:Internal error encountered: Server upgrade state is not NORMAL node_name
Hardware Models
All Oracle Database Appliance hardware models
Workaround
-
Run the command:
Grid_home/bin/cluvfy stage -post crsinst -collect cluster -gi_upgrade -n all
-
Ignore the following two warnings:
Verifying OCR Integrity ...WARNING PRVG-6017 : OCR backup is located in the same disk group "+DATA" as OCR. Verifying Single Client Access Name (SCAN) ...WARNING RVG-11368 : A SCAN is recommended to resolve to "3" or more IP
-
Run the command again till the output displays only the two warnings above. The status of Oracle Custerware status should be
Normal
again. -
You can verify the status with the command:
Grid_home/bin/crsctl query crs activeversion -f
This issue is tracked with Oracle bug 30099090.
Parent topic: Known Issues When Patching Oracle Database Appliance
Error when patching to 12.1.0.2.190716 Bundle Patch
When patching Oracle Database release 12.1.0.2 to Oracle Database 12.1.0.2.190716 Bundle Patch, an error is encountered.
The ODACLI job displays the following error:
DCS-10001:Internal error encountered: Failed to run SQL script: datapatch script.
The data patch log contains the entry
"Prereq check failed, exiting without
installing any patches.
".
Hardware Models
All Oracle Database Appliance hardware models bare metal deployments
Workaround
Install the same patch again.
This issue is tracked with Oracle bugs 30026438 and 30155710.
Parent topic: Known Issues When Patching Oracle Database Appliance
Patching of M.2 drives not supported
Patching of M.2 drives (local disks SSDSCKJB48 and SSDSCKJB480G7) is not supported.
These drives are displayed when you run the odacli
describe-component
command. Patching of neither of the two known
versions 0112 and 0121 of the M.2 disk is supported. Patching the LSI controller
version 13.00.00.00 to version 16.00.01.00 is also not supported. However, on some
Oracle Database Appliance X8-2 models, the installed LSI controller version may be
16.00.01.00.
Hardware Models
Oracle Database Appliance bare metal deployments
Workaround
None
This issue is tracked with Oracle bug 30249232.
Parent topic: Known Issues When Patching Oracle Database Appliance
Versions of some components not updated after cleaning up and reprovisioning Oracle Database Appliance
Oracle Auto Service Request (ASR), or Oracle TFA Collector, or Oracle ORAchk versions are not updated after cleaning up and reprovisioning Oracle Database Appliance.
When cleaning up and reprovisioning Oracle Database Appliance with release 19.7, the Oracle Auto Service Request (ASR), or Oracle TFA Collector, or Oracle ORAchk RPMs may not be updated to release 19.7. The components are updated when you apply the patches for Oracle Database Appliance release 19.7.
Hardware Models
All Oracle Database Appliance deployments
Workaround
Update to the latest server patch for the release.
This issue is tracked with Oracle bugs 28933900 and 30187516.
Parent topic: Known Issues When Patching Oracle Database Appliance
Known Issues When Deploying Oracle Database Appliance
Understand the known issues when provisioning or deploying Oracle Database Appliance.
