Page Refresh Behavior on the Oracle ECP User Interface

The Oracle Enterprise Communications Platform (Oracle ECP) user interface provides manual and auto-refresh functionality on the Dashboard, Issues, Issues Details, Inventory, Inventory Details for devices and Cloud Connectors, Settings-User Management, Onboarding Requests, and Onboarding Request Details pages.

The page refresh functionality behaves as follows:
  • You can choose either manual or automatic refresh, when available.
  • When automatic refresh is available, you can choose a refresh frequency for auto-refresh. When you change the refresh frequency, the change applies everywhere in the current session.
  • When automatic refresh is available, the default refresh setting enables auto-refresh and the default time interval is every minute.
  • Upon refresh, Oracle ECP loads the same number of pages of data that was previously loaded. For example, if three pages of data are loaded, Oracle ECP re-loads three pages of data if that many pages of data is still available in the database. The UI displays a spinner when loading is in progress. On the Inventory and Issues pages, the numeric record counter updates after Oracle ECP loads each page.
  • For Inventory and Issues tables, where the number of records can be large, Oracle ECP disables auto-refresh when over 500 records are loaded. When a table contains over 500 records, refreshing typically takes longer than all auto-refresh frequency options creating a continual update cycle. Oracle ECP disables auto-refresh to prevent this scenario. Oracle ECP displays a warning banner when auto-refresh is disabled.
  • One way to avoid Oracle ECP disabling auto-refresh is to use one or more filters to reduce the number of records to load when you scroll to retrieve data.
  • When Oracle ECP must disable auto-refresh due to the number of records loaded in the table, it automatically re-enables auto-refresh after reducing the number of records through filtering or when you browse away from the table. Oracle ECP displays a toast message when auto-refresh is re-enabled.
  • After either auto-refresh or manual refresh completes when a table is present, Oracle ECP returns to the location in the table that was in view when refresh started. All table selections prior to auto-refresh or manual refresh remain selected after refresh.
  • When a pop-up or drawer opens on the User Interface, Oracle ECP suspends auto-refresh until the pop-up or drawer closes. When auto-refresh is suspended and someone else adds, removes, or modifies records, the updated set of records does not display until auto-refresh resumes or the current action from the pop-up or the drawer refreshes the page.
  • When you apply a sort order on the Inventory and Issues pages, Oracle ECP loads only the first page of data. The sort order does not reduce the data-like filtering, but temporarily reduces the number of records which re-enables auto-refresh if it was disabled. Use scrolling to cause more records to load.
  • Oracle ECP maintains the sort order and filter selections throughout auto-refresh, manual refresh, and scrolling.
Exceptions
  • The Thresholds tab on the Settings page allows only manual refresh.
  • The My Settings tab on the Settings page offers no manual or auto-refresh.
  • The Device and Edge Node details pages allow manual and auto-refresh, but they differ in behavior. Auto-refresh gathers information from the database. Manual refresh gathers information from and performs a full update of the charts.