Get Application Logs

When you want to view your Oracle Enterprise Communications Platform (Oracle ECP) Cloud Connector application logs, access the Inventory page to generate and download the application log files. Any user with an Oracle ECP Administrator role can generate and download the log files.

Before You Begin
  • Confirm that the target Cloud Connector Life Cycle State is "Active" and the Connectivity State is "Connected".
Context

When you go to the Logs tab, you can find the newly generated logs for applications in the Application Logs table. Note that Oracle ECP displays the log creation time stamp in Coordinated Universal Time (UTC), but you use your local time in the date picker. In the following procedure, the maximum time span you can specify is the last twenty-four hours.

Procedure
  1. Access the Inventory page and select Edge Nodes on the Inventory context drop-down List.
  2. In the Edge Nodes table, click the Name of the target Cloud Connector.
  3. On the Edge Nodes details page , click the Applications tab.
  4. On the Applications tab, locate the application running on the target Cloud Connector and click the three dots in the Actions column.
    Oracle ECP displays the Actions menu.
  5. In the Actions menu, click Get Application Logs.
    Oracle ECP displays the Get Application Logs drawer with the time and date picker.
  6. In the date picker, click the Start Time field.
    Oracle ECP displays the time and date picker with the current twenty-four hour date range and the local time.
  7. In the Start Time picker, do the following:
    • Date—Click one of the dates.
    • Time—Click the time stamp, set the start time, and click Done.
  8. In the End Time picker, do the following:
    • Date—Click one of the dates.
    • Time—Click the time stamp, set the end time, and click Done.
  9. Click Get Logs.
    Oracle ECP displays an acknowledgment message and increments the O-tag when the log file is transferred which can take several minutes.
  10. Click the Logs tab, locate the target log file in the Applications section, and click the download icon.
    When the list of log files fills the center pane, you can scroll to view more logs in the list.