Download ECP Data Bridge Application Logs

Download ECP Data Bridge application logs from ECP for a selected time period.

• Ensure that ECP Data Bridge is installed on the Cloud Connector.

• Ensure that you have permission to view the Cloud Connector and retrieve logs for its installed applications.

• Identify the approximate time period during which the issue occurred.

Use the application logs to investigate ECP Data Bridge runtime behavior, transfer failures, and application lifecycle events. These logs are separate from the SMB audit logs available through the ECP Data Bridge local UI.

1. In ECP, select Inventory.
2. Locate and select the Cloud Connector on which ECP Data Bridge is installed.
3. Select the Applications tab.
4. Locate ECP Data Bridge.
5. From the ECP Data Bridge actions menu, select the application-log action.
6. Select the time period for which you want to retrieve the logs.
7. Choose a period that includes the application activity or failure that you want to investigate.
8. Download the application logs.
9. Open the downloaded logs and review the entries associated with the time of the issue.
   Application logs can be used when investigating application startup, configuration, authentication, transfer, retry, cancellation, and runtime failures.
10. To review file operations performed through the SMB share, use the SMB audit logs instead. See Download SMB Audit Logs.