50 Suspense Reasons

This chapter describes the default suspense reasons in Oracle Communications Billing and Revenue Management (BRM).

Table 50-1 shows the default mapping between various BRM error messages and Suspense Manager reasons for suspending event data records (EDRs). The information in this table is derived from several different source files and is much easier to understand in this format.

You may want to change this mapping or add your own error messages as appropriate for your BRM implementation. For information on how to add to or change these messages, see "Changing the List of Suspense Reasons and Subreasons".

Table 50-1 Suspense Reasons

BRM Error Messages	Suspense Reason String	Suspense Subreason String
Pipeline Framework Errors	NA	NA
ERR_INPUT_MAPPING_FAILED	Batch rating engine processing error	Record mapping error
ERR_TRANSFER_CUTOFF_VIOLATED	Batch rating engine processing error	Record mapping error
ERR_INCORRECT_FILLER_LENGTH	Batch rating engine processing error	Record mapping error
ERR_CANNOT_JOIN_EVENT_HANDLER_PROC	Batch rating engine processing error	Record mapping error
ERR_INVALID_RECORD_NUMBER	Batch rating engine processing error	Record mapping error
ERR_INVALID_FIRST_CALL_TIMESTAMP	Batch rating engine processing error	Record mapping error
ERR_INVALID_LAST_CALL_TIMESTAMP	Batch rating engine processing error	Record mapping error
ERR_A_CUSTOMER_NOT_FOUND	Customer data error	Customer error
ERR_NO_SPLITTING_PERFORMED	Splitting error	Splitting error
ERR_ADD_DATABLOCK	Batch rating engine processing error	Batch rating engine processing error
ERR_DATABASE	Batch rating engine processing error	Database error
ERR_RATEPLAN_NOT_FOUND	Rating error	Invalid charge
ERR_INSUFFICIENT_MEMORY	Batch rating engine processing error	Insufficient memory
DAT_Account Errors	NA	NA
ERR_BALANCE_GROUP_UPDATE	Customer data error	Internal error
ERR_BILL_INFO_UPDATE	Customer data error	Internal error
ERR_MAPPING_TABLE_UPDATE	Customer data error	Internal error
ERR_CUSTOMER_LOGIN_NOT_FOUND	Customer data error	Customer error
ERR_CUSTOMER_LOGIN_SERVICE_NOT_FOUND	Customer data error	Customer error
ERR_CUSTOMER_LOGIN_ACCOUNT_NOT_FOUND	Customer data error	Customer error
ERR_SERVICE_NOT_CONFIGURED	Customer data error	Customer error
ERR_CUSTOMER_SERVICE_NOT_FOUND	Customer data error	Customer error
ERR_CUSTOMER_EDR_PARSING	Customer data error	Customer error
ERR_CUSTOMER_LOGIN_NOT_VALID_FOR_TIME	Customer data error	Customer error
ERR_CUSTOMER_NO_VALID_PRODUCT	Customer data error	Customer error
ERR_CUSTOMER_NO_VALID_PRODUCT_RATING	Customer data error	Customer error
ERR_CUSTOMER_INVALID_ITEM_POID	Customer data error	Customer error
ERR_INVALID_OUTPUT_STREAM	Customer data error	Customer error
ERR_CUSTOMER_LOGIN_INTERNAL_ERROR	Customer data error	Internal error
ERR_ACCRT_MESSAGE	Customer data error	Internal error
ERR_NOT_IMPLEMENTED	Customer data error	Internal error
FCT_AggreGate Errors	NA	NA
ERR_NO_DEPENDENT_CLASS_DEFINED	Record aggregation error	Aggregation error
ERR_EDR_ITERATOR_FAILURE	Record aggregation error	Aggregation error
FCT_BalancePlugIn Errors	NA	NA
ERR_BALANCE_NOT_FOUND	Billing record error	Failed to add discount balance info
FCT_CallAssembling Errors	NA	NA
ERR_CHAIN_REFERENCE_MISSING	Call assembling error	Call assembling error
ERR_INVALID_STATE_INDICATOR	Call assembling error	Call assembling error
ERR_REJECTED_EDR_NOT_IN_WORKFILE	Call assembling error	Call assembling error
ERR_EDR_ALREADY_CLOSED	Call assembling error	Call assembling error
FCT_CustomerRating Errors	NA	NA
ERR_CUSTOMER_NOT_FOUND	Rating error	Customer rating error
ERR_RATEPLAN_NOT_DEFINED	Rating error	Customer rating error
FCT_Discount Errors	NA	NA
ERR_INVALID_GRANT_TYPE	Discount processing error	Discount processing error
ERR_PLUGIN_INVALID_STATE	Discount processing error	Discount processing error
ERR_EDR_ITERATOR	Discount processing error	Discount processing error
ERR_EDRPACK_NOT_READY_DSC	Discount processing error	Discount processing error
