5.2.8.3 SEPPPN32fMediationFailure

Table 5-45 SEPPPN32fMediationFailure

Field Details
Trigger Condition

Mediation processing Failure
Severity Info
Alert details provided Summary
namespace: {{ $labels.namespace}}, podname: {{ $labels.pod}}, timestamp: {{ with query "time()" }}{{ . | first | value | humanizeTimestamp }}{{ end }}: Mediation processing Failed because {{ $labels.http_error_message }}
Expression:
increase(ocsepp_pn32f_mediation_response_failure_total {namespace="sepp-namespace",http_status!="504 GATEWAY_TIMEOUT"}[10m]) > 0 or (ocsepp_pn32f_mediation_response_failure_total {namespace="sepp-namespace",http_status!="504 GATEWAY_TIMEOUT"} unless ocsepp_pn32f_mediation_response_failure_total {namespace="sepp-namespace",http_status!="504 GATEWAY_TIMEOUT"} offset 10m)
OID 1.3.6.1.4.1.323.5.3.46.1.2.4009
Metric Used ocsepp_pn32f_mediation_response_failure
Resolution

This alert will be raised when Mediation microservice is unable to apply rules on the incoming request & response from SEPP.

Possible Resolution:
  1. Check if the Mediation Rules exist.
  2. Check the Agenda Group in the mediation rule is matching from the request and response sent from SEPP.