9 Displaying Invoices

Learn how to display your customers' invoices in Oracle Communications Billing and Revenue Management (BRM).

Topics in this document:

About Displaying Invoices

BRM provides these options for displaying invoices:

  • The Invoice Viewer in Billing Care or Customer Center.

  • Self-Care Manager customer self-care Web pages.

  • Sample XML invoice viewing utility (pin_inv_view.pl).

  • BI Publisher client, if you use the BRM-Business Intelligence Publisher Integration framework to generate invoice documents.

You can also use a third-party viewer to display invoices. For information on how to format and view invoices, refer to the viewer's documentation.

To customize how invoices are displayed, use the PCM_OP_INV_POL_FORMAT_VIEW_INVOICE policy opcode. See "Invoice Opcode Workflows" in BRM Opcode Guide.

Note:

  • You cannot change invoice information in the Invoice Viewer.

  • A physical invoice is generated to request payment from each account that has a payment method of Invoice. If your BRM system is properly configured, you can see the invoice files that are stored in the BRM database for accounts with other payment methods.

Using Web Pages to Display Invoices

If you use Self-Care Manager, your customers can display their invoices on your customer self-care Web site. See "Setting Up Customer Self Care with Self-Care Manager" in BRM Managing Customers.

Using the XML Sample Invoice Viewing Utility

You can use the pin_inv_view.pl utility to view your invoices in XML by using the BRM sample style sheet or any other style sheet you specify. This utility uses Perl and CGI to display invoices you select in any XML-capable browser, such as Internet Explorer.

To use this utility, go to the BRM_home/source/apps/sampleviewer directory. You need to run make to build pin_inv_view.pl.