About This Content

This document includes all the information required to install, configure, and administer the Service Management System application.

Audience

This guide was written primarily for system administrators and persons installing, configuring, implementing and administering the USMS application. The documentation assumes that the person using this guide has a good technical knowledge of the system.

Although there are no prerequisites for using this guide, familiarity with the target platform would be an advantage.

A solid understanding of Unix and a familiarity with IN concepts are an essential prerequisite for safely using the information contained in this technical guide. Attempting to install, remove, configure or otherwise alter the described system without the appropriate background skills, could cause damage to the system; including temporary or permanent incorrect operation, loss of service, and may render your system beyond recovery.

This manual describes system tasks that should only be carried out by suitably trained operators.

Documentation Accessibility

For information about Oracle's commitment to accessibility, visit the Oracle Accessibility Program website at http://www.oracle.com/pls/topic/lookup?ctx=acc&id=docacc.

Access to Oracle Support

Oracle customers that have purchased support have access to electronic support through My Oracle Support. For information, visit http://www.oracle.com/pls/topic/lookup?ctx=acc&id=info or visit http://www.oracle.com/pls/topic/lookup?ctx=acc&id=trs if you are hearing impaired.

Related Resources

The following documents are related to this document:
  • Service Management System User's Guide
  • SC3.1 Data Service for OPS/RAC

    https://support.oracle.com/CSP/main/article?type=NOT&id=1000611.1

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