Defining Service Action Properties

To define service action properties:

In the Studio Projects view, double-click a service action entity.

The Service Action editor appears.
In the Description field, enter a description.
Click the Atomic Action(s) tab.

The Atomic Action(s) tab enables you to map an atomic action to a service action. Depending on the cartridge model, you can map more than one atomic action to one service action.
Click Add.

The Atomic Action Selection dialog box appears.
Select an atomic action to which you want to map the service action.

In the Service Action Details area, a new row with default values appears.
Click the row and edit the values in the Atomic Action Conditions area.
Click the Properties tab and define the properties for the service action.
In the Level field, enter the sequence level for the service action in the work order.
Select or enter values for Service Action Completion Event and Service Action Failure Event.

When the service action completes or fails, the respective event is returned.
(Optional) To configure rollback for a service action, do the following:
1. Select the Rollback check box.
2. In the Atomic Actions tab, click in the Rollback Point column for the atomic action that you want to set as Point of No Return (PNR).
3. From the list, select a rollback value.
Note:
- A PNR can be specified only if the service action has rollback enabled with the Rollback check box selected in the Properties tab.
- If rollback is enabled but not configured in the Atomic Action(s) tab, the default behavior is a complete rollback of all atomic actions in a failed work order.
Click the Parameters tab to see the mapping of a service action and an atomic action. The details of the atomic action are based on the parameters defined on the Atomic Action editor.
Click the Command Overview tab to see the details of the atomic action and service actions.
Select File, then select Save.