- Error when performing backup and recovery of Standard Edition High Availability Database
When performing backup and recovery of Standard Edition High Availability Database, an error is encountered. - NTP service not running after rebooting node
The Network Time Protocol daemon (ntpd) fails to start after rebooting the node. - Cannot create 11.2.0.4 and 12.1 Oracle ACFS databases with Oracle Flex redundancy
Creation of 11.2.0.4 and 12.1 Oracle ACFS databases with Oracle Flex redundancy fails. - Error in creating 11.2.0.4.200414 databases
Creation of 11.2.0.4.200414 Oracle ACFS database fails. - Error when creating 11.2.0.4 database
An error is encountered when creating 11.2.0.4 databases. - Error when creating or restoring 11.2.0.4 database
An error is encountered when creating or restoring 11.2.0.4 databases. - Error when upgrading database from 11.2.0.4 to 12.1 or 12.2
When upgrading databases from 11.2.0.4 to 12.1 or 12.2, an error is encountered. - Error when creating 19c single-instance database
When creating 19c single-instance database, an error is encountered. - Error when upgrading 12.1 single-instance database
When upgrading 12.1 single-instance database, a job failure error is encountered. - Failure in creating RECO disk group during provisioning
When provisioning Oracle Database Appliance X8-2-HA with High Performance configuration containing default storage and expansion shelf, creation of RECO disk group fails. - Simultaneous creation of two Oracle ACFS Databases fails
If you try to create two Oracle ACFS databases on a system where there is no database or database storage already created, then database creation fails for one of the databases with an error. - Database creation hangs when using a deleted database name for database creation
The accelerator volume for data is not created on flash storage, for database created during provisioning of appliance. - Error encountered after running cleanup.pl
Errors encountered in runningodacli
commands after runningcleanup.pl
. - Accelerator volume for data is not created on flash storage
The accelerator volume for data is not created on flash storage, for databases created during provisioning of appliance. - Errors in clone database operation
Clone database operation fails due to errors. - Clone database operation fails
For Oracle Database release 12.1 databases, the database clone creation may fail because the default compatible version from Oracle binaries was set to 12.0.0.0.0 - Database creation fails for odb-01s DSS databases
When attempting to create an DSS database with shape odb-01s, the job may fail with errors.
Error when performing backup and recovery of Standard Edition High Availability Database
When performing backup and recovery of Standard Edition High Availability Database, an error is encountered.
Associating a backup configuration to Standard Edition High Availability Database, and backup and recovery operations of Standard Edition High Availability Database fail with the following error:
DCS-10089:Database is in an invalid state 'NOT_RUNNING'. Database dbname must be running.
Hardware Models
All Oracle Database Appliance hardware models
Workaround
None.
This issue is tracked with Oracle bug 31173818.
Parent topic: Known Issues When Deploying Oracle Database Appliance
NTP service not running after rebooting node
The Network Time Protocol daemon (ntpd) fails to start after rebooting the node.
Hardware Models
All Oracle Database Appliance hardware models bare metal deployments
Workaround
Follow the instructions described in My Oracle Support Note 2422378.1.
This issue is tracked with Oracle bug 31399685.
Parent topic: Known Issues When Deploying Oracle Database Appliance
Cannot create 11.2.0.4 and 12.1 Oracle ACFS databases with Oracle Flex redundancy
Creation of 11.2.0.4 and 12.1 Oracle ACFS databases with Oracle Flex redundancy fails.
Hardware Models
All Oracle Database Appliance hardware deployments
Workaround
Optionally, create a 11.2.0.4 or 12.1 database home.
Create a 11.2.0.4 or 12.1 database based on an existing 11.2.0.4 or 12.1 database home.
This issue is tracked with Oracle bug 31016061.
Parent topic: Known Issues When Deploying Oracle Database Appliance
Error in creating 11.2.0.4.200414 databases
Creation of 11.2.0.4.200414 Oracle ACFS database fails.
Hardware Models
All Oracle Database Appliance hardware deployments
Workaround
Manually apply Oracle ACFS patch 31323577 on Oracle Grid Infrastructure home and then create the 11.2.0.4 Oracle ACFS Database.
This issue is tracked with Oracle bug 31321374.
Parent topic: Known Issues When Deploying Oracle Database Appliance
Error when creating 11.2.0.4 database
An error is encountered when creating 11.2.0.4 databases.
When you run the command odacli create-database
for
11.2.0.4 databases specifying the Oracle Database version as 18.10.0.0, the command
fails.
Hardware Models
All Oracle Database Appliance hardware models
Workaround
Run the command specifying a five digit Oracle Database version, for example, 18.10.0.0.200414.
This issue is tracked with Oracle bug 31328317.
Parent topic: Known Issues When Deploying Oracle Database Appliance
Error when creating or restoring 11.2.0.4 database
An error is encountered when creating or restoring 11.2.0.4 databases.
When you run the command odacli create-database
or
odacli irestore-database
for 11.2.0.4 databases, the command
fails to run at the Configuring DB Console step. This error may also occur when
creating 11.2.0.4 databases using the Browser User Interface.
Hardware Models
All Oracle Database Appliance hardware models
Workaround
Run the commands without enabling DB Console.
