Properties Tab

Use the Properties tab for defining values for the service action.

Field Use

Level

Select a sequence level for the service action within the work order. See ASAP Developer's Guide.

Service Action Completion Event

(Optional) Select an event from the list that will be triggered when the service action is complete. See ASAP Developer's Guide and ASAP System Administrator's Guide.

Rollback

Select the Rollback check box to configure rollback on the service action. Ensure to select a rollback value in the Atomic Action(s) tab.

Service Action Failure Event

(Optional) Select an event from the list that will be called when the service action fails. See ASAP Developer's Guide and ASAP System Administrator's Guide.