If you need to report an issue and have an Oracle Premier Support Agreement, you should open a case with Oracle Support at https://support.oracle.com.
If you are reporting an issue, please provide the following information where applicable:
Description of the problem, including the situation where the problem occurs, and its impact on your operation.
Machine type, operating system release, browser type and version, locale and product release, including any patches you have applied, and other software that might be affecting the problem.
Detailed steps on the method you have used, to reproduce the problem.
Any error logs or core dumps.