13 Uninstalling BRM

Learn how to uninstall the Oracle Communications Billing and Revenue Management (BRM) software, its server components, and its client applications from your computer.

For details on how to uninstall or reinstall the Oracle database, see the database vendor's documentation for your platform.

Topics in this document:

• Uninstalling the BRM Software

• Uninstalling BRM in Silent Mode

Uninstalling the BRM Software

You can use Oracle Universal Installer to uninstall the BRM software.

Uninstalling the BRM software requires three tasks:

1. Uninstalling Optional Components

2. Uninstalling BRM

3. Uninstalling BRM Client Applications

For uninstalling BRM server or client applications in silent mode, see "Uninstalling BRM in Silent Mode".

Note:

Uninstalling BRM does not uninstall the configuration files generated during the BRM installation. You must remove these files manually.

Uninstalling Optional Components

To uninstall optional components:

Note:

• Optional components must be uninstalled before uninstalling BRM.

• If you are uninstalling BI Publisher reports, you must uninstall all if the BI publisher reports installed. You cannot uninstall individual reports in the BRM-BI Publisher invoicing integration package.

1. Back up the BRM database.

   See "Maintaining a BRM Database".

2. Stop all BRM daemons, processes, and managers.

   See "Starting and Stopping the BRM System" in BRM System Administrator's Guide.

3. Log in as user pin.

4. Go to the BRM_home/oui/bin directory, where BRM_home is the directory in which you installed BRM.

5. Run the following command from a GUI (for example, VNC Server):

   ./deinstall.sh

   If multiple products are installed in the same location, you can run the following command:

   ./deinstall.sh -paramFile../../inventory/inis/distribution_name_distribution_version.ini
   

   where:

   • distribution_name is the name of the distribution for the optional components installed.

   • distribution_version is the version number of the distribution for the optional components installed.

   The Distribution to Uninstall screen appears.

6. Select the components you want to uninstall.

   Note:

   You must unistall the dependent components before uninstalling the required components. For example, you can uninstall EAI Manager only after you uninstall the dependent optional components, such as Account Synchronization Manager.

7. Click Uninstall.

   The Welcome screen appears.

8. Click Next.

   The Uninstallation Summary screen appears.

9. Click Uninstall.

   The Uninstallation Progress screen appears.

10. Click Next.

    The Uninstallation Complete screen appears.

11. Click Finish.

Uninstalling BRM

To uninstall BRM:

1. Back up the BRM database.

   See "Maintaining a BRM Database".

2. Stop all BRM daemons, processes, and managers. See "Starting and Stopping the BRM System" in BRM System Administrator's Guide.

3. Log in as user pin.

4. Go to the BRM_home/oui/bin directory, where BRM_home is the directory in which you installed BRM.

5. Run the following command:

   ./deinstall.sh

   The Distribution to Uninstall screen appears.

6. Select the components you want to uninstall.

   Note:

   Dependent components must be uninstalled before uninstalling the required components. For example, you can uninstall EAI Manager only after you uninstall the dependent optional components, such as Account Synchronization Manager.

7. Click Uninstall.

   The Welcome screen appears.

8. Click Next.

   The Uninstallation Summary screen appears.

9. Click Uninstall.

   The Uninstallation Progress screen appears.

10. Click Next.

    The Uninstallation Complete screen appears.

11. Click Finish.

Uninstalling BRM Client Applications

This section describes how to uninstall BRM client applications on UNIX and Windows.

Uninstalling BRM Client Applications on Unix

To uninstall BRM client applications on Unix:

1. Back up the BRM database.

   See "Maintaining a BRM Database".

2. Go to the BRM_client_home/oui/bin directory, where BRM_client_home is the directory in which the BRM client applications are installed.

3. Run the following command:

   ./deinstall.sh
   

   The Distribution to Uninstall screen appears.

4. Select the client applications you want to uninstall.

5. Click Next.

   The Welcome screen appears.

6. Click Next.

   The Uninstallation Summary screen appears.

7. Click Uninstall.

   The Uninstallation Progress screen appears.

8. Click Next.

   The Uninstallation Complete screen appears.

9. Click Finish.

Uninstalling BRM Client Applications on Windows

To uninstall BRM client applications on Windows:

1. Ensure that 64-bit JDK is installed on your Windows system. It is required by the BRM OUI uninstaller.

   For the latest support version of JDK, see "Additional BRM Software Requirements" in BRM Compatibility Matrix.

2. Back up the BRM database.

   See "Maintaining a BRM Database".

3. Do one of the following to start the uninstaller:

   • (Windows 8.1 and Windows 10) Use the Windows uninstall feature.

   • (Other Windows versions) Do one of the following:

     • Run the deinstall.cmd script from the BRM_client_home\oui\bin directory.

     • Use the Windows uninstall feature.

   The Distribution to Uninstall screen appears.

4. Select the client applications you want to uninstall.

5. Click Uninstall.

   The Welcome screen appears.

6. Click Next.

   The Uninstallation Summary screen appears.

7. Click Uninstall.

   The Uninstallation Progress screen appears.

8. Click Next.

   The Uninstallation Complete screen appears.

9. Click Finish.

Uninstalling BRM in Silent Mode

Note:

You can uninstall individual BRM components only using GUI mode.

To uninstall BRM (server or client applications) in silent mode:

1. Go to the BRM_home/oui/bin directory.

2. Run the following command:

   ./deinstall.sh -responseFile path -silent -uninstall
   

   where path is the absolute path to the response file that you created in the root directory during the GUI installation of BRM or the BRM client applications.