Table of Contents

• Title and Copyright Information
• Preface
  • Audience
  • Documentation Accessibility
  • Conventions
• 1 Microsoft SCOM Event Connector Overview
  • Versions Supported
  • Retry
• 2 Installing the Microsoft SCOM Event Connector
  • Installation Platforms
  • Prerequisites for the Microsoft SCOM Event Connector
  • Installing the Microsoft SCOM Event Connector in Enterprise Manager
    • Installing the Connector if Enterprise Manager is in “Offline” Mode
  • Installing and Running the Oracle SCOM Agent
    • Preinstallation Requirements
    • Setting Up the Agent Account
      • System Center Operations Manager 2012 Administrator Groups
    • Installing the Oracle SCOM Agent
    • Configuring Agent Notification
    • Installing the Alert Creator Management Pack
    • Starting and Stopping the Agent
    • Uninstalling the Alert Creator Management Pack
    • Uninstalling the Oracle SCOM Agent
  • Exporting the Agent Installation Files
    • Exporting Agent Installation Files for Enterprise Manager 13c
      • Exporting Agent Installation Files to a Managed Host
      • Exporting Agent Installation Files to Your Workstation
    • Exporting Agent Installation Files for Enterprise Manager 12c
    • Extracting the Agent Installation Files
  • Installing the Microsoft SCOM Web Service
    • Installing and Running the Microsoft SCOM Web Service on UNIX
      • Prerequisites for UNIX
      • Installing the Microsoft SCOM Web Service on UNIX
      • Running the Microsoft SCOM Web Service on UNIX
      • Testing the Microsoft SCOM Web Service on UNIX
      • Uninstalling the Microsoft SCOM Web Service on UNIX
    • Installing and Running the Microsoft SCOM Web Service on Windows
      • Prerequisites for Windows
      • Installing the Microsoft SCOM Web Service on Windows
      • (Optional) Installing the Microsoft SCOM Web Services as a Windows Service
      • Running the Microsoft SCOM Web Service on Windows
      • Testing the Microsoft SCOM Web Service on Windows
      • Uninstalling the Microsoft SCOM Web Service on UNIX
    • Exporting the Web Service Installation File
  • Uninstalling the Microsoft SCOM Event Connector
• 3 Configuring the Microsoft SCOM Event Connector
  • Creating a Connector Instance
  • Configuring the Connector
  • Connector Modes of Operation
    • Switching to the Alternate Template
  • Enabling and Disabling the Connector
  • Providing General Settings
    • Connection Settings
    • Retry
  • Exporting the Template Files
  • Deleting the Microsoft SCOM Event Connector
  • Testing the Microsoft SCOM Event Connector
• 4 Forwarding Enterprise Manager Events to Microsoft SCOM
  • Setting Event Rules
  • Viewing Events in the SCOM Console
• 5 Working With Event Templates
  • Familiarization with Event Templates
    • Default Templates
      • Create Event Template
      • Update Event Template
      • Formatted Enterprise Manager Description Contents
      • Formatted Alert History Create Contents
      • Formatted Alert History Update Contents
      • Alert History Title
    • Severity Mapping
    • Priority Mapping
  • Customizing Event Templates
    • XML Format of Oracle Enterprise Manager Events
    • Field Descriptions for XML Format of Events
    • Managing Templates in Oracle Enterprise Manager
      • Edit a Template with Enterprise Manager
      • Viewing Template Code in Enterprise Manager
      • Deleting a Template with Enterprise Manager
      • Restoring an Updated Template with Enterprise Manager
    • Changing a Mapping
      • Modifying Templates
      • Registering Templates
      • Template Customization Example
• 6 Enabling SSL for Enterprise Manager
  • Configuring Enterprise Manager to Use SSL
  • Installing a Self-Signed Certificate
  • Installing a Certificate from a Certificate Authority
  • Importing the Web Service Certificate into Enterprise Manager
• 7 Troubleshooting the Microsoft SCOM Event Connector
  • Diagnosing the Problem
  • Troubleshooting Web Service Startup Errors
  • JVM Errors
  • Using the Correct URL for SCOM Web Service Operations
  • Troubleshooting Web Service Operation Errors
  • Errors from Oracle Enterprise Manager
    • Invalid Web Service Credentials
    • SSL Not Configured in Enterprise Manager
    • SCOM Web Service Down
    • Invalid IP Address
    • Invalid URL Path
    • Invalid Port Number
    • Firewall Blocking Access
    • Unknown Host
    • Invalid XML Format
    • SCOM Server Not Operational
    • Invalid SCOM API Credentials
    • Wrong SCOM API Permissions
    • SCOM Agent Not Operational
    • SCOM Agent Configuration
    • Alert Creator Management Pack Missing
    • Alert Create Timeout
• A Customizing Microsoft SCOM
  • XML Format of Microsoft SCOM Alerts
    • Sample Create Format for Microsoft SCOM Web Service
    • Sample Update Format for Microsoft SCOM Web Service
    • Mappings Between XML Format and Alert Field Names
    • Extended Fields
  • Changing Default Port Numbers
    • Changing the Web Service Port (8080)
    • Changing the Web Service Port (8443)
  • Changing SCOM API Connection Parameters
• B Enterprise Manager Event Samples
  • Create Sample
  • Update Sample
  • Clear Sample
• C Enterprise Manager Event Format
  • EMEvent.xsd
  • connectorCommon.xsd
  • externalEvent.xsd
• D Microsoft SCOM Web Service WSDL Format
  • EventService WSDL
  • SCOMService WSDL
• E Microsoft SCOM 2007 Connector
  • Versions Supported by the Microsoft SCOM 2007 Connector
  • SCOM 2007 Installation and Customization
    • Verify Preinstallation Requirements
    • Verify Agent Account Prerequisites
    • Determine Ops Mgr Administrator Groups
    • Add Ops Mgr User Role for Oracle SCOM Agent
    • Install the Alert Creator Management Pack for Microsoft SCOM 2007
  • Default Templates for Microsoft SCOM 2007
    • Create Event 2007 Template
    • Update Event 2007 Template