ERR_BEGIN_EDR	Discount processing error	Discount processing error
ERR_COMMIT_EDR	Discount processing error	Discount processing error
ERR_CANCEL_EDR	Discount processing error	Discount processing error
ERR_ROLLBACK_EDR	Discount processing error	Discount processing error
ERR_CANCEL_DEMANDED_EDR	Discount processing error	Discount processing error
ERR_BEGIN_DSC_TRANSACTION	Discount processing error	Discount processing error
ERR_END_DSC_TRANSACTION	Discount processing error	Discount processing error
ERR_DSC_CONF_NOT_FOUND	Discount processing error	Discount processing error
ERR_INVALID_THRESHOLD_TYPE	Discount processing error	Discount processing error
ERR_INVALID_DISCOUNT_TYPE	Discount processing error	Discount processing error
ERR_DISCOUNT_DETACH_MODULE	Discount processing error	Discount processing error
ERR_ACCOUNT_COMMIT_RESTART	Discount processing error	Discount processing error
ERR_ACCOUNT_PREPARECOMMIT	Discount processing error	Discount processing error
ERR_ACCOUNT_COMMIT	Discount processing error	Discount processing error
ERR_ACCOUNT_CANCEL	Discount processing error	Discount processing error
ERR_ACCOUNT_ROLLBACK	Discount processing error	Discount processing error
ERR_NO_ACCOUNT_BALANCE_ERROR	Discount processing error	Discount processing error
ERR_CANNOT_COMPILE_SCRIPT	Discount processing error	Discount processing error
ERR_CURRENCY_RESID_NOT_FOUND	Discount processing error	Discount processing error
ERR_INVALID_BASE_AMOUNT	Discount processing error	Discount processing error
ERR_INVALID_BASE_EXPR	Discount processing error	Discount processing error
ERR_INVALID_COND_AMOUNT	Discount processing error	Discount processing error
WRN_INVALID_DRUM_AMOUNT	Discount processing error	Discount processing error
ERR_INVALID_THRESHOLD_AMOUNT	Discount processing error	Discount processing error
ERR_REJECT_EDR	Discount processing error	Discount processing error
ERR_EXPR_REF_CP	Discount processing error	Discount processing error
ERR_GETTING_BG_ID	Discount processing error	Discount processing error
FCT_EnhancedSplitting Errors	NA	NA
ERR_NO_SPLITTING_ENTRY	Splitting error	Splitting error
FCT_ExchangeRate Errors	NA	NA
ERR_EXCHANGERATE_BRK_HEADERDATE	Rating error	Exchange rate error
ERR_EXCHANGERATE_FILEDATE_NOT_EXIST	Rating error	Exchange rate error
ERR_EXCHANGERATE_NOT_FOUND	Rating error	Exchange rate error
FCT_MainRating Errors	NA	NA
ERR_RATEPLAN_VERSION_ID_NOT_FOUND	Rating error	Invalid charge
ERR_RATEPLAN_VERSION_DATE_NOT_FOUND	Rating error	Invalid charge
ERR_TIMEMODEL_NOT_FOUND	Rating error	Invalid time model or time zone
ERR_RATE_PRICEMODEL_NOT_FOUND	Rating error	Invalid pricing
ERR_TIMEZONE_NOT_FOUND	Rating error	Invalid time model or time zone
ERR_PRICEMODEL_NOT_FOUND	Rating error	Invalid pricing
ERR_PRICEMODEL_RUM_NOT_FOUND	Rating error	Invalid pricing
ERR_PRICEMODEL_STEP_NOT_FOUND	Rating error	Invalid pricing
ERR_PRICEMODEL_CONFIG_NOT_FOUND	Rating error	Invalid pricing
ERR_INVALID_ADDON_TYPE	Rating error	Other main rating error
ERR_RUM_GROUP_NOT_FOUND	Rating error	Other main rating error
FCT_PreRating Errors	NA	NA
ERR_RATEPLAN_NOT_A_NUMBER	Rating error	Invalid charge
ERR_RATEPLAN_TYPE_INV	Rating error	Invalid charge
ERR_RATEPLAN_VERSION_NOT_FOUND	Rating error	Invalid charge
ERR_NO_RATEPLAN	Rating error	Invalid charge
FCT_Tadig2PlmnPlugIn Errors	NA	NA
ERR_TADIG_NOT_FOUND	Mapping problem	TADIG to PLMN map error
Ciber Errors	NA	NA
ERR_CIBER_RET	Roaming records error	CIBER record error
Tap Errors	NA	NA
ERR_TAP3_RET	Roaming records error	TAP record error
FCT_AccountRouter Errors	NA	NA
ERR_JOB_AMT_MIGRATION	Internal suspension	Account being migrated
FCT_TriggerBill Errors	NA	NA
ERR_TRIGGER_BILLING	Internal suspension	Awaiting billing of account
FCT_Account Errors	NA	NA
ERR_JOB_RERATING_ACCOUNT	Internal Suspension	Account usage being re-rated
FCT_Filter_Set Errors	NA	NA
ERR_INVALID_DISCOUNT_ID	Filter set error	Invalid Discount ID
ERR_INVALID_PRODUCT_ID	Filter set error	Invalid Product ID