This issue is tracked with Oracle bug 31017360.
Parent topic: Known Issues When Deploying Oracle Database Appliance
Error when upgrading database from 11.2.0.4 to 12.1 or 12.2
When upgrading databases from 11.2.0.4 to 12.1 or 12.2, an error is encountered.
UpgradeResults.html
file, when upgrading database from 11.2.0.4 to 12.1
or 12.2:
Database is using a newer time zone file version than the Oracle home
Hardware Models
All Oracle Database Appliance bare metal deployments
Workaround
- Refer to the Database Upgrade Guide for manual steps for fixing the time zone.
- After manually completing the database upgrade, run the following command to update
DCS
metadata:
/opt/oracle/dcs/bin/odacli update-registry update-registry -n db -f
This issue is tracked with Oracle bug 31125985.
Parent topic: Known Issues When Deploying Oracle Database Appliance
Error when creating 19c single-instance database
When creating 19c single-instance database, an error is encountered.
When creating a 19c single-instance database with different dbName
and dbUniqueName
, the password file is stored in the local storage
instead of shared storage.
Hardware Models
All Oracle Database Appliance hardware models
Workaround
Use the same dbName
and dbUniqueName
when creating
a 19c single-instance database.
This issue is tracked with Oracle bug 31194087.
Parent topic: Known Issues When Deploying Oracle Database Appliance
Error when upgrading 12.1 single-instance database
When upgrading 12.1 single-instance database, a job failure error is encountered.
Hardware Models
All Oracle Database Appliance hardware models bare metal deployments
Workaround
- Before upgrading the 12.1 single-instance database, run the following PL/SQL
command to change the
local_listener
to an empty string:ALTER SYSTEM SET LOCAL_LISTENER='';
- After upgrading the 12.1 single-instance database successfully, run the
following PL/SQL command to change the
local_listener
to the desired value:ALTER SYSTEM SET LOCAL_LISTENER='-oracle-none-';
This issue is tracked with Oracle bugs 31202775, 31214657, 31210407, and 31178058.
Parent topic: Known Issues When Deploying Oracle Database Appliance
Failure in creating RECO disk group during provisioning
When provisioning Oracle Database Appliance X8-2-HA with High Performance configuration containing default storage and expansion shelf, creation of RECO disk group fails.
Hardware Models
All Oracle Database Appliance X8-2-HA with High Performance configuration
Workaround
- Power off storage expansion shelf.
- Reboot both nodes.
- Proceed with provisioning the default storage shelf (first JBOD).
- After the system is successfully provisioned
with default storage shelf (first JBOD), check
that
oakd
is running on both nodes in foreground mode.# ps -aef | grep oakd
- Check that all first JBOD disks have the status
online, good in
oakd
, and CACHED in Oracle ASM. - Power on the storage expansion shelf (second JBOD), wait for a few minutes for the operating system and other subsystems to recognize it.
- Run the following command from the master node
to add the storage expansion shelf disks (two JBOD
setup) to
oakd
and Oracle ASM.#odaadmcli show ismaster OAKD is in Master Mode # odaadmcli expand storage -ndisk 24 -enclosure 1 Skipping precheck for enclosure '1'... Check the progress of expansion of storage by executing 'odaadmcli show disk' Waiting for expansion to finish ... #
- Check that the storage expansion shelf disks
(two JBOD setup) are added to
oakd
and Oracle ASM.
Replace odaadmcli
with
oakcli
commands on Oracle
Database Appliance Virtualized Platform in the
procedure.
For more information, see the chapter Managing Storage in the Oracle Database Appliance X8-2 Deployment Guide.
This issue is tracked with Oracle bug 30839054.
Parent topic: Known Issues When Deploying Oracle Database Appliance
Simultaneous creation of two Oracle ACFS Databases fails
If you try to create two Oracle ACFS databases on a system where there is no database or database storage already created, then database creation fails for one of the databases with an error.
DCS-10001:Internal error encountered: Fail to run command Failed to create
volume.
