1 Getting Started with Collections Configuration Center
Collections Configuration Center is part of Oracle Communications Billing and Revenue Management (BRM). It provides a user interface for managing collections scenarios, profiles, actions, and aging buckets. Using Collections Configuration Center, you configure the automated processes that determine how overdue balances are handled within BRM.
Overview of Collections Configuration Center
Collections Configuration Center is part of BRM.
Collections Configuration Center allows you to:
- Define scenarios for when and how bill units enter or exit collections.
- Group bill units into currency profiles for targeted collections management.
- Set up and manage a library of actions used in collections scenarios.
- Configure and maintain aging buckets for reporting and action triggers.
About the Scenarios Page
The Scenarios page displays a list of all configured scenarios in Collections Configuration Center. You can create, view, edit, duplicate, or delete scenarios from this page. You can also filter, sort, or customize the columns to display fields such as Profile, Entry Amount, Entry Days, and Exit Amount. See "Creating and Managing Scenarios" for more information.
About the Actions Page
The Actions page displays a list of all available collections actions in Collections Configuration Center. You can create new actions and view, edit, duplicate, or delete existing actions. You can also search for or filter actions. See "Managing Collections Actions" for more information.
About the Profiles Page
The Profiles page displays a list of all configured collections profiles. You can view existing profiles, create new ones, edit, duplicate or delete profiles from the Organize and Manage Profiles section. Each profile includes details such as profile name, description, and associated currency. See "Managing Collections Profiles" for more information.
About the Collections Configuration Center User Interface
The Collections Configuration Center user interface works in a web browser. When using Collections Configuration Center:
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Do not use browser commands, such as Back, Forward, and Refresh, to avoid losing data. If you accidentally use a browser command, navigate to the primary link and, if required, sign in to Collections Configuration Center again.
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Do not open multiple instances of Collections Configuration Center in different browser windows or tabs of the same browser.
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Ensure that cookies are enabled in your browser.
About Authorization
Depending on your job and company policies, you might not be able to access all areas of Collections Configuration Center. For example:
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You might not be able to see all the menus and dialog screens described in the Help.
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You might be able to view objects, but not be able to create them yourself.
About the User Menu
The user menu located at the top right corner of the Collections Configuration Center user interface contains links to Collections Configuration Center Online Help, application version information, and sign-out functionality.
To access the user menu:
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From the Collections Configuration Center user interface, click the list in the top right containing the signed-in user's name.
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Do one of the following:
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To view Collections Configuration Center Online Help, click Help.
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To sign out of Collections Configuration Center, click Sign Out.
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Logging in to Collections Configuration Center
To log in to Collections Configuration Center, access the URL provided by your administrator and enter your authorized credentials on the login screen.
Using Keyboard Shortcuts
Collections Configuration Center supports keyboard navigation for accessibility. Keyboard shortcuts help users work efficiently across all main features.
Table 1-1 provides information about the available shortcuts:
Table 1-1 Keyboard Shortcuts
| Shortcut | Action |
|---|---|
| Tab | Move focus to the next field or element from top to bottom and left to right. |
| Shift + Tab | Move focus to the previous field or element, from bottom to top and right to left. |
| Enter or Space bar | Click a link, a button, or a command on a menu. |
| Down Arrow |
In a table, move to the next row. In a drop-down list, move to the next item in the list. |
| Up Arrow |
In a table, move to the previous row. In a drop-down list, move to the previous item in the list. |
| Shift + Command or Ctrl + Up Arrow |
Reorder the current item up. |
| Shift + Command or Ctrl + Down Arrow |
Reorder the current item down. |