Table of Contents
- Title and Copyright Information
- Preface
- 1 Getting Started
-
2
Working With Reports
- Introducing the Report Library
- Customizing the Report Library
- Using the Mailing Facility
- Using the Favorites Facility
- Managing Report Mailings
- Using the Calendar
- Using Report Filters
- Understanding Report Components
- Interpreting Reported Values
- Working With Print Layout Mode
- Creating New Reports
- Exporting Reports to PDF
- Exporting Report Data
-
3
Working With the Data Browser
- Introducing the Data Browser
- Understanding the Data Structure
- Access to Data Browser Groups
- Working With Value Lists
- Searching in the Data Browser
- Hierarchy View
- Sorting Data
- Moving Backwards and Forwards Within the Data Browser
- Working With Filters
- Comparing Data Across Different Periods
- Exporting Data
- Working With Custom Dimensions
- Customizing Browser Views
- 4 Working With the Session Diagnostics Feature
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5
Working With Dashboards
- Introduction to Dashboards
- Creating New Dashboards
- Modifying a Dashboard's Contents
- Using Data Access Filters
- Adding a Data Browser or KPI View to a Dashboard
- Creating Templates
- Modifying a Template's Properties and Contents
- Creating Templates Based on User Dashboards
- Publishing Templates
- Publishing Template Items
- 6 Working with KPI Overviews and Alert Lists
-
7
Identifying and Reporting Web Pages
- Naming Pages
- Tag Based Applications
-
Defining Applications
- Defining Browser JS Library Settings
- Applying Page Naming Translations
- Applying Action Translations
- Using Advanced Settings to Control the Handling of Pages and Objects
- Using the Ruling Facility
- Reporting Unclassified Pages
- Reporting Service Test Beacon Traffic
- Obtaining the Client IP Address
- Automatic Page Naming Assignment
- Refining Your Application Definitions
- Specifying Page Loading Satisfaction
- Defining Logout Events
- Trapping Application Content Messages
- Defining User Identification
- Defining Localization Sources
- Viewing the Application Page Structure
- Locating Page Details
- Tracking Page Usage
- Specifying Page Content Checks
- Manually Identifying Pages
- Controlling Reporting Within the Problem Analysis Group
- Controlling JavaScript Replay Execution
- Controlling Full Session Replay (FSR) URL Mapping
- Defining Action-Naming Schemes
- Using Enriched Data Exchange
- Checking Audit Data
- Verifying Your Application and Session Tracking Definitions
- Reporting Service Test Traffic
- 8 Setting Up Performance Monitoring
- 9 Working With User Flows
- 10 Working With Suites and Web Services
- 11 Monitoring OAM and SSO-Based Traffic
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12
Controlling the Reporting of Monitored Traffic
- Viewing a Traffic Summary
- Specifying the Session Tracking Mechanism
- Defining Named Web Server Groups
- Defining Named Client Groups
- Controlling Slow URL and Function Call Reporting
- Ignoring Failed URL Hits
- Filtering Arguments in the Page URL Dimension
- Controlling Session Reporting
- Controlling Rule Ordering Within RUEI
- Specifying Data Retention Policies
- Controlling the Reporting of the Current Period
- Specifying KPI and SLA Reporting Precision
- Defining KPI Threshold Profiles
- Setting System-Wide Preferences
- Modifying Client Location Reporting
- Controlling the Reporting of Objects as Pages
- Controlling the Reporting of Robot Traffic
- Excluding Client Traffic From Data Collection
- Optimizing Page Download and Browser Time Reporting
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13
Managing Security-Related Information
- Managing Collector Profiles
- Managing Processing Engines
- Managing the Scope of Network Based Monitoring
- Defining Network Filters
- Managing SSL Keys
- Masking User Information
- Masking FSR Page Content
- Masking SSL Client Certificates
- Defining Collector Data Retention Policies
- Controlling Replay Policies
- Controlling the Monitoring of Jumbo Frames
- Controlling RUEI User Session Idle Time
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14
Managing Users and Permissions
- Introduction to Users and Permissions
- Understanding User Account Roles and Permissions
- Adding New Users
- Modifying Existing Users
- Modifying a User's Settings
- Enforcing Password Security Policies
- Managing the Scope of Authorized Data Within Modules
- Configuring LDAP Server User Authentication
- Configuring Oracle Single Sign-On (SSO) User Authentication
- External Authentication