Hardware Models
All Oracle Database Appliance bare metal deployments
Workaround
Manually delete the DATA volume (and REDO volume, in case of Oracle Database Appliance X8-2) from the system.
su - GRID_USER
export ORACLE_SID=+ASM1(in case of first node) /+ASM2(in case of second
node);
export ORACLE_HOME=GRID_HOME;
GRID_HOME/bin/asmcmd --nocp voldelete -G Data datdbname
su - GRID_USER
export ORACLE_SID=+ASM1(in case of first node) /+ASM2(in case of second
node);
export ORACLE_HOME=GRID_HOME;
GRID_HOME/bin/asmcmd --nocp voldelete -G Reco rdodbname
su - GRID_USER
export ORACLE_SID=+ASM1(in case of first node) /+ASM2(in case of second
node);
export ORACLE_HOME=GRID_HOME;
GRID_HOME/bin/asmcmd --nocp voldelete -G Flash datdbname (if volume exists in FLASH disk group)
GRID_HOME/bin/asmcmd --nocp voldelete -G data datdbname (if volume exists in DATA disk group)
su - GRID_USER
export ORACLE_SID=+ASM1(in case of first node) /+ASM2(in case of second
node);
export ORACLE_HOME=GRID_HOME;
GRID_HOME/bin/asmcmd --nocp voldelete -G Flash rdodbname
This issue is tracked with Oracle bug 30750497.
Parent topic: Known Issues When Deploying Oracle Database Appliance
Database creation hangs when using a deleted database name for database creation
The accelerator volume for data is not created on flash storage, for database created during provisioning of appliance.
If you delete a 11.2.0.4 database, and then create a new database with same name as the deleted database, database creation hangs while unlocking the DBSNMP user for the database.
Hardware Models
All Oracle Database Appliance high-availability environments
Workaround
Before creating the 11.2.0.4 database with the same name as the deleted database, delete the DBSNMP user, if the user exists.
For example, the following command creates a database testdb
with user DBSNMP
.
/u01/app/18.0.0.0/grid/bin/crsctl delete wallet -type CVUDB -name testdb -user DBSNMP
This issue is tracked with Oracle bug 28916487.
Parent topic: Known Issues When Deploying Oracle Database Appliance
Error encountered after running cleanup.pl
Errors encountered in running odacli
commands after running cleanup.pl
.
After running cleanup.pl
, when you try to use odacli
commands, the following error is encountered:
DCS-10042:User oda-cliadmin cannot be authorized.
Hardware Models
All Oracle Database Appliance hardware models for bare metal deployments
Workaround
Run the following commands to set up the credentials for the user oda-cliadmin
on the agent wallet:
# rm -rf /opt/oracle/dcs/conf/.authconfig
# /opt/oracle/dcs/bin/setupAgentAuth.sh
This issue is tracked with Oracle bug 29038717.
Parent topic: Known Issues When Deploying Oracle Database Appliance
Accelerator volume for data is not created on flash storage
The accelerator volume for data is not created on flash storage, for databases created during provisioning of appliance.
Hardware Models
Oracle Database Appliance high capacity environments with HDD disks
Workaround
Do not create the database when provisioning the appliance. This creates all required disk groups, including flash. After provisioning the appliance, create the database. The accelerator volume is then created.
This issue is tracked with Oracle bug 28836461.
Parent topic: Known Issues When Deploying Oracle Database Appliance
Errors in clone database operation
Clone database operation fails due to errors.
If the source database is single-instance or Oracle RAC One Node, or running on the remote node, the clone database operation fails, because the paths are not created correctly in the control file.
Clone database operation may also fail with errors if the source database creation time stamp is too close to the clone operation (at least within 60 minutes).
Hardware Models
All Oracle Database Appliance high-availability hardware models for bare metal deployments
Workaround
Create the clone database from the source database instance that is running on the same node from which the clone database creation is triggered.
SQL> alter system checkpoint;
This issue is tracked with Oracle bugs 29002563, 29002004, 29001906, 29001855, 29001631, 28995153, 28986643, 30309971, and 30228362.
Parent topic: Known Issues When Deploying Oracle Database Appliance
Clone database operation fails
For Oracle Database release 12.1 databases, the database clone creation may fail because the default compatible version from Oracle binaries was set to 12.0.0.0.0
Hardware Models
All Oracle Database Appliance high-availability hardware models for bare metal deployments
Workaround
- Change the parameter
value.
