7.3 Customer Known Bug List

The following table lists the known bugs and the associated Customer Impact Statements.

Table 7-5 EAGLE Release 47.0 Customer Known Bugs (August 2024)

Bug Number SR Severity Title Customer Impact
35217617 N 2 IPSG ENETB cards are randomly booting after upgrade to 47.0.0.0.0-79.13.0 E5-ENET-B cards could reboot or hang causing loss of traffic.

Workaround: Re-flash to VxWorks 6.4 IPSG GPL.

32962224 Y 2 SR: SEAS Forwarder Script causes loss of connectivity with older Eagle releases. If customers have multiple STPs connected to the CCSMR via the SEAS Forwarder script, the original version of the script would not allow this to happen. Only one STP could be connected at a time, other STPs would lose connectivity.
25665463 N 3 Rel46.5_128con:IPSG SLIC128 M2PA may boot silently (without obit) In the rare case when the card may boot due to a workQPanic event (Bug 25764195) the card will not produce an obit, and will boot silently. No customer impact as obit data is for Oracle personnel use.
26421059 N 3 Rel46.6_CardObs-Support of SLAN measurements need to be removed Some measurement command parameters and measurement registers related to the obsolete STP LAN feature are still present in the system. This may cause some minor confusion for operators. No operational impact.
26739329 N 3 HIPR2 - ALIGN LED does not turn AMBER when IMT BUS is inhibited. The Alignment LED of a HIPR2 should change to and remain AMBER while the bus is inhibited as an effective aid for the operator to identify which bus is inhibited. However occasionally, when the IMT bus is inhibited, a HIPR2 card may keep its Alignment LED colored GREEN. As a workaround, the bus can be allowed (ALW-IMT) and inhibited (INH-IMT) again to change the Alignment LED to AMBER.
26763948 N 3 R46.6_12k:sev1 Card 1113 Module scm_tps.c Line 3895 Class 01d0 Obs on OAM rept-stat-iptps:history=yes command may not print the output if uithrottle (stpopts parameter) is set to 9. System Default value of uithrottle is 0.

Workaround: If uithrottle (stpopts parameter) is currently set to 9, then set it to a value less than 9.
27065051 N 3 R46.6_ST:GTT traffic is getting dropped on IPSG32 card in congestion scenario If MAXSLKTPS is reduced so that congestion is induced with current traffic on the link, the amount of traffic that will be passed will not be maxslktps but something significantly less or no traffic at all. Workaround: Change SLKTPS rate back to original value or reduce traffic to under maxslktps.
27703349 N 3 R46.6_ST:E1T1 link test failed in upg ph 2 during Upgrade to 46.6.0.0.0-73.18.0 One or more E1T1 TDM signaling links may momentarily drop out (5 to 30 seconds) during Phase 2 of Upgrade. The event occurs only once per link, links recover and normal operations continue. Mate STP should be able to handle traffic if this issue causes a linkset to go down for a brief period during the upgrade maintenance window.
28185911 N 3 LIM/SCCP card(s) denied SFAPP alm with new SFR MFC servc needs clarification Operator needs to run the rept-stat-mfc commands for SFAPP and SFR services or look at the measurements to determine the service that is causing the alarm.
28253971 N 3 Rel.46.7_DB_Exp:Sev1 rmtp_utl.c with lines 349 and 384 obsrvd during upgrade These severity 1 troubles may appear at end of the full DB download after a cold restart of a SCCP64 card. There is no known impact.
28518265 N 3 R46.7_UC1enh:UIM not getting generated for invalid ACN scenario in ATI ACK msg No UIM will be generated for invalid ACN in ATI ACK for Rt-on-GT scenario. No other impact on any operation.
28964892 N 3 R46.7_ST:DEIR and ENUM reports are coming blank on Integrated Meas Platform An EAGLE with no SCCP cards configured may generate blank measurement reports related to the ENUM and DEIR features.
28995862 Y 3 Rel.46.7_ST:Unexpected Sev1's uias_cnl.c Line 243 and vlr_mgr.c Line 1460 observed on OAM card No known impact other than the display of the severity 1 trouble.
29197515 N 3 R46.5.1.10_FT: UAM 115 & 116 and UIM 118 & 119 are not getting generated with tpsalmtype=maxslktps for SLIC card TPS alarms do not show when the card running the IPSG is a SLIC and traffic crosses its threshold value when tpsalmtype is set to MAXSLKTPS. TPS alarms are generated correctly when tpsalmtype is set to RSVDSLKTPS.
29355709 Y 3 R46.6.3: SLIC V2 SCCP EPAP/ELAP card boots on act/dact-ip-lnk:port=a When the debug command act-ip-link and/or dact-ip-link is issued, the SLIC card may boot.
29378816 N 3 R46.6.3: LINK LED for ports B & C are not working correctly if UDP\TCP connection is not configured for SIP\ENUM. The LINK LEDs on ports B & C are illuminated green even when no UDP/TCP connections are provisioned for either port.
29378828 N 3 R46.6.3: LINK LED for PORT D is not working correctly for SLIC DEIR card The colors of the LED (green/red) for the SLIC card, port D, when running the DEIR application are reversed from what they should be: red when it should be green, and green when it should be red.
29539191 N 3 IDPR_Enh:Module mdb_srvs.c Line 369 observed on LIM card while executing ent-srvsel command with ANSI domain. When SRVSEL entries of type ANSI and ITUN24 are configured with the same values of GTI, TT, NP, NAI, and SSN, cards may observe UAM 0034 "Card database is inconsistent" and report "Module mdb_srvs.c" severity 1 trouble.
29873349 N 3 copy-disk command failed to copy files from active to standby causing sev 1 dmshc_utl.c Line 1240 DMS Error The copy-disk command may fail to transfer files as expected.

