1. Administrator's Guide
  2. Managing Recovery Appliance
  3. Monitoring the Recovery Appliance
  4. About Monitoring the Recovery Appliance
  5. Overview of Recovery Appliance Monitoring Capabilities
  6. Auto Service Request (ASR)

Auto Service Request (ASR)

Auto Service Request (ASR) is a feature that automatically opens service requests when specific Recovery Appliance hardware faults occur. ASR detects faults in the most common server components, such as disks, fans, and power supplies. ASR monitors only server components and does not detect all possible faults.

ASR is not a replacement for other monitoring mechanisms, such as SMTP and SNMP alerts, within the customer data center. It is a complementary mechanism that expedites and simplifies the delivery of replacement hardware.

See Also:

Zero Data Loss Recovery Appliance Owner's Guide to learn how to set up ASR