SQL> ALTER SYSTEM SET COMPATIBLE = '12.1.0.2.0' SCOPE=SPFILE;
- Shut down the database.
SQL> SHUTDOWN IMMEDIATE
- Start the database.
SQL> Startup
- Verify the parameter for the new
value.
SQL> SELECT name, value, description FROM v$parameter WHERE name ='compatible';
This issue is tracked with Oracle bug 30309914.
Parent topic: Known Issues When Deploying Oracle Database Appliance
Database creation fails for odb-01s DSS databases
When attempting to create an DSS database with shape odb-01s, the job may fail with errors.
CRS-2674: Start of 'ora.test.db' on 'example_node' failed
CRS-5017: The resource action "ora.test.db start" encountered the following
error:
ORA-03113: end-of-file on communication channel
Process ID: 0
Session ID: 0 Serial number: 0
. For details refer to "(:CLSN00107:)" in
"/u01/app/grid/diag/crs/example_node/crs/trace/crsd_oraagent_oracle.trc".
Hardware Models
Oracle Database Appliance X6-2-HA and X5-2
Workaround
There is no workaround. Select an alternate shape to create the database.
This issue is tracked with Oracle bug 27768012.
Parent topic: Known Issues When Deploying Oracle Database Appliance
Known Issues When Managing Oracle Database Appliance
Understand the known issues when managing or administering Oracle Database Appliance.
- Error when relocating database
When relocating a database having host name in upper case letters, an error is encountered. - Error in relocating a running database
When relocating a database, an error message saying the database is not running may be observed, even though the database is running. - Error when connecting to the database after relocation
When connecting to the database after relocation, an error is encountered. - Error when recovering a single-instance database
When recovering a single-instance database, an error is encountered. - Errors when running ORAchk or the odacli create-prepatchreport command
When you run ORAchk or theodacli create-prepatchreport
command, an error is encountered. - Database ID incorrectly displayed in odacli describe-database output
Database ID is incorrectly displayed in the output of the commandodacli describe-database
. - Error when rebooting the appliance
When rebooting Oracle Database Appliance, the user interactive screen is displayed. - Job history not erased after running cleanup.pl
After runningcleanup.pl
, job history is not erased. - Inconsistency in ORAchk summary and details report page
ORAChk report summary on the Browser User Interface may show different counts of Critical, Failed, and Warning issues than the report detail page. - Missing DATA, RECO, and REDO entries when dbstorage is rediscovered
Running theodacli update-registry
command with-n all --force
or-n dbstorage --force
option can result in metadata corruption. - The odaeraser tool does not work if oakd is running in non-cluster mode
After cleaning up the deployment, the Secure Eraser tool does not work if oakd is running in non-cluster mode. - Issues with the Web Console on Microsoft web browsers
Oracle Database Appliance Web Console has issues on Microsoft Edge and Microsoft Internet Explorer web browsers. - Disk space issues due to Zookeeper logs size
The Zookeeper log files,zookeeper.out
and/opt/zookeeper/log/zkMonitor.log
, are not rotated, when new logs are added. This can cause disk space issues. - Error after running the cleanup script
After running thecleanup.pl
script, the following error message appears:DCS-10001:Internal error encountered: Fail to start hand shake
. - Incorrect SGA and PGA values displayed
For online transaction processing (OLTP), In-Memory (IMDB), and decision support services (DSS) databases created with odb36 database shape, the PGA and SGA values are displayed incorrectly. - Unrecognized Token Messages Appear in /var/log/messages
After updating Oracle Database Appliance, unrecognized token messages appear in/var/log/messages
.
Error when relocating database
When relocating a database having host name in upper case letters, an error is encountered.
Hardware Models
All Oracle Database Appliance hardware models
Workaround
Specify the host name with lower case letters, or use the -g
option to specify target node number.
This issue is tracked with Oracle bug 31386630.
Parent topic: Known Issues When Managing Oracle Database Appliance
Error in relocating a running database
When relocating a database, an error message saying the database is not running may be observed, even though the database is running.
