1. Administrator's Guide
  2. Managing Recovery Appliance
  3. Monitoring the Recovery Appliance
  4. About Monitoring the Recovery Appliance
  5. Overview of Recovery Appliance Monitoring Capabilities
  6. Oracle Configuration Manager

Oracle Configuration Manager

Oracle Configuration Manager collects configuration information (by default, every day) and uploads it to the Oracle Management Repository. If you log a service request, then the configuration data is associated with the service request. Oracle Support Services can analyze the data and provide better service.

Benefits of Oracle Configuration Manager include the following:

  • Reduces time for resolution of support issues

  • Provides pro-active problem avoidance

  • Improves access to best practices and the Oracle knowledge base

  • Improves understanding of customer's business needs and provides consistent responses and services

Oracle Configuration Manager software is installed in each Oracle home. Typically, each Oracle home has a collector configured that gathers and uploads information under its My Oracle Support (MOS) credentials. You can also configure a central collector, which gathers information for the Oracle home in which it resides and Oracle homes in which the collector is disconnected or not configured.