5.2.26.5 egressGlobalMessageDropCritical

Table 5-124 egressGlobalMessageDropCritical

Field Details
Trigger Condition Egress global message drop rate detected greater than or equal to 50 percent of total transactions.
Severity Critical
Alert details provided
Expression:
sum(rate(oc_egressgateway_global_ratelimit_dropped_message_total{kubernetes_namespace="sepp-namespace"}[5m])) by (app)/sum(rate(oc_egressgateway_http_requests_total{kubernetes_namespace="sepp-namespace"}[5m])) by (app) *100 >= 50
OID 1.3.6.1.4.1.323.5.3.46.1.2.4095
Metric Used oc_egressgateway_global_ratelimit_dropped_message_total
Resolution

Possible Resolutions:

  1. The alert will be raised when the percentage of messages rejected for global rate limit will be greater than or equal to 50% of the total messages received. This will get cleared once percentage of message rejected is below 50%.
  2. If the message drop percentage different from expected value, please verify the configuration.
  3. For all configuration related details, refer to Oracle Communications Cloud Native Core, Security Edge Protection Proxy Troubleshooting Guide.