Workaround: Retry the operations and the copy eventually succeeds at the second or third attempt.
30013173 N 3 R46.8 : PFXSTRIP value for SIP is not getting changed from No to Yes through chg-csl command. The chg-csl command for the SIP feature to change the value of the PFXSTRIP parameter from NO back to YES does not change the value. After the "chg-csl" command is executed, the "rtrv-csl" command will display the PFXSTRIP value as NO and call processing works as per "PFXSTRIP=NO".
30431027 N 3 R46.7:During upgrade multiple LIM cards did not return to IS-NR in less than 8 minutes Incremental Upgrade will fail since the LIM cards failed to convert within the stipulated time.
31098175 N 3 The FTP command with -a option is broken FTP with the -a option does not work. There is no impact on traffic. Workaround: Run two commands instead: Use FTP without the -a option, then use the copy-tbl command.
31186470 N 3 46.9:- clc_mgr.c, clc_utl.c and scm_ldr.c severity 1 are being observed on Eagle. When a SLIC is flashed with the BLSLC64 GPL and the card is provisioned as IPS, the OAM attempts to load the IPSHC GPL to the card. The proper response of the OAM should be notification that the card is flashed with an incompatible GPL, and not attempt to load the IPSHC GPL. If the card had been flashed with the BLSL932 GPL, the OAM would have loaded the correct GPL (IPSHC69) to the card, and the clc_mgr.c & clc_utl.c troubles would not occur.
31492022 N 3 Rel.46.9:Observed Severity 1 gldr_oamhc.c and gws_shr.c on standby OAM card while booting the EAGLE (INIT-SYS) None
31502030 N 3 46.9_CAT2_FT :- "UIM 1512 CAT2 IPSM to OAM Sync Completed" not displayed when Eagle is in simplex mode. In Simplex mode, the subject UIM is not displayed during CAT2 synchronization. Synchronization completes successfully. No impact to customer operation in Duplex mode.
31523686 N 3 R46.9_ST_Upg: Sev 1 "sldmgr2.c" and Obits "adl_mgr.c" & "pmtc_mgr.c" were observed in phase 3 during major upgrade With ample load on the IMT bus during upgrade, a few cards may time-out waiting for their databases to be received from the OAM, and then boot one time. The cards typically recover normally after that and become IS-NR after successfully reloading their databases on the second try. The impact is only the additional booting of the cards - there is no impact to the IMT bus. There is no impact on functionality after upgrade completes.
31647295 N 3 R46.9_ST: Observing Module mfctmutl.c Line 1334 Class 01c3 Severity 1 on IPSG cards A few ATI ack messages do not reach the SFAPP card when the card is congested under maximum load. The corresponding UC #1, #2, and #3 messages will not be applied, but the original message will still be processed.
31858903 N 3 Rel.46.9.1_ST:Severity 1 " md_os.c Line 531 Class 0001 " observed while major upgrade During upgrade phase 3, when IPSG card initializes it may generate "md_os.c Line 531 Class 0001" severity 1 message in rare circumstances. There is no impact to the system.
31948123 N 3 R46.5.1.20_4PORT: Traffic is getting dropped without congestion on M2PA/M3UA link If traffic on the 4 port IPSG card is going above the card capacity (if allowed by sum of MAXSLKTPS of all links on the card which exceeds card capacity), card may silently discard the excess traffic above the card capacity of 12K TPS. Workaround: Sum of MAXSLKTPS of all links on 4-port IPSG card should not exceed 12K TPS. Configure MAXSLKTPS same as RSVDSLKTPS whenever there is no specific reason for configuring MAXSLKTPS higher than RSVDSLKTPS.
31959811 N 3 R46.5.1.20_4PORT: Dynamic DB goes into inconsistent state after congestion is cleared on 4 Port The DDB Inconsistent alarm will be observed when links get congested followed by the route failure to a non-adjacent node. There is no traffic impact and DDB alarm will be cleared in the next DDB audit.

