After logging into
the
ISR Dashboard, click
Edit System
Configurations
or click
Admin in the top
menu bar.
Click
Routes.
A list of all routes configured on the
ISR displays.
Select the route on
which you are applying a recording format profile and click
Edit.
Click
Advanced
Configurations.
Always Record as Raw
RTP—Select
Yes when multiple
transmission codecs are present in a session. If set to
No with multiple
transmission codecs present in a session, the
ISR will not record the
call properly.
Recording Format
Profile—Select the codec profile you want to assign to this
account.