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15
Monitoring and Maintaining the System
- Monitoring the Status of the System
- Viewing the Status of the Collectors
- Configuring System Failure Alerts
- Configuring Database and Disk Space Limits and Alerts
- Viewing a Traffic Summary
- Creating and Restoring Configuration Backups
- Working with the Event Log
- Configuring Text Message Providers
- Creating Helpdesk Reports
- Working in Session Debug Mode
- Managing the E-Mail Configuration
- Resetting the System
- Customizing Data Translations
- A Tagging Conventions
- B Cookie Structures
-
C
Troubleshooting
- Oracle Web Sites
- Contacting Customer Support
- General (Non-specific) Problems
- Starting Problems
- Delays in Reported Data
- SNMP Alert Issues
- Text Message Alert Issues
- Time Zone Issues
- Data Monitoring Appears To Have Stopped
- Collector Crashes Do Not Generate Core Dumps
- Deliberately Forced Core Dumps Reported in Event Log
- Memory Allocation Error
- Multiple User Sessions Receiving the Same Cookie Value
- Recovery of Objects After a Database Crash
-
D
Explanation of Failure Codes
-
Failure web site-error
- Failure web site-error http-bad-request (400)
- Failure web site-error http-unauthorized (401)
- Failure web site-error http-payment-req (402)
- Failure web site-error http-forbidden (403)
- Failure web site-error http-not-found (404)
- Failure web site-error http-method-not-allowed (405)
- Failure web site-error http-not-acceptable (406)
- Failure web site-error http-proxy-authentication (407)
- Failure web site-error http-request-timeout (408)
- Failure web site-error http-conflict (409)
- Failure web site-error http-gone (410)
- Failure web site-error http-length-required (411)
- Failure web site-error http-precondition-failed (412)
- Failure web site-error http-entity-too-large (413)
- Failure web site-error http-URI-too-long (414)
- Failure web site-error http-media-not-supp (415)
- Failure web site-error http-invalid-range (416)
- Failure web site-error http-expect-failed (417)
- Failure server-error
- Failure no-server-response
- Failure network-error
-
Failure web site-error
- E Summary of Data Items
- F Working with XPath Queries
- G Working with National Language Support
- H WebLogic Portal (WLP) Support
- I Oracle ADF Support
- J WebCenter
- K PeopleSoft Support
- L Siebel Support
-
M
Oracle FLEXCUBE Support
- Introduction to Oracle FLEXCUBE
- Verifying the Scope of Monitoring
- Creating Oracle FLEXCUBE Suite Definitions
- Running the create_FCUB_info.sh and create_FCDB_info.sh Scripts
- Verifying the Cookie Technology
- FCDB Portal Recognition
- Hostnames and URL Prefixes
- Database Tables
- Data Items
- Known Limitations
-
N
Oracle Forms and Oracle E-Business Suite Support
- Introduction
- Working Within a Forms-Only Environment
- Verifying the Scope of Monitoring
- Creating EBS Suite Definitions
- Specifying the Tracking Technology
- Specifying the Forms Server Mode Timeout
- Synchronizing RUEI With the EBS Production Environment
- Checking Socket and Servlet Mode
- Hostnames and URL Prefixes
- Database Tables
- Actions, Pages, and Objects
- Functional Errors
- Forms Name Reporting
- Additional Message Reporting
- OA Framework Page Name Deduction
- Page Context
- Data Items
- Resources
- Known Limitations
- Enabling End User or Chronos Monitoring
-
Troubleshooting EBS Applications
- Network Traffic Does Not Appear to be Measured
- A Large Number of Unidentified Actions are Reported
- Configuring user-id Recognition in a Forms Only Environment
- Create_EBS_info.pl Script Reports FRM-91500 Error
- Perl Zip Functionality is not Available
- The frmcmp_batch Script Fails
- create_EBS_info.pl Script Generates Warnings/Errors
- O JD Edwards Support
- P How to Setup Monitoring for T3 Application Suite
- Q Oracle Fusion Applications Support
- R Monitoring NATed Traffic
- S Verifying Monitored Network Traffic
- T Enriched Data Export Facility
- U Configuring HSM Support
- V Standard Report Library
-
W
Dimensions Available Within Data Browser Groups
- All Pages, All Sessions, and Key Pages
- User Flow
- Page Instance Data
- All Functions, Failed Functions, and Slow Functions Groups
- Failed Pages
- Failed URLs and Slow URLs
- URL Diagnostics
- E-Business Suite and Siebel
- ADF Frameworks and Fusion Applications
- PeopleSoft Applications
- FLEXCUBE Banking Applications
- JD Edwards EnterpriseOne Applications
- WebLogic Portals
- WebCenter Applications
- X Explanation of Event Log Codes
- Y Application Performance Index
- Z Third-Party Licenses