Workaround: The aud-data:type=ddb command can be executed if the alarm needs to be cleared immediately due to this particular issue.
32001102 N 3 Rel.46.5.1.20_FT:upg_drms.c and mdb_mtls.c severity 1 observed while performing major upgrade from eagle release 46.5.1.10.0-70.51.0 to 46.5.1.20.0-77.2.0 No traffic impact.
32028844 N 3 Rel.46.5.1.20_FT:OA&M IP Security feature risk alarm not observed after major upgrade from eagle release 46.5.1.10.0-70.51.0 to 46.5.1.20.0-77.2.0 No traffic impact.
32056273 N 3 Rel.46.5.1.20_FT:DB-DIFF observed on newly provisioned SFAPP card in LEARN/TEST mode No traffic impact. There are two workarounds: 1. Execute the "rtrv-vlr-prof" or rtrv-vlr-roaming" command after the sync before executing the commands to configure a new SFAPP card. 2. If the new SFAPP card reports DB-DIFF then re-initialize the SFAPP card. Re-initialization will be resolve the DB-DIFF.
32180217 N 3 R46.5.1.20_4PORT:Severity 1 "radbvdcm.c" is observed on 4 Port SLIC IPSG No traffic impact.
32215034 Y 3 DB Audit running for more time in 46.9.0 due to addition of CAT2 feature Customers need to execute a system backup post upgrade and want to do this during the upgrade maintenance window. The increased DB audit time delays normal system administration up to 90 minutes.
32523616 N 3 R47.0_SCTP_FT: "ddl_mgr.c Line 3215" observed on SS7HC69 card during Upgrade phase 3 There is an Alarm "DDL Unstable" and Severity 1 from ddl_mgr.c on SS7HC69 card for a small duration during Upgrade Phase 3 due to watchdog timer expiry, which then starts DDL auto recovery and corrects itself.
32599847 N 3 Rel.46.9.1_ST:INIT-SYS causes DDB INCONSISTENT issue on IPSG/E1T1 card INIT-SYS in not a normal operational command and is only used in emergency situations. Normally a customer would not attempt to initialize cards by application type. No impact unless cards could not be initialized and DDB normalized for each individual card if customer executed init-sys.
32622846 N 3 Rel46.9.1_ST: ATM links are taking around 20 mins to come IS-NR after initialization. There is no impact, just a delay, but the links come up in service. However, this could impact future software upgrades if customer has a large quantity of ATM cards/links. The upgrade may not complete during a standard maintenance window.
32622893 N 3 Rel.46.9.1_ST:Obit "Module restart.c Line 1590" observed on E1T1 card while inh/alw IMT bus No Operational Impact on Eagle STP.
32658642 N 3 R47.0_ST: Individual link downtime due to upgrade is more than 4 minutes. No known impact.
32669927 N 3 MASP goes isolated after FTP XFER is done to copy a gpl to OAM No customer impact as customer would not be using the below command - pass:loc=xxxx:shellcmd="g_ftpxfer_debug=1" But rather the copy-gpl command.
33074117 N 3 R47.0 - rept-stat-gpl:gpl=blmcap doesn't show any data No operational impact to Eagle STP.
33156426 N 3 R47.0_ST: chg-assoc is allowing configuration of assoc to exceed Assoc Buffer Space from Available Buffer Space chg-assoc command allows configuration of assoc to exceed association buffer size from available buffer space on the card. This may result in card getting into auto-inhibited state. However, ent-assoc command has a check to verify the available buffer space when association is created.
33252307 N 3 R47.0_ST: M3UA link is catering traffic more than its configured maxslktps if maxslktps is less than 200 The M3UA links will cater more traffic if its configured MAXSLKTPS is less than 200.