Hardware Models
All Oracle Database Appliance hardware models
Workaround
Download and install the patch from bug 31332777.
This issue is tracked with Oracle bug 31315150.
Parent topic: Known Issues When Managing Oracle Database Appliance
Error when connecting to the database after relocation
When connecting to the database after relocation, an error is encountered.
Hardware Models
All Oracle Database Appliance hardware models
Workaround
- Copy the password file from the current location to
/u02/app/oracle/oradata/sourcedbUniqueName/dbName/dbs
. - Change the password file owner and group to
oracle:oinstall
. - Modify the password file location using the
command:
srvctl modify database -db dbUniqueName -pwfile newPwFileLoc
This issue is tracked with Oracle bug 31317837.
Parent topic: Known Issues When Managing Oracle Database Appliance
Error when recovering a single-instance database
When recovering a single-instance database, an error is encountered.
DCS-10001:Internal error encountered: DCS-10001:Internal error encountered:
Missing arguments : required sqlplus connection information is not
provided
Hardware Models
All Oracle Database Appliance hardware models
Workaround
Perform recovery of the single-instance database on the node where the database is running.
This issue is tracked with Oracle bug 31399400.
Parent topic: Known Issues When Managing Oracle Database Appliance
Errors when running ORAchk or the odacli create-prepatchreport command
When you run ORAchk or the odacli create-prepatchreport
command, an error is encountered.
Table AUD$[FGA_LOG$] should use Automatic Segment Space Management
diagsnap or pstack are configured to collect first failure diagnostic
Initialization parameter RESOURCE_MANAGER_PLAN should be set.
One or more log archive destination and alternate log archive destination settings are not as recommended
Software home check failed
Hardware Models
Oracle Database Appliance hardware models bare metal deployments
Workaround
Ignore the error messages and continue the deployment.
This issue is tracked with Oracle bug 30931017.
Parent topic: Known Issues When Managing Oracle Database Appliance
Database ID incorrectly displayed in odacli describe-database output
Database ID is incorrectly displayed in the output of the command
odacli describe-database
.
The ID field in the output of the command odacli
describe-database
wrongly displays the databaseId instead of db object ID.
Hardware Models
All Oracle Database Appliance bare metal deployments
Workaround
Run the odacli list-databases
command to view the correct ID.
You can also view the correct ID details using the Browser User Interface.
This issue is tracked with Oracle bug 31121016.
Parent topic: Known Issues When Managing Oracle Database Appliance
Error when rebooting the appliance
When rebooting Oracle Database Appliance, the user interactive screen is displayed.
Hardware Models
Oracle Database Appliance X7-2-HA hardware models
Workaround
From the system console, select or highlight the kernel using the Up or Down arrow keys and then press Enter to continue with the reboot of the appliance.
This issue is tracked with Oracle bug 31196452.
Parent topic: Known Issues When Managing Oracle Database Appliance
Job history not erased after running cleanup.pl
After running cleanup.pl
, job history is not
erased.
After running cleanup.pl
, when you run
/opt/oracle/dcs/bin/odacli list-jobs
commands, the list is not
empty.
Hardware Models
All Oracle Database Appliance hardware models for bare metal deployments
Workaround
- Stop the DCS Agent by running the following commands on both nodes.
For Oracle Linux 6, run:
initctl stop initdcsagent
For Oracle Linux 7, run:
systemctl stop initdcsagent
- Run the cleanup script sequentially on both the nodes.
This issue is tracked with Oracle bug 30529709.
Parent topic: Known Issues When Managing Oracle Database Appliance
Inconsistency in ORAchk summary and details report page
ORAChk report summary on the Browser User Interface may show different counts of Critical, Failed, and Warning issues than the report detail page.
Hardware Models
Oracle Database Appliance hardware models bare metal deployments
Workaround
Ignore counts of Critical, Failed, and Warning issues in the ORAchk report summary on the Browser User Interface. Check the report detail page.
This issue is tracked with Oracle bug 30676674.
Parent topic: Known Issues When Managing Oracle Database Appliance
Missing DATA, RECO, and REDO entries when dbstorage is rediscovered
Running the odacli update-registry
command with -n
all --force
or -n dbstorage --force
option can result in metadata corruption.
