Change APN (MNO) from Cloud Connector

Oracle Enterprise Communications Platform (Oracle ECP) lets you change the Access Point Name (APNs) that a Subscriber Identity Module (SIM) card in Oracle ECP Inventory uses to access the Mobile Network Operator (MNO) by way of the Update APN action on the Edge Nodes Inventory page or the Edge Node Details page.

Context

The following steps let you update the APN toward the MNO for one or more SIM cards providing cellular connectivity to Cloud Connectors.

Procedure
  1. Go to the Inventory Page.
  2. On the Inventory page, select Edge Nodes from the context drop-down menu.
  3. (Optional) On the Edge Nodes Inventory page click the Hide or Show Columns icon (top of table, right) to add the column headings for APN, MNO, and MNO Account, if they are not already displayed.
    To update the APN for SIM cards in multiple Cloud Connectors, select Cloud Connectors for which the SIM cards are associated with the same MNO. To change the APN for multiple Cloud Connectors that use AT&T connectivity services, the SIM cards must have the same MNO Account and data plan.
  4. On the Edge Nodes Inventory page, identify the Cloud Connectors you want to update and select the corresponding check boxes on the Edge Nodes Inventory page.
  5. Click the Actions menu and select Change APN (MNO).
  6. In the Update APN drawer, click the Access Point Network drop-down and select the APN you want to use from the list of APNs that the MNO allows the SIM card to use.
  7. Click Change APN.

    Note:

    When you change the APN for a Cloud Connector that uses a Vodafone SIM card, Oracle ECP displays a dialog box to inform you that a changing to a different Access Point Name changes the service profile for the SIM card and may affect connectivity service. If you are unsure about the change, you can cancel the action. Otherwise, click Update APN on the dialog box.
    Oracle ECP closes the Update APN drawer and displays a message at the bottom of the screen: Update APN request submitted successfully. Make sure to update and match the new APN on the devices. If there are issues, Oracle ECP displays related information at the top of the page. After a few seconds you can check the rows for the Cloud Connectors with SIM updates to see the APN you selected in the APN column for each.