21 Working with Extended Rating Attributes
Learn how to apply special charges or discounts based on a specific attribute of a service or account by creating extended rating attributes (ERAs) in Oracle Communications Billing and Revenue Management (BRM).
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About Extended Rating Attributes
Extended rating attributes (ERAs) provide special charges or discounts based on a specific attribute of a service or account, such as a telephone number. For example, you use ERAs to offer special friends and family rates or a birthday discount.
About Sharing ERAs
You can share the ERA values you configure for one service with other services by using profile sharing groups. For example, you can share the same list of phone numbers for a friends and family ERA among all the customers whose phone numbers are included in the list.
You can share service ERAs only.
For more information, see "Creating and Managing Profile Sharing Groups" in BRM Managing Customers.
Creating Friends and Family ERAs
BRM has built-in support for friends and family ERAs. This feature enables you to create an ERA with multiple lists, each containing phone numbers, APN addresses, email addresses, or other values. You can also use profile sharing to share a friends and family ERA with multiple services.
Default ERAs
Table 21-1 summarizes the default account-level ERAs.
Table 21-1 Default ERAs
| Function | Name |
|---|---|
|
Assign an account to a business segment for business intelligence reporting. |
Business Intelligence Segment ERA |
|
Assign an account to a customer group, or assign an arbitrary quality level to an account. |
Customer type or quality ERA |
|
Assign an account to a group of accounts that share certain telephony properties. |
Corporate agreement ERA |
|
Create a closed user group, such as a group of all mobile numbers in a company. |
Closed user group ERA |
|
Give a discount for calls made on a specific calendar date. |
Special day discount ERA |
|
Define the home cells for a customer and allow discounts while calling from this area. |
Home cell assignment ERA |
|
Provide discounts to calls made to specific numbers or regions, such as all numbers in a country or area code. |
Home region code ERA |
|
Provide discounts to calls made to specific numbers, such as those for friends and family members. |
Friends and family ERA |
|
Assign a Quality of Service to a service. |
Service-level agreement ERA |