1. Cloud Control Middleware Management Guide
  2. Monitoring Application Performance
  3. Troubleshooting Middleware Applications Using Enterprise Manager
  4. Analyzing Issues Using Enterprise Manager and RUEI
  5. Analyzing Incidents
  6. Check EM Dashboards to Analyze Incidents

Check EM Dashboards to Analyze Incidents

If an issue if reported to you, the simplest troubleshooting method is to:

  1. Log into Enterprise Manager.

  2. Check the dashboard for issues relating to the hardware, operating system, database or middleware tier.

  3. If an item is highlighted, click through to view the detail.

  4. Restart any stopped items or note any suggestions made by Enterprise Manager to resolve the issue.

If Enterprise Manager is monitoring a large set of targets, the method above may not be practical. To help troubleshoot a subset of targets, consider creating a Business Application or Composite Application to make the task more manageable.