Ping Latency Scorecard

The Oracle Enterprise Communications Platform (Oracle ECP) Ping Latency scorecard shows the amount of time needed for a data packet to travel from an Cloud Connector using Starlink connectivity to your server. The information can help you monitor and troubleshoot Starlink connectivity.

The Ping Latency tab label displays the aggregated latency in milliseconds at the time you clicked the tab or when you click Refresh. A low ping latency implies a quicker travel time for data, which can provide a more fluid and timely experience for the user. A high ping latency rate can lead to a noticeable lag in data reception. Factors that can affect the ping rate include:
  • Location of the server
  • Number of devices on the network
  • Connection speed
  • ISP throttling
  • Number of applications running at the same time

Below the tab label, Oracle ECP displays a line graph showing the ping latency incrementally in milliseconds (ms) for the time period you select.

This screen capture shows the Ping Latency scorecard on the Network tab. The display shows the aggregated latency in milliseconds on the tab and then incrementally on a line graph for the time period you select.