Workaround: Do not configure MAXSLKTPS less than 200 for M3UA links.
33444278 N 3 BIP DATA INVALID error seen on some cards and chg-bip-rec doesnt work on some cards No traffic impact. Workaround: BIP Alarm on 32 bit cards can be cleared using the below command chg-bip-rec:init=yes:loc=xxxx:data="xxxx" Note: Service request needs to be created by customer to get the "data" value in the above command.
34144341 N 3 R47.0_ENUM:Obit "Module mcc_queue.c Line 1207"/ "restart.c Line 1608 observed while inh-alw Enum/SIP card. No Traffic Impact.
34149417 N 3 R47.0_Eng79_Defensics: Observing restart.c OBIT from Line 1608 on SLIC IPSG69 card on executing TC 66952 from sctp server test suite| Observed OBIT ath_vxw_mgr. on enetb ipsg69 IPSG69 card may boot when incomplete message is received in the incoming traffic.
34263793 N 3 ServingNodeIndication not present in ATI request generated from SFAPP card ServingNodeIndication field will not be present in ATI request generated by EAGLE. Peer node expecting "ServingNodeIndication" in the ATI request will discard the ATI request.
34432889 N 3 R47.0_ST:mfcfctmr.c sev1 , restart.c and ath_vxw.c obits observed during major upgrade The target card may take slightly longer time to return to In-Service as flashing will be reattempted on the card automatically by the upgrade script. The severity 1 mfcfctmr.c will stop once the upgrade is completed.
34433086 N 3 R47.0_Eng79_ST: Recovery C : Observed Sev1 scm_utl3.c on E5OAMs, and OBIT ath_vxw_mgr. on SLIC MCPM and ENETB IPSG cards Customer impact is minimal as occurrence is during software upgrade.
34459022 N 3 R47.0_Eng79_ST: USB is becoming inaccessible on executing chg-tbl command with action=reset for disk=usb/remove No Traffic Impact. The thumb drive needs to be rebuilt if the chg-tbl command with action=reset is issued to the thumb drive, i.e., disk=remove or disk=usb. This is a rarely used command and should not be executed by the customer without advice from Oracle Support. The EAGLE Commands User's Guide captures "Caution: Before entering the chg-tbl command, contact My Oracle Support."
34478849 N 3 R47.0_Eng79_ST: Recovery C : Observed Sev1s scm_mcp.c Line 459, meau.c Line 2537 and meau.c Line 2233 once Severity 1 troubles "Module scm_mcp.c" and "Module meau.c" will be observed only during the rollback to the source release from EAGLE 47.0 and will stop once the rollback of Measurement network cards i.e., MCPM cards, are completed. No traffic impact.
34527548 N 3 R47.0_ST: Observed severity 1, im_tar.c Line 2315 Class 01c3 and fim_mgr.c Line 2106 Class 01c3 on SLIC IPSM card during incremental upgrade phase 2. No impact to customer traffic or card flash operations.
34528313 N 3 R47.0_ST: Observed severity 1, slog_utl.c Line 644 Class 01c7 during incremental upgrade phase 3. No impact to customer traffic.
34537451 N 3 R47.0_Eng79_ST: Recovery C: observed Severity1 gdl_load.c on 2 sccp cards and scrc.c on SFAPP cards No loss of service or impact to customer traffic.
26938777 N 4 R46.6_E1T1_SLIC_Enh:Unable to provision 3rd HSL on empty card location . A SLIC card needs be inserted in the slot before more than 2 HSLs can be provisioned for the E1T1 location.
29408928 N 4 R46.6.3_FT: Incorrect Eagle version is shown in UNIX and LINUX FTRA GUI when CSV files are created and FTRA is completed FTRA may display incorrect EAGLE release version on the GUI when providing information about generated CSV files upon completion. However, the version mentioned inside the generated CSV files is correct.
