6 Billing

You can use Oracle Communications Billing Care to create bills on demand and corrective bills for your customers.

To work with billing, see the following topics:

• Creating a Bill on Demand

• Generating Corrective Bills

Creating a Bill on Demand

Use Bill Now to create a bill on demand for a customer's unbilled items.

To create a bill using Bill Now:

1. On the account page, click the Bills section.

2. Click Bill Now.

3. Click OK.

Generating Corrective Bills

You generate corrective bills when you need to make corrections to a bill or a billing address. For more information about corrective billing and enabling corrective billing in BRM, see "About Corrective Bills" in BRM Configuring and Running Billing.

You can generate and view corrective bills for a selected bill from the Bills section.

To generate a corrective bill:

1. On the account page, click the Bills tab.

   The Bill in progress appears by default.

   Note:

   An invoice must be generated for the bill before modifying the bill. A corrective bill can only be generated if an invoice for the bill has been generated.

2. (Optional) To select another bill, click Switch Bills.

   The bill in progress and any other bills, up to 12 billing cycles, are listed.

3. Select the required bill.

4. From the Actions menu in the Bills section, select Produce Corrective Bill.

   The Produce Corrective Bill dialog box appears. See "Produce Corrective Bill Dialog Box" for details.

5. From the Invoice Format list, select an invoice format. By default, the Detail format is selected.

6. From the Invoice Type list, select an invoice type. By default, the Invoice Correction Letter type is selected.

7. From the reason list, select a reason.

8. (Optional) Enter a note.

9. Click OK.

   The information in the Bills tab is refreshed with the modified data and shows the new corrective bill.

   Note:

   Once a corrective bill is generated, the News Feed displays the Corrective Bill Issued.

Viewing Corrective Bills

To view corrective bills:

1. On the account page, click the Bills tab.

   The Bill in progress appears by default.

2. (Optional) To select another bill, click Switch Bills.

   The bill in progress and any other bills, up to 12 billing cycles, are listed.

3. Select the required corrected bill.

4. Click Corrective Bill Trail.

   Tip:

   You can also view the corrective bills from the Bills chart in the Home tab or from the A/R News Feed.

   The Corrective Bill Trail dialog box appears. See "Corrective Bill Trail Dialog Box" for details.

   This dialog box displays a series of corrective bills for the selected bill with the details, such as my charges, A/R actions (Billed and Unbilled), payment applied, and total due. The notes panel displays all the notes that are entered for the bill.

5. (Optional) To view the invoice for the bill, click View Invoice.

6. (Optional) Click comment and enter a comment.

Produce Corrective Bill Dialog Box

Use the Produce Corrective Bill dialog box to produce corrective bills.

Field	Description
Invoice Format	Select one of the following invoice formats: Detail. The Detail format for a corrective invoice includes all the detail on the adjustment for the corrected item along with all the events. Summary. The Summary format for a corrective invoice includes all the detail on the adjustment for the corrected item.
Invoice Type	Select one of the following invoice types: Invoice Correction Letter. An Invoice Correction Letter contains only the changes from the original bill, that is, the corrected items and corrected events. Select Invoice Correction Letter when you wish to create a Credit Note. Replacement Invoice. A Replacement Invoice includes all the items or events from the original bill along with the corrected amounts. Select Replacement Invoice when you wish to create a duplicate invoice or regenerate an invoice.
Select a reason	Select a reason.
Notes	(Optional) Enter notes.
Comment	(Optional) Click and enter a comment.

Corrective Bill Trail Dialog Box

Use the Corrective Bill Trail dialog box for viewing the corrective bill trail details.

Field	Description
My charges	The charges for the bill.
A/R actions	The A/R actions (including Billed and Unbilled) for the bill.
Payment applied	The payment applied for a specific bill.
Total Due	The amount that is due for the bill.
Comment	(Optional) Click and enter a comment.