12 Using Keyboard Shortcuts

You can use keyboard shortcuts for many actions in SMS GUI.

Action	Shortcut
To open File menu on the Service Management System screen. ​	Alt + F
In a drop-down menu, move to the next item in the list.	Down Arrow
In a drop-down menu, move to the previous item in the list.	Up Arrow
In a drop-down menu, to expand the sub-listed items (mentioned with >).	Right Arrow
To enter the selected item from the drop-down list.	Enter
To traverse to menus other than the File menu on the Service Management System screen.	Right or Left Arrow
To traverse through the tabs of a screen.	Ctrl + Tab
To traverse forward to the forms or fields of a selected tab of the screen.	Tab
To traverse backward to the forms or fields of a selected tab of the screen.	Shift + Tab
To toggle between the radio buttons in the same row.	Right or Left Arrow
To click the button on focus.	Enter
To enable or disable the selected check box or radio button.	Spacebar
To select value from the drop-down list of values for a field.	Up or Down Arrow