Ping Drop Rate Scorecard

The Oracle Enterprise Communications Platform (Oracle ECP) Ping Drop Rate scorecard shows percent of packet loss during the time period you select. The information can help you monitor and troubleshoot Starlink connectivity.

The Ping Drop Rate tab label displays the aggregated drop rate percentage at the time you clicked the tab or when you click Refresh. Below the tab, the Ping Drop Rate line graph shows the ping drop rate incrementally during the time period you select. The ping drop rate indicates the percentage rate at which your system drops packets traveling by way of Starlink connectivity. A high ping drop rate can lead to a noticeable lag or loss of data. An acceptable ping drop rate for most applications falls between 1% and 2%. Factors that can affect the ping drop rate include:
  • Infrastructure and network problems
  • Devices running beyond capacity
  • Outdated hardware
  • Wireless networks
  • Security threats

Below the tab label, Oracle ECP displays a line graph showing the ping drop rate percentage incrementally for the time period you select.

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