30212669 N 4 Observed pmtc_mgr.c Line 942 during Phase 3 of upgrade Software upgrade process - Observed pmtc_mgr.c Line 942 during Phase 3 of upgrade
30914993 N 4 DRMS Init duration has doubled The time to initialize DRMS has increased by 3 minutes, which means that an OAM will take 3 more minutes to come IS-NR, or go to duplex mode.
31557228 N 4 R46.9_ST: Inconsistent output for rept-stat-sccp:data=gtt The rept-stat-sccp:data=gtt command shows inconsistent output when the SCCP GTT card is/is not configured and the IPSG GTT card is configured. MTPRTD stats are present or missing in the output. All all GTT stats are present or only IPSG GTT stats are present in the output. There is no traffic loss.
31567725 N 4 46.9 Visualization - LEDs for port C on SCCP and SFAPP cards do not match requirement The link LED of port C remains off on SFAPP application cards, even with active connections. The link LED of port C remains GREEN even with no active connections, when it should be RED on SCCP application cards.
31646563 N 4 R46.9_ST: oamhc_init.c Severity 1 with lines 3018 and 3021 is being observed on active OAM There is no loss of service. Debug output will not be available.
31720285 N 4 Eagle 46.9 ST upgrade phase 0 Module scm_uam.c Line 6777 Class 01b2 Severity 1 generated every minute No known impact.
31970510 N 4 Remove SLAN/STPLAN Instances No impact.
32012916 N 4 Rel.46.9.1_ST: Derived TPS not displayed correctly for 128 links The "rept-stat-iptps" command with tpscost parameter as yes may report incorrect derived TPS. There is no traffic impact or functionality loss due to this issue.
32825262 N 4 R47.0_ST: ent-trace is displaying wrong info for ATI message if imei MBR set is applied There is no operational impact to Eagle STP.
33629173 N 4 R46.9.4_ST: observed OBIT Module ath_vxw_mgr. during flashing of E1T1/ATM EPMB card and Sev1 fst_mgr.c Line 3351 on Active E5OAM during phase 3 No impact to the system, upgrade completed successfully and the cards reporting the OBIT came back into service with no impacts seen to the card functionality and no traffic impact was seen either.
34155082 N 4 R47.0_Eng79_Defensics: continuously observing tk_pool_buff Severity 1 from Line 3543 on ENETB IPSG69 card even after completing sctp server test suite. No impact to customer traffic.
34307478 N 4 R47.0_ST:Module ath_ipscp.c Line 1901 Class 01b1 Severity 1 observed while GTT enabled IPSG cards are initialised Severity 1 ath_ipscp.c is observed when IPSG+GTT card is rebooted. No traffic/system Impact.
34517636 N 4 Excess acknowledge delay observed on SLIC M2PA above 32 associations Link failures will impact customer traffic. Problem is only seen when traffic exceeds 9300TU.
34517640 N 4 IPSG ENETB card with 32 links not processing traffic of 9500 TU IPSG card is not supporting advertised TPS and will impact links provisioned on those cards with congestion, excess re-transmits, and link failures. Impact to customer traffic. Problem is only seen when traffic exceeds 9100TU.
34527242 N 4 rept-stat-iptps is showing incorrect output for IPSG69 ENETB card and SLIC card rept-stat-iptps output will not display correct TPS values which can impact troubleshooting. No impact on customer traffic.