5.2.26.4 egressGlobalMessageDropMajor

Table 5-123 egressGlobalMessageDropMajor

Field Details
Trigger Condition Egress global message drop rate detected greater than or equal to 25 percent of total transactions.
Severity Major
Alert details provided
Expression:
sum(rate(oc_egressgateway_global_ratelimit_dropped_message_total{kubernetes_namespace="sepp-namespace"}[5m])) by (app)/sum(rate(oc_egressgateway_http_requests_total{kubernetes_namespace="sepp-namespace"}[5m])) by (app) *100 >= 10 < 25
OID 1.3.6.1.4.1.323.5.3.46.1.2.4094
Metric Used oc_egressgateway_global_ratelimit_dropped_message_total
Resolution

Possible Resolutions:

  1. The alert will be raised when the percentage of messages rejected for global rate limit will be greater than or equal to 25% of the total messages received. This will get cleared once percentage of message rejected is below 25% or greater than or equal to 50%.
  2. If the message drop percentage different from expected value, please verify the configuration.
  3. For all configuration related details, refer to Oracle Communications Cloud Native Core, Security Edge Protection Proxy Troubleshooting Guide.