Registering the Proxy Details for My Oracle Support

To register the proxy details for My Oracle Support (MOS), follow these steps:

Note:

My Oracle Support accesses support.oracle.com directly, provide network access to this URL or grant proxy access to the URL.
  1. From the Setup menu, select Proxy Settings. Then select My Oracle Support.
  2. If you want the OMS to connect to MOS directly, without using a proxy server, follow these steps:
    1. Select No Proxy.
    2. Click Test to test if the OMS can connect to MOS directly.
    3. If the connection is successful, click Apply to save the proxy settings to the repository.
  3. If you want the OMS to connect to MOS using a proxy server, follow these steps:
    1. Select Manual proxy configuration.
    2. Specify the proxy server host name for HTTPS and an appropriate port number for Port.
    3. If the specified proxy server has been configured using a security realm select Password/Advanced Setup and provide values for Realm, User Name and Password.
    4. Click Test to verify if the OMS can connect to MOS using the specified proxy server.
    5. If the connection is successful, click Apply to save the proxy settings to the repository.

Note:

  • If you are using a proxy server in your setup allow connectivity to aru-akam.oracle.com, ccr.oracle.com, login.oracle.com, support.oracle.com, and updates.oracle.com.

    NTLM (NT LAN Manager) based Microsoft proxy servers are not supported. If you are using an NTLM based Microsoft proxy server, to enable access the requires sites, add the URLs mentioned above to the Unauthenticated Sites Properties of the proxy server.

  • Details specified within the MOS Proxy Settings page apply to all OMS in a multi-OMS environment.