5 About the Reference Solution

This chapter outlines the purpose and benefits of the Digital Business Experience Reference Solution (the Reference Solution).

The Reference Solution is designed to validate the deployment of the solution, ensuring that all components are configured correctly and function as expected. It provides a quick and efficient way to prepare for testing, allowing System Integration (SI) teams and other teams to set up an integrated Digital Business Experience solution and run scenarios using the packaged artifacts.

The Reference Solution serves as a comprehensive repository of best practices, offering guidance on product modeling, business processes, and system configurations. The Reference Solution also provides a foundational framework that organizations may leverage as a reference for their own implementations, ensuring consistency and reliability while allowing for necessary customizations based on specific business needs.

Communication Service Providers (CSPs) can install and deploy the Reference Solution using Oracle Communications Solution Test Automation Platform (STAP), an automation platform that enables you to automate your workflows without writing a single line of code.

See Deploying the Reference Solution Package in Oracle Communications Digital Business Experience Solution Deployment Guide for detailed instructions about installing the Reference Solution.

Acronyms

The following table provides various acronyms for words or phrases used across the Reference Solution.

Table 5-1 Reference Solution Acronyms

Acronym Word or Phrase Context
AIA Oracle Communications Application Integration Architecture Oracle AIA product
CCA Contact Center Agent User role/persona
Monetization BRM, ECE, PDC, and OCMC Oracle Communications Monetization Suite
OSM Oracle Communications Order and Service Management Oracle product
PIP Process Integration Pack Oracle AIA Integration Pack
Reference Solution Digital Business Experience Reference Solution Oracle Communications Digital Business Experience Reference Solution
RL Order to Cash Reference Library Oracle Communications Digital Business Experience Reference Solution component
Siebel CRM Siebel Customer Relationship Management Enterprise software category
STAP Oracle Communications Solution Test Automation Platform Oracle product
UX User Experience Software interface

Components of the Reference Solution

The Digital Business Experience Reference Solution consists of the following key components:

  • Seed Data

    • Includes pre-loaded setup data required for the end-to-end functionality of the solution.

    • Provides essential configurations, relationships, and dependencies that facilitate a seamless experience.

    • Enables you to start testing and customizing without having to configure everything from scratch.

    See About Seed Data in Oracle Communications Digital Business Experience Concept to Market Guide for more information.

  • Product Models

    • Pre-configured product models that represent the offerings of CSPs.

    • These models act as templates, showcasing how various services and products can be structured within the solution.

    See About the Product Models in Oracle Communications Digital Business Experience Concept to Market Guide for more information.

  • Smoke Test Capability

    • The Reference Solution includes a smoke testing mechanism to validate the end-to-end flow of sample orders.

    • Sample orders can be processed through the system to verify that all components are properly provisioned as assets on the subscriber account with appropriate rating impacts.

    • The capability helps with quickly identifying any setup or configuration issues.

    See Using the Order to Cash Reference Library in Oracle Communications Digital Business Experience Order to Cash Implementation Guide for more information.

  • Automated Solution Testing

    • The Reference Solution also includes a comprehensive automated end-to-end solution testing suite in the form of STAP.

    • This suite ensures thorough validation of the entire solution, covering various functional and non-functional aspects.

    • It helps with verifying integration between the Digital Business Experience applications, workflows, and business rules to guarantee a seamless operational experience.

    See About the Reference Solution Test Catalog in Oracle Communications Digital Business Experience Order to Cash Implementation Guide for more information.

Benefits of the Reference Solution

The following are the benefits of deploying the Reference Solution as a sample base implementation for the Digital Business Experience solution:

  • Accelerates the validation of a deployment

    • Facilitates the validation of the Digital Business Experience deployment by confirming that all sample configurations, integrations, and business processes are correctly implemented and functioning as intended.

    • Reduces the need for extensive initial setup and configuration.

  • Reduced implementation risk

    • Ensures that the foundational aspects of the Digital Business Experience solution are working correctly before customization by providing best implementation practices.

  • Accelerates demo preparation

    • Provides a ready-to-use setup to quickly configure and test the capabilities of the Digital Business Experience solution.

    • Includes packaged demo artifacts for seamless execution of demonstration scenarios.

  • Improved quality and consistency

    • Provides guidelines and examples of product model design best practices to help maintain uniformity.

    • Minimizes errors by using pre-configured artifacts that follow best practices.

    • Helps teams align with industry standards to enhance solution effectiveness and maintainability.

  • Enhanced implementation experience

    • Allows you to focus on value-added customizations rather than basic setup.

    • Facilitates faster proof-of-concept (POC) and pilot projects.