Hardware Models
All Oracle Database Appliance hardware models bare metal deployments
Workaround
Run the -all
option when all the databases created in the system
use OAKCLI in migrated systems. On other systems
that run on DCS stack, update all components other
than dbstorage individually, using the
odacli update-registry -n
component_name_to_be_updated_excluding_dbstorage
.
This issue is tracked with Oracle bug 30274477.
Parent topic: Known Issues When Managing Oracle Database Appliance
The odaeraser tool does not work if oakd is running in non-cluster mode
After cleaning up the deployment, the Secure Eraser tool does not work if oakd is running in non-cluster mode.
Hardware Models
All Oracle Database Appliance Hardware bare metal systems
Workaround
After cleanup of the deployment, oakd
is started in the non-cluster mode, and it cannot be stopped using "odaadmcli stop oak" command. In such a case, if the Secure Erase tool is run, then the odaeraser command fails.
Use the command odaadmcli shutdown oak
to stop oakd
.
This issue is tracked with Oracle bug 28547433.
Parent topic: Known Issues When Managing Oracle Database Appliance
Issues with the Web Console on Microsoft web browsers
Oracle Database Appliance Web Console has issues on Microsoft Edge and Microsoft Internet Explorer web browsers.
- Oracle Database Appliance Web Console does not display correctly on Microsoft Edge and Microsoft Internet Explorer web browsers.
- Advanced Information for the appliance does not display on Microsoft Internet Explorer web browser.
- Job activity status does not refresh in the Web Console on Microsoft Internet Explorer web browser.
- After configuring the oda-admin password, the following error is
displayed:
Failed to change the default user (oda-admin) account password. Status Code: 500 DCS-10001: DCS-10001:Internal error encountered: User not authorized
Workaround: Close the Microsoft Internet Explorer browser session and open another browser session.
Models
All Oracle Database Appliance Hardware Models bare metal deployments
Workaround
To access the Web Console, use either Google Chrome or Firefox.
This issue is tracked with Oracle bugs 30077007, 30099089, and 29887027.
Parent topic: Known Issues When Managing Oracle Database Appliance
Disk space issues due to Zookeeper logs size
The Zookeeper log files, zookeeper.out
and /opt/zookeeper/log/zkMonitor.log
, are not rotated, when new logs are added. This can cause disk space issues.
Hardware Models
All Oracle Database Appliance hardware models for bare metal deployments
Workaround
Rotate the zookeeper log file manually, if the log file size increases, as follows:
-
Stop the DCS-agent service for zookeeper on both nodes.
initctl stop initdcsagent
-
Stop the zookeeper service on both nodes.
/opt/zookeeper/bin/zkServer.sh stop
-
Clean the zookeeper logs after taking the backup, by manually deleting the existing file or by following steps 4 to 10.
-
Set the
ZOO_LOG_DIR
as an environment variable to a different log directory, before starting the zookeeper server.export ZOO_LOG_DIR=/opt/zookeeper/log
-
Switch to
ROLLINGFILE
, to set the capability to roll.
Restart the zookeeper server, for the changes to take effect.export ZOO_LOG4J_PROP="INFO, ROLLINGFILE"
-
Set the following parameters in the
/opt/zookeeper/conf/log4j.properties
file, to limit the number of backup files, and the file sizes.zookeeper.log.dir=/opt/zookeeper/log zookeeper.log.file=zookeeper.out log4j.appender.ROLLINGFILE.MaxFileSize=10MB log4j.appender.ROLLINGFILE.MaxBackupIndex=10
-
Start zookeeper on both nodes.
/opt/zookeeper/bin/zkServer.sh start
-
Check the zookeeper status, and verify that zookeeper runs in
leader/follower/standalone
mode./opt/zookeeper/bin/zkServer.sh status ZooKeeper JMX enabled by default Using config: /opt/zookeeper/bin/../conf/zoo.cfg Mode: follower
-
Start the dcs agent on both nodes.
initctl start initdcsagent
-
Purge the zookeeper monitor log,
zkMonitor.log
, in the location/opt/zookeeper/log
. You do not have to stop the zookeeper service.
This issue is tracked with Oracle bug 29033812.
Parent topic: Known Issues When Managing Oracle Database Appliance
Error after running the cleanup script
After running the cleanup.pl
script, the following error message appears: DCS-10001:Internal error encountered: Fail to start hand shake
.
The error is caused when you run the following steps:
-
Run
cleanup.pl
on the first node (Node0). Wait until the cleanup script finishes, then reboot the node. -
Run
cleanup.pl
on the second node (Node1). Wait until the cleanup script finishes, then reboot the node. -
After both nodes are started, use the command-line interface to list the jobs on Node0. An internal error appears.
# odacli list-jobs DCS-10001:Internal error encountered: Fail to start hand shake to localhost:7070
Hardware Models
Oracle Database Appliance X7-2-HA
Workaround
-
Verify the zookeeper status on the both nodes before starting
dcsagent
:/opt/zookeeper/bin/zkServer.sh status
For a single-node environment, the status should be: leader, or follower, or standalone.
-
Restart the
dcsagent
on Node0 after running thecleanup.pl
script.# systemctl stop initdcsagent # systemctl start initdcsagent
This issue is tracked with Oracle bug 26996134.
Parent topic: Known Issues When Managing Oracle Database Appliance
Incorrect SGA and PGA values displayed
For online transaction processing (OLTP), In-Memory (IMDB), and decision support services (DSS) databases created with odb36 database shape, the PGA and SGA values are displayed incorrectly.
For OLTP databases created with odb36 shape, following are the issues:
-
sga_target
is set as 128 GB instead of 144 GB -
pga_aggregate_target
is set as 64 GB instead of 72 GB
For DSS databases created with with odb36 shape, following are the issues:
-
sga_target
is set as 64 GB instead of 72 GB -
pga_aggregate_target
is set as 128 GB instead of 144 GB
For IMDB databases created with Odb36 shape, following are the issues:
-
sga_target
is set as 128 GB instead of 144 GB -
pga_aggregate_target
is set as 64 GB instead of 72 GB -
inmmory_size
is set as 64 GB instead of 72 GB
Models
Oracle Database Appliance X7-2-HA, X7-2S, and X7-2M
Workaround
Reset the PGA and SGA sizes manually
This issue is tracked with Oracle bug 27036374.
Parent topic: Known Issues When Managing Oracle Database Appliance
Unrecognized Token Messages Appear in /var/log/messages
After updating Oracle Database Appliance, unrecognized token messages appear in /var/log/messages
.
Updating to Oracle Database Appliance 12.1.2.11.0 updates the Oracle VM Server version to 3.4.3. After updating, the following messages appear in /var/log/messages
:
Unrecognized token: "max_seq_redisc"
Unrecognized token: "rereg_on_guid_migr"
Unrecognized token: "aguid_inout_notice"
Unrecognized token: "sm_assign_guid_func"
Unrecognized token: "reports"
Unrecognized token: "per_module_logging"
Unrecognized token: "consolidate_ipv4_mask"
You can ignore the messages for these parameters, they do not impact the InfiniBand compliant Subnet Manager and Administration (opensm) functionality. However, Oracle recommends removing the parameters to avoid flooding /var/log/messages
.
Hardware Models
Oracle Database Appliance X6-2-HA and X5-2 with InfiniBand
Workaround
Perform the following to remove the parameters:
-
After patching, update the /
etc/opensm/opensm.conf
file in bare metal deployments and in Dom0 in virtualized platform environment to remove the parameters.cat /etc/opensm/opensm.conf | egrep -w 'max_seq_redisc|rereg_on_guid_migr|aguid_inout_notice|sm_assign_guid_func|repo rts|per_module_logging|consolidate_ipv4_mask' | grep -v ^# max_seq_redisc 0 rereg_on_guid_migr FALSE aguid_inout_notice FALSE sm_assign_guid_func uniq_count reports 2 per_module_logging FALSE consolidate_ipv4_mask 0xFFFFFFFF
-
Reboot. The messages will not appear after rebooting the node.
This issue is tracked with Oracle bug 25985258.
Parent topic: Known Issues When Managing